I'm very inept with house repairs, or any of the like. I don't even OWN a home anymore. I'm a fish out of water here - this store makes me all but cringe! With that being said, this store is actually nice and boasts super helpful employees. They helped me meet my goal of getting in and out as fast as humanly possible! Don't laugh, but we only come here to get playground sand for our . . . dwarf hamsters, who like to play in their lil stainless steel bowls of it, as my daughter's research found. A 50 lb bag for $5.00 - yes please! A nice employee helped me schlep it on the rolling cart, and up to the register we went. I perused their garden center briefly looking for a "one year rose," like the gorgeous red one that sits on my desk at work. No luck, but everything else looked quite lovely. read more

Getting an estimate for HD to install hardwood flooring. Big sign in the aisle says $489 computer installation. Estimate came back $400 over the advertised price. There were so many hidden charges ( supplies they need to complete install). They are ripping people off. Make sure to read the fine print on everything your buy at Home Depot. I definitely won't be a customer there again read more

The Home Depot - Here is the sign in the aisle. - Hardware Stores Near Me - Sicklerville, New Jersey

I have decided to boycott Home Depot! I purchased a refrigerator which was scheduled for a delivery in two weeks. I took time off work and got a call that the delivery person was injured. They rescheduled delivery for one week later! Again I waited. They were a no show claiming I wasn't home. They never called me to ask where I was and they probably went to the wrong location. Their customer help line is automated as to not to be able to speak to a real person. read more

They have a great selection especially in the gardening department a lot of different plants seeds bulbs and more

This store is a disaster. Very unhelpful staff who will make you wait hours before even thinking about assisting you. I will never come here again in a million years even if someone paid me to. read more

The staff at this location are extremely unhelpful. My husband and I went here looking for a new door for our home. We brought pictures, wood samples to match our current doors, measurements, everything we needed. We were looking to order a door. The sales associate didn't want to be bothered to help us and wouldn't even show us a catalogue of options. It's a shame because we wanted to support a local storefront business but we will just order what we need online instead from a different vendor. read more

I rarely come into this place and if I do I have done a good amount of research so I don't usually ask for assistance. When I have, it's been hit or miss. Today was a BIG miss, I will be putting in a complaint with corporate and I won't be returning. I literally came in to see if they had an item online in the store. The first set of employees I ran into were talking- the gentleman abruptly told me to give them a minute- shut the mini gate and walked away. Ok- things happen, they could be handling an emergency. I went to find someone else. A woman which I won't name on here but will in my formal complaint was walking past. I called to get her attention and Imshe wasn't hearing me. Another customer tried to help me and said, "Miss?" And when I say homegirl whipped her neck and screamed, "WHAT?!" I had to take a quick prayer as I have chose to walk with the Lord. I walked away and headed to the front to ask for a manager at that point. As I was waiting for the manager, she saw me standing and asked if I was the one asking for assistance. I responded yes and she was unbelievably and unnecessarily rude. She said she was heading to go change her mask since it had ripped. I guess that constitutes rudeness- got it. The manager came up- apologized on behalf of the experience. Offered to provide some kind of compensation but I was not making a purchase since they did not have what I wanted in the store. Based on the overall reviews, the place needs a custom service face lift and corporate should step in. I will update if and when I hear back. read more

We want to thank Tony in gardening; we couldn't find anyone to help with an inside fireplace, but another employee (I wish I got her name but she need works in flooring and was wearing a Jamaican outfit to celebrate where she came from) helped us find Tony because she knew he would be a big help. And he went above and beyond which was such a relief after people didn't know what was going on so thank you to both of them as well as Tony's boss who approved the extra help. read more

Went to the Home Depot today. Was very surprised by the helpful associate named Bobby P. This associate went above and beyond in helping me find what I needed for my lights update in my garage. He found me the same lights I had in my cart but on clearance for half off. He also helped me find wiring and other items needed to complete the project. I want to thank Bobby P. for going above and beyond. I am very pleased and most definitely will return to this store for future electrical needs. This is the Home Depot I remember where all associates go up to the customer and see if they need any help. Thanks Brian P! read more

