I know it isn't the best quality furniture but when you spend about $1400. On 6 dining chairs, you…read morewould think it would last more than 2 years and if you buy a 5 year warranty then you are at least safe for 5 years...Right? Absolutely NOT with these companies! In 2023 a leg broke and my extended 5 yr warranty covered a replacement. Replacements came in pairs. A few months later another leg broke & luckily I had the extra leg from the pair they sent. 2 years later another chair leg broke and now long story short, Ashley sold my 5 yr warranty contract to Value City and they said the chair was discontinued likely due to so many issues. They can't get replacement parts. Furthermore they said in the fine print of my warranty, it says if the product is discontinued then it voids the warranty and they won't do anything for me. So now I have no way of replacing this chair to match so I have to get a completely different chair or buy a whole new set. They wouldn't even offer store credit for a chair. I had no idea the core of the chair legs is cheap plastic.

Terrible service, selection was good. Everything expensive. Kicked us out for asking about an item.read more

We had such great experience. We had an old lamp that the globe broke and we were able to get…read morefittings necessary for us to be able to use a lampshade , the sales person who took care of us was so helpful, she picked the lampshade that works perfectly. we would definitely recommend this store.

I REALLY don't recommend getting a lamp repaired here at all…read more I needed a new lampshade harp for a vintage lamp I was giving as a gift. The existing harp (lampshade holder) was too tall and permanently attached so it could not be just swapped out. I contracted to have a new harp and saddle (the part the new harp locks into) installed that would work with my shade. When I got home after picking up the lamp, I noticed the harp was not locking into the saddle because the saddle bracket was way too small. Meaning the thing the lampshade would sit on was not being held securely in place. Immediately called and took the lamp back to the store and they tried different parts, all of which had the same problem. They ended up telling me "that's just the way it is now with parts". They expected me to accept inferior parts and service! During that time I spoke with both the CEO and the President of the store, long story short, they told me they knew the pieces did not fit together as intended and rather than being upfront about it before the work was done, kept blaming it on "Chinese manufacturing" rather than finding a better supplier that made parts that actually fit together. Bottom line is now I'm left with a harp does not completely fit into it's bracket, with no way to lock it into place, short of soldering or gluing them together. They refunded my money for the harp and holder (not the labor of course). But now I have a lamp that was intended as a gift with an insecure lampshade holder and will be looking to find another lamp to cannibalize for the parts and perform the work myself in order to give it as a gift. -- They are perfectly content to use inferior parts that they know are not compatible with each other and blaming it on manufacturing. What kind of business integrity is that? * Harp - the piece a lamp shade sits on * Saddle - the piece the harp locks into for stability

I ordered a couch from National Furniture Liquidators...sight unseen. I REALLY LOVE IT. The…read morequality of the furniture they sell is fantastic, the owner and his employees are very pleasant and extremely helpful. In a few months, I am hoping to buy a matching chair. I would never go to any other furniture store. The picture posted is of my couch.

The worst place to get furniture, never on time, very bad service! I would never recommend this…read moreplace. And if you do order from here, get ready to be disappointed!! Good luck!

Staff was friendly and knowledgeable We were hoping the stools would be available before party and…read morethey were able to get them in on time. Brother helped pick them up and may even go back because he saw such a nice set

I love the selection here, they have soo many options for breakfast room dining sets! I think the…read morecustomer service is awesome too. Even the delivery drivers are really nice. This is they type of furniture store you go to if you don't want to be pushed and don't want to deal with a corporation. Very impressed with this business, and I love supporting the local guys.

Tyrone and crew were amazing! They worked hard and didn't stop till the job was done. They went…read moreabove and beyond to make sure we were beyond satisfied

Tyrone is very professional and polite. There were missing pieces with my chairs. Tyrone called a…read moreprofessional to help walk him through the proper way to drill holes into the chairs. I purchased longer nails from Lowes however we ended up using Gorilla wood glue to attach the seats because the nails that came with the chairs weren't long enough. I definitely recommend Tyrone!

Smelled really bad and the guy was rude. Unfortunate…read more -----------------------------------------

PROS: Many good items in this shop and they're all organized. The prices are reasonable and they…read morealso buy vintage items from people CONS: The guy behind the counter was a bit rude to my friend and I when we went in. Acted as though he didn't want to be there OVERALL: If you're looking for antiques or to sell some than this is the place for you. As long as you don't mind the lack of customer service