I bought a scoop shovel from this Ace Hardware store on Feb. 2, used it once in early Feb., to…read moreshovel snow. Fine. I used it a 2nd time Feb. 23: the blade broke, rotated to 70 degrees from handle. Shovel is trash, made in China. My receipt says 30-day return policy. Manager stated on phone, "I could see if it broke in the first or second day, but now the snow is gone and you conveniently return the shovel.". Fact: Philadelphia had two snowstorms in 2026, one early Feb, one late Feb; thus my two uses of said shovel. He finally refunds money, after 3 calls, says I have bad attitude. Sorry, now he says I can shop elsewhere. Another privilege gone.

I brought my house key (an original that works fine) in to have 3 aditional ones made. None of the…read more3 they made worked. I went back a 2nd time--same result. I went back a 3rd time--same result. I gave up & went elsewhere.

After years of me avoiding Yelp, Joseph Fazzio's customer service was bad enough to motivate me to…read moresign up and leave a review. While shopping their website I developed some questions, so I gave them a call. The first person to answer the phone was extremely short, unhelpful, and clearly not thrilled to be doing her job. I was eventually transferred to the steel division, where a very nice employee helped me and did her best to help out. She then transferred me to the hardware division, where I experienced the worst excuse for customer service I've heard in a long while. The guy on the other end barely grunted one word responses, yet somehow managed to have enough attitude to fill a book. He was significantly less motivated than the first lady to provide any help at all. Eventually he simply stopped responding to my questions, total silence. I had no option but to hang up and take my (repeat) business elsewhere.

Great prices and always helpful. It's a bit of a drive from PA but Worth the price. They also…read moreprecut to size what you need. Some mornings are busy with the weight time but it's manageable.

Getting an estimate for HD to install hardwood flooring. Big sign in the aisle says $489 computer…read moreinstallation. Estimate came back $400 over the advertised price. There were so many hidden charges ( supplies they need to complete install). They are ripping people off. Make sure to read the fine print on everything your buy at Home Depot. I definitely won't be a customer there again

I'm very inept with house repairs, or any of the like. I don't even OWN a home anymore. I'm a…read morefish out of water here - this store makes me all but cringe! With that being said, this store is actually nice and boasts super helpful employees. They helped me meet my goal of getting in and out as fast as humanly possible! Don't laugh, but we only come here to get playground sand for our . . . dwarf hamsters, who like to play in their lil stainless steel bowls of it, as my daughter's research found. A 50 lb bag for $5.00 - yes please! A nice employee helped me schlep it on the rolling cart, and up to the register we went. I perused their garden center briefly looking for a "one year rose," like the gorgeous red one that sits on my desk at work. No luck, but everything else looked quite lovely.

I don't often write reviews, and I apologize for my tardiness with this one. This store is a breath…read moreof fresh air. The box stores only offer packages of everything when you only need 2 or 3. I can go here and get 1 or 3 of something, free reliable advice, reasonable prices, and a neighborly atmosphere. Thanks!

Well supplied inventory, advice readily availailable, reasonably priced. My go to hardware place.read more

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

Excellent Service Large selection of items…read more Great value, location & hours. John was very helpful with my purchase of 3" X 1/2" screws.

I always had a positive experience at 10 Th St Hardware I have purchased many things there a week…read moreago. I bought two plants for my balcony and unfortunately they died. I called 10 Th St Hardware to see if I could with my receipt come in and get two more for the two that shouldn't have died within a week and they told me that it was not in the return policy to take back any plants to die I find this so unacceptable. They are seasonal potted flowers and there was no reason for them to die. There was also no reason not to exchange them. I will not be returning to 10th St. hardware because of their customer service.

No star is good enough for Turnersville Lowe's to stand and wait a paint deck for 40 mins.. return…read moredeck call out 2 times and still got no service , but to go walk around the store and the workers are standing around talking .. Now I see why everyone goes to Home Depot a least there service is alittle

I'm not a homeowner (again & yet) so this store is almost repugnant to me, but I go for our sweet…read moreand spoiled rotten hamster, who uses their cheap sand for his potty, yes, his potty! (50 lbs. for under $5.00!). I got that as usual, but before, had fun picking out a faux pre-lit Christmas tree for the man, and I also got two poinsettias for myself and him. They were only 2 for $3.00 ! Nothing like a bargain in my book!

[838] This Lowes…read moreWarehouse is on our back from Atlantic City so we may stop here to pick up a few items. The store is clean and nicely stocked. The online order/pickup is super easy especially since there are a few spaces reserved out front for online ordering. I'll be back.

Husband purchased a snowblower for $1600 and told if unhappy with product could return within the…read more30 day period. Apparently that was a lie- the return policy does not apply to power items- manager says you have only 48 hours. What type of return policy is that????? Cannot wait to call corporate office to share our experience!

Owners and staff are great people super friendly and are very helpful. They have cheap pricesread more

Help rebuild my tub pvc piping. Have always been eager to help. My family has been using this store…read morefor over 50 years.

Amazing selection! The service we had was ok, but it seemed like there were better people working…read morewith the plants. People seemed very knowledgeable, though we have been to friendlier places. Value was pretty good

I bought a tree on 23rd of September 2024 from Bloomers 344 Hurffville - Cross Keys Rd, Sewell, NJ…read more08080. It was weak when purchased but I was assured it would be fine in the spring. I followed their comprehensive instructions for their warranty. The tree died and today I returned it. First they started with their policy is for sale items not being under warranty. It is very clearly under warranty with the warranty printed on the back of the receipt. Then I mentioned if they sell a tree it should be viable and well or else they shouldn't sell it. They agreed. They would not replace it with the same since I purchased on sale. They then they had a perennial 50% off on their front sign, but they were unable to honor it. A perennial is a plant that lives for at least two years and regrows each spring, offering a low-maintenance, long-term addition to gardens, landscapes, and agriculture. These plants, which include flowers, vegetables, trees, shrubs, and grasses, provide lasting beauty and structure to a garden, as their deep root systems also offer environmental benefits like soil retention and nutrient reach. The man and woman working their called the owner, and he apparently yelled at them according to what they said. In order to get a replacement it would cost me about $230 additional to replace the tree purchased last year. All I would like was a tree that is healthy and will live more than a few months. I received a refund for $79.97 in store credit, but asked for a credit by payment method because I won't be their customer anymore because they have made it clear they have no interest in healthy plants or satisfied customers.