Home Depot has treated me in the worst way. I purchased a washer and dryer set 3 WEEKS AGO, with the promise that it would be delivered 2 WEEKS from then on Monday. Sunday night no call to tell me a delivery window. I call that night and am told it is rescheduled to the following Thurday with no explanation why. I call the Home Depot in Sicklerville, New Jersey. where I purchased the item, ask to speak to a manager. I am connected to someone who says " I have a manager's phone, but I'm not a manager. Try again!" As he's laughing and then hangs up on me. I drive to the store and ask to speak to a manager. 20 MINUTES of people calling on the store intercom and raidos, Lisa a manager comes up. She looks in the system and tells me she doesn't know why my delivery was rescheduled, but that " I promise you first thing Monday when the warehouse opens at 8am, I'll call them and call you with what I find out." I leave feeling like everything will be taken care of. She looked me in the eye and promised me that she will handle it. Tuesday, Wednesday, here we are its Thursday I get a call from somone at the warehouse saying my delivery has been once again, rescheduled because the truck broke down. So now I again head back to the store. I find Lisa. I ask her why she promised me she would give me a phone call and let me know what's going on but never did. Her reply " Well I gave it to Cheryl, she should have called you." Cheryl? So after Lisa getting loud and arguing with me about the fact that since she told Cheryl about it, it's no longer her problem. I asked to speak to Cheryl. Cheryl tells me it is scheduled for Saturday and that's it. I asked her " Well can you callthe warehouse Saturday morning and make sure I'll get the products I bought?" "No!" She replies, " I don't work Saturdays!" "Can you see if somone who does work Saturdays can do it? I have been promised and let down alot by you guys already." With a sarcastic tone she replies "Well I can give it to someone in appliances and maybe they'll do it I guess." read more

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In the last month I have spent almost $1,600 at Lowes and have had employees go above and beyond to help me on every occasion. On my last visit to Lowes an employee helped me find everything I needed and loaded my purchases into my car so I happily gave him a $10 tip for being so great. Today I stopped in Home Depot to look at appliances and to purchase a $42 smart light switch that I found myself but had a question about. I searched lightning and electrical for an associate but found no one around. A few isles away there were two associates near a forklift and I asked if they knew who could help me and they sent me back to lighting. A female associate came bye so I asked her who could help me and she stated that she didn't have a phone/radio to call for someone to assist me. She proceed to ask the 2 men near the forklift if they could simply call someone to assist me and the response was unbelievable. The associate who was now on the forklift told her to "get out of the isle" and said "I don't have time to answer questions about a light switch". I complimented him on his customer service skills, placed my items on a shelf and walked out feeling completely disgusted. Two things I can tell you for sure is this is my first online review for anything negative and I will never ever shop at Home Depot again. I have no time or money for companies that have no time or respect for me. read more

Ok, so this location hasn't been high on my list before, but my boyfriend just rented a power washer there, and had an awful experience with the rental section of home depot!! i mean really awful because he never complains about anything or anybody. No help whatsoever physically, while he rented their largest power washer unit, they are so unorganized,etc its just a mess!! its not rocket science people...make system.. faith read more

Just called up to Home Depot in Williamstown to find out if they still had my measurements in the computer for new rugs. The operate was unsure and transferred me to a SALES REP in flooring While picking up the phone to greet me. He was still speaking to other people and then said hello to me. I told him I was calling to see if they would still have my measurements in the computer since it was about a year ago and that I was interested in getting new rugs in two rooms. He abruptly said to me I am busy right now with two customers I had to transfer you to somebody else and click he transferred me to another numberAnd transferred me to flooring. I guess Home Depot doesn't really care about selling rugs or their products. Maybe management needs to retrain it's sales people. :) read more

This homedepot has to be the worst in south jersey There's never anyone available for help for anything When you do find someone they either talk to you like your an idiot and act like your bothering them by making them do something or they have no idea about the department they are working in and don't even try to find you someone who can't better assist you It's a real shame how bad this store is lacking in customer service read more

My fridge is complete broken. So I sent my husband to Home Depot to buy a new one because they said it is in stock on there website. Well no any appliance you buy is never in stock even if there website says so. The manager Eric was very rude on the phone. Now I am stuck with no fridge until January 6th. I will jot be buying my fridge from here or shopping here anymore. I plan on calling corporate tomorrow to discuss the issues in there website. read more

