Be aware - Zero Refund policy. I purchased a Craftsman leaf blower in Galveston and got home to…read moreAustin from our vacation only to experience a defective battery that wouldn't recharge. I brought it back to Ace to get a refund and they won't refund $139.64. I explained that I already purchased a new one but that didn't matter. I think it's absolutely ridiculous that they don't and wouldn't refund a brand like Craftsman. Horrible customer service in my opinion.

Wow - needed help and advice on paint ing over rust- They…read morehad 3-4 staff working - quickly answered my questions and suggested the best product- I spent more time exploring the diverse and extensive inventory- They've got everything and staff the can be helpful.

The nicest and most helpful people work here!! It truly is a fully stocked hardware store. They…read morealways surprise me when they have what I believe to be an uncommon item! They also offer propane tank refills that are cheaper than swapping out tanks anywhere in town. I have some landscaping needs, so I am anxious to explore this part of the business that is onsite as well. It looks very well stocked from what little I have seen. Prices may not be quite as low as the chain hardware store in town but the customer service and product selection is more than worth it! Also, SUPPORT LOCAL!!!

Good convenient hardware store, and they have most everything although they're quite expensive. But…read moreI quit going there, last time as I was checking out the old cashier dude couldn't help but makes nasty comments about our president insulting him and repeating lies. So I won't go back as long as he work there. Canceling goes both ways.

I typically really like all Ace Hardware stores - locally owned, smaller store, helpful employees,…read more etc. I had a one off experience today where I called the plumbing department. A young man put me on hold for 30 minutes and never came back to let me know if he had anything that would fit what I was looking for. He just never came back. Let me repeat: HE NEVER CAME BACK. I called back after 30 minutes and the lady who answered put me on hold, but came back within a few minutes to say: "He said that nothing we have fits." Why he left me hanging for 30 minutes was unacceptable.

First time coming here! The staff members are very friendly and helpful! I got what I needed and…read moreI'm very saturated! Keep up the good work! Cheers

I went to ACE HARDWARE/Breed and Company (290 and close to Nutty Brown Rd). I was meeting up with a…read moregirlfriend. They have the MOST gorgeous Easter display of any store, along with a sweet selection of merchandise! I enjoy just walking around this store and seeing what unique items they have for your home. Sure wish the people were friendlier and cared more about helping the customer. Oh well that's kind of the way the world is these days! I bought a good amount of merchandise but something i took home did not work and had to return it. This return didn't work in my favor, turns out the customer is not as important as that extra dollar even if you are the one inconvenienced. That being said I still enjoy walking around the inside of this store.

I love Breed and Company and so grateful one is located close to my home. I come here regularly and…read morepurchase gifts and hardware supplies for my home. Right now they are decorated for Christmas and the store looks amazing. There are some great decorating ideas here and the products are high quality. I have noticed some things go really fast, so if you see something you like ... grab it. One half of the store are hardware items where carry items not found at the big box stores like the Big Green Egg. The other half is home essentials and changed out for all the seasons. The back has a small gardening area. The whole store was very clean and organized. The staff is super friendly and helpful. If you sign up for Ace Rewards then some nice perks.

I initially came to Cashway Ace to have a new car key made (yes, they do that!)…read more They ordered my new key and it took a little less than a week to come in, I spent about 20 minutes finding new tools I couldn't seem to live without while they programmed my new key. The price was very reasonable and the customer service was magnificent. They have a large and awesome variety of tools and materials. This is definitely the place to go first for supplies if you have a project that needs doing. I've since been in for AC Compressor coil cleaner. They were less expensive than Amazon AND I was able to clean my compressor coils today. There is even lively and interesting political discourse you can participate in going on behind the counter. Thanks guys (and at least one gal) for all of your help! I'll see you soon!

Needed to replace a busted toilet seat, and the boys working the desk were very helpful and…read morefriendly. Got me squared away and even helped me and my toddler find a lost shoe in the aisles. This is a great small business that really makes you feel like you live in a good town.

Don't understand a lot of the issues with Lowe's. Great clearance prices, spring sales and return…read morepolicies... even on plants that don't make it. Have been here no less than 40 times and the staff is usually knowledgeable, unless they are new. Everyone is always kind and helpful.