I ordered a dishwasher online and paid for it to be installed. When the delivery driver showed up he started to uninstall my old dishwasher. He then told me that he couldn't do it because there was a lip on the floor. He said that he could leave the new dishwasher but that was it. I said let me call my wife and see what she thinks. Before I was finished with that call the guy left. He didn't even reinstall my old dishwasher. He just left. Shame on Home Depot for this behavior. When you called to complain about this and request my money back the call center person said that she didn't do refunds and gave my wife a phone number She said press option 2. When she did it just said goodbye and hung up on her. This was totally unacceptable from a major corporation. I would give them zero stars if I could My recommendation is go to Lowes read more

If I could give 0 stars I would. After calling 4 times with no answer then being put on hold forever, I asked 3 DIFFERENT HUMANS if the store could cut MDF board. The response was "yes we can cut it for you". I drive to the store, speak to the wood cutting dept. only to be told "no, we can't cut it for you, the person you talked to was wrong, sorry." The worker didn't even attempt to help me, or give me an alternative, or even find out WHO TOLD ME YES. If you're looking to get a material cut, GOOD LUCK. Or if you need any help, have fun standing around for an hour waiting for one of their helpless uneducated employees. Also, the icing on the cake was that their website said they had several nail guns in stock and literally had NONE of the 4 I was looking to purchase. I'll never shop here again. read more

This Home Depot the worst Home Depot trust me, the company I work for we work for them & their service here its so trashhh people don't pay attention to u read more

Buyer Beware!! I purchased a dryer at Home Depot before moving, and had it delivered to my new home. The next morning I realized that the dryer was too big for the space. When I returned to Home Depot the next day, I was told by the assistant manager that it was not returnable even though I hadn't used it. I was planning on buying a smaller dryer at Home Depot in exchange for the one I wanted to return but they wouldn't budge. My advice is to buy at Lowe's, which has a 30 day no questions asked return policy on appliances. read more

I went to Home Depot to get a few things for my lawn mower to take the tires off. So I go to hardware to ask where a item was. I approach the lady and she starts rudely backing away saying please step away ma'am back off. Please social distance. She could have just told me the isle. Not make a huge deal out of it. I went to talk to the manager. She didn't care and said I will talk too her. I was in checkout and I see her and she starts laughing and mocking me. So I was done and went to speak to the boss. I approach him and he starts also backing away. Saying I don't know where you've been step back. After that I was done. I grabbed my stuff and left the store. This is the worst experience I've ever had at Home Depot. This place is a joke! read more

One of the few major stores in my area that does NOT HONOR on line pricing. What's the point of having a web site.

I've been shopping at Home Depot since the place opened. I'm a landlord and investor who's remodeled several homes, purchased entire new kitchens, dozens of appliances and many other necessities to maintain my home and investment properties. One huge reason I keep returning is the store layout and placement of items make sense and is consistent with other Home Depot stores. Lowes on the other hand keeps moving stuff around, stock in every store is laid out differently, for instance light bulbs are placed miles away from lighting fixtures and you never know from store to store where the plumbing supplies are located. However, I'm not sure what's going on at this location now. The place is a mess. Aisles are cluttered with half filled carts, containers, etc, making some of them impassable or dangerous to walk through. Some aisles are blocked off, presumably for stocking upper shelves but no staff are to be found on nearby aisles. I used to see managers walking around the store on a regular basis. Now, it's not clear if anyone is on site or just hiding in a backroom. read more

These stores get a bad rap. Generally helpful people and knowledgeable people. You do have to keep asking for assistance because they seem too busy to help for more than 57 seconds. I've spent thousands in the past month and it has all went well so far. read more

I come from all over the U.S. and right now I'm here visiting my family from Cali. It was the worse customer service I've ever seen in a Home Depot. Kinda makes me want to go back to Lowes actually. And I've been going to Home Depot all my life. Not only was it bad customer service, but the man was really unknowledgeable about a simple brace I wanted to hang my shelves with. For some reason he kept on directing me back to the sheet rock. I will def be staying you of that store and also letting my fam and friends know. read more

Tell your sub-mental kids at the Customer Service desk not to snap their gum when they're on the phone with me. And drop the attitude.