We contracted Lowe's in Leander, TX for our kitchen renovation, and it has been a complete…read morenightmare. Our experience with the kitchen department was extremely frustrating from start to finish. Roel, the "designer," was not professional at all and did an awful job. There was a serious lack of communication--not only between us and the team, but also between Lowe's and their contractors. We created two design versions (original and updated), but the cabinet company received only the original plan, which had incorrect dimensions. As a result, the cabinets were built in the wrong size, causing major delays and unnecessary stress. Because of this mistake, we had to wait over a month for the correct cabinet to arrive, even though this was not treated as an urgent issue. When the replacement cabinet and accessories finally arrived at the store, the situation got even worse due to disorganization. Some replacement parts were delivered to our home, but the most important piece--the base cabinet--was missing, along with the accessories. Without it, we couldn't move forward with installing the countertop. We ended up having to go to the store ourselves and help them locate the missing items. They eventually found the base cabinet, but the accessories were lost and had to be reordered yet again. To make matters worse, the wall cabinet was also designed incorrectly. The designer failed to account for the necessary clearance to open the cabinet doors properly, which means it now needs to be redone. After more than two months of constant issues, delays, and headaches, our kitchen is still not finished. They still need to reorder the incorrectly designed wall cabinet and the missing accessories. Customer service has been extremely poor--they show no sense of urgency or accountability. We constantly have to follow up and push them just to get basic things done. Overall, a very disappointing and exhausting experience. I would not recommend using Lowe's kitchen department in Leander, TX.

Had the chance to visit with Marla and her family last Sat 1/22/2022. Great local place, lots to…read moreoffer and a definite throwback to a simpler time before online retailers and big box stores. Bunnies, baby chicks and even a live band. Oh and did I mention fresh popcorn and tasty samples of local products? I recommend that you stop in if you are nearby.

Awful awful experience. It's not in my neighborhood, but I was in the area and thought I'd check…read moreout canning supplies. One salesclerk approached me and offered assistance and I replied that I was just looking. She went back to the register and her co-worker came over and again asked if i needed help. I said that I was just looking. This woman then called for assistance over the intercom. A 3rd clerk came over and in an exasperated tone demanded to know what I was looking for. I again said that I was just looking. Her response:" Well, obviously you came in here for something so find it and go." Apparently they don't like browsers. I will buy my jars and pectin elsewhere.

****The forthcoming review is for the interaction with management at this Lowe's location***…read more I came into this location several weeks ago for the sole purposes of securing materials for Thing One's Eagle Scout project. When we arrived at the location, we requested to speak with a manager. After a brief conversation with one manager, we were directed to two other managers' specifically the pro sales manager, Craig Cottier, and Brian Scott, the assistant manager of specialty sales. Both of these managers went over the Eagle Scout proposal in depth with Thing One so they could fully understand what he was trying to accomplish. After a lengthy discussion, we were advised by the managers that the store had already reached their donation cap for the year, but they would try to work with Thing One to get discounted materials for the project. While I could pay for the materials myself, for those who are not aware, there is a fundraising component of an Eagle Scout project with specific rules and regulations. Eagle candidates may ask for donations of materials or discounts on materials from companies or individuals. The candidate must furnish a list of prospective donors with their fundraising application, per national policy, for council approval before soliciting the material donations or discounts. Candidates may also hold fundraising events, such as car washes, meat stick sales, and the like, with an approved application. Many scouts do fundraising or ask for donations as it allows them to show their leadership, communication, and project management skills they've learned while in the BSA. Thing One was able to get 28 pieces of 2x8 Pressure Treated Pine for less than $35 (that's a savings of over $350). The Pine was of excellent quality. Because of the generosity of Lowes and Craig and Brian, Thing One was able to complete his Eagle Scout project successfully while living up to the Boy Scout Law of being thrifty.

The far better alternative to the other (orange) big box home store. Lowe's has nice people, more…read morehelpful staff, great prices and selection AND a CEO who is on the right side of history. They also partner with and support my favorite national/local charity, Sleep in Heavenly Peace, who builds beds for kids who would otherwise be sleeping in cramped shared beds or on the floor. Lowe's is forever my choice in home stores, hands down.