Home Depot is reliable when I am trying to find the things I need for the house. My toilet was constantly running from the seal leaking inside the toilet. I purchased the seals that they had for $6 and it did the trick. read more

My parents, at my suggestion, went to the Washington Twp Home Depot to replace the carpet in their new home. The carpet is in their great room which is half laminate and half carpet with existing laminate transitions separating the two right in the middle of the room. The measure was done correctly and my parents purchased the install. My mother inquired at the point of purchase about replacing those transitions and was told "No problem" the installer will bring them out and take care of it. I guess "No problem" means something different to Home Depot. The installer called to schedule the install and my mother asked again about the transitions and the installer said they only install the traditional metal transitions. Why would she want metal transitions down the middle of her room? So I called Home Depot and again we get "No problem" just bring in a color sample of your laminate floor to match and you can buy the additional transitions and as long as you have them at the location, the installer will install them. So, we make sure we go back to Home Depot right away to make sure we have the materials in time for the install the next week. The salesperson pulls out the measure determines how many transitions we need and helps choose a matching color to the sample we provided. I noticed that the strips would need to be cut..the salesperson says "No problem" the installer will have a saw to cut them on the site. At this point something didn't sound right. I never knew a carpet installer to carry a miter saw with him for a carpet install. So. I called our installer to give them a heads up about the materials and I was told again that they did not do this. Home Depot was contacted who then said we needed to pay an additional $175.00 for the installers to install the transitions they sold me just the day before. So what was supposed to be included in my original install price- now was costing me an additional $65.00 in materials and $175.00 in labor. So our options per the assistant manager, Kim was to pay or cancel the install. I got corporate involved and got the labor reduced to $75.00- which I assume was cost. The day of the install, the installer advises my parents that the salesperson did not sell us enough materials. The store had no one to run us out an additional transition so my father, unfamiliar with his new area had to run back to the Home Depot and PURCHASE another transition for his job. The money wasn't the issue- it was the fact that if we did not continually inquire about our install procedure - we would have never received what we were promised. I understand that my contract has a clause for unforeseen additional costs but transitions are not unforeseen and even if it was missed on the initial quote- it was repeatedly mentioned during the 3 subsequent conversations with the store employees. Now as a prior Home Depot employee, when did selling the whole job leave the vernacular? Where did the times go when you stood by your word and when shown to be in the wrong- doing what is right for the customer was paramount? Heck- when did retailers no longer want to sell the extras? The worst the customer could say is "No" and the best is you increased your per customer ticket. And people wonder why brick and mortar retailers are slipping away- when you no longer care about the customers or the bottom line, distinction is the only result. Update- The store called to advise that there was a balance due on the project and inquired how things went- they were told the whole story but offered no resolution. They did admit that we were told the wrong information from the point of sale and through out the project. The also acknowledged that if they hadn't sold enough carpet or labor- the customer would not be financially responsible. So how is that they didn't sell the right materials or labor but since it wasn't carpet we had to pay for their mistake? Second Update: Customer Care has not bothered to return 3 emails requesting assistance in over 1 month. When My parents tried to resolve their issue at the store level - the store threatened to send their $38.00 balance due to collections. read more

This is probably one of the worst Home Depot you will ever visit. Management has assured me in the past that they were going to fix the issues they were having but they continue to persist. I have complained to the manager voice my opinion to the regional manager and still the service and the way they treat customers continue to spiral downward. I encourage everyone to let the manager know how horrible their service is especially when trying get help whether you're in store or on the phone you get the same long wait times. Their assurances about making improvements and changes means nothing at all. I don't understand how a store like this can be profitable unless people have come to accept the mediocre horrible Service as the norm.I want to encourage everyone who must go to the store to let the store manager now about their service and write them so that they know that they're in Jeopardy of losing your business. read more

Don't shop here. Save yourself the trouble and just go to Lowe's. I ordered 2 screen doors, costing over $700. The color had to be customized. I had to visit the store on 3 separate occasions, spending over 3 hours total just to get the doors ordered. The employees are incompetent and can barely use the computer. After finally getting the doors ordered, the incompetent employee leaves a message saying there were two different orders in the computer and he was confused. It took over 2 weeks to set a date to get the doors installed. They said we had to get the measurements and everything done by them. They installed the doors when no one was home. I came home to find the front door completely wrong. The employee entered in the wrong information. Since they are custom doors, they can't be returned, but they refuse to even correct the door. They refuse to admit their employees are incompetent and refuse to give names of managers. The whole process has been ridiculous. All we want is the door corrected. The mistake was on their behalf, Steer clear of them. They are the worst. I would give them 0 stars if I could. read more