Just moved, so just needed to hit up a new HD. I've never thought any location was bad, but I…read moregenuinely like this one. Employees are helpful! Huge parking lot and convenient location. Wonderful taco truck right there for lunch or dinner. Clean store and shelves organized well. What they didn't have they offered to order in for my review before purchasing. Overall great experience. Zero complaints. Look forward to a long relationship with this location!

Jackie in the garden center is incredible. At 6:45 in the morning she is friendly, helpful, and…read morepresent taking care of the plants. I've also never seen a Home Depot garden center look as good as it does under her care. All the plants looked healthy and well taken care of! Would drive 20 mins further and past 4 other locations just to go there if she were working!

Overall the place seems alright. I wanted a sheep skin roller cover (for painting) and the woman at…read morethe counter didn't seem to know what I was talking about. They also didn't have much of a variety of hand maskers, and the last one that they did have was missing a blade. Everything else I needed was there. I just ended up having to go to another store for the other stuff. There was an employee who looked as though he has turrets syndrome or something. He was extremely angry and swearing to himself. I asked him where I could find magic sponges and he sent me to the wrong isle. Although most of this review sounds pretty bad, I should mention that the ladies who were being the cashiers were very nice. One of them helped me find a tool I was looking for. The location is very convenient for me and it's in a nice area, so I'll definitely come back. I think the management needs to work a few things out on customer service and hiring, but other than that the place is good.

Great store to find all your home improvement items. However, I do not recommend the store to buy…read moreany items for delivery and /or installation services. Other stores will match price if you ask. If you can find someone to help, you will most likely be given bad information, put on extended hold or have to chase help around the store. If you purchase a product, appliance, door, pick it up and take it w ith you. Find your own installers. Lowe's needs to cancel the option for installation services. They should focus on the in store retail service/ online service and perfect it. I have used this location multiple times over a decade to buy items for installations. It is consistently a horrible experience. Most recently I ordered doors and after an almost a month it's been cancelled, refunded on a gift card and in the mail because a sales person put delivery charge vs install. They cancelled my order. I have to wait to get a refund on a gift card and purchase again.

These guys are crooks! Overcharge for items compared to other Ace Hardware stores in the area!!!…read moreEven higher than prices on the Ace Hardware website!! Go elsewhere!!!!

Convenient Location when you don't want to go into Cool Springs or Nashville…read more We came today at 12:10, the store was "closed for lunch." The sign said they would be back at 12:45, it's now 1pm and no one is here. No less than 15 cars have pulled into the parking lot and tried the door before seeing the sign. As a business owner being closed during everyone's lunch break is wild! But losing out on 15+ sales seems like a really poor business model. We want to support y'all but can't say I will try this again.

Best place for hardware! Helpful knowledgeable staff. You can save so much time compared to going…read moreto a big store.

Great local hardware store that carries more stuff than you'll ever need. Service is greatread more

Best little neighborhood hardware store. They seem to have everything you need and so many things…read moreyou had no idea you needed but now you do. Run by cats.

I have old plumbing i don't know how to fix. I take it down there and he takes it apart and fixes…read moreit, only charging for parts. The prices on every thing I need are competit8ve with the great big chains and easy to find, or they will take you to it.

I contracted to have 4 closets organized in April. Sales rep came out and sold me closet…read moreorganization for $14,000. Sales rep told me that the installer was GREAT! He had been installing for her for many years and did flawless work. I did not get that installer apparently because he destroyed my sheet rock and did not install the closets as was laid out by the rep. I sent a bunch of photos to the office and they sent out the installers boss. The finish on a lot of closet pieces were missing the factory paint. Appears like I got second hand materials or things not used on prior installations. Looks like it was in the installers truck for a while. Installers boss came out on 6/21 and confirmed that the closets were not installed correctly. He seemed shocked. He said replacement parts would be in 2-3 weeks and they would come out (he and installer) and make it right. I have left many messages with no action. The guy at the office told me that it takes 4-6 weeks to get materials in and that the installers boss didn't know what he was talking about. It seems like everyone is pointing fingers at someone else. I just want my closets fixed so I can use them. I do not recommend using Home Depot and their installers in Tennessee. Do your homework. I wish I would have. Now I'm stuck with this and no one from Home Depot is assisting me. I am attaching a few photos of the problems.

Keith in Hardware is awesome!!!! Not only did he rekey my new door handles, but he showed me how to…read moreuse the "dead extra keys" as a backup copy if I ever need to rekey again and how to do it myself!!! I love this Home Depot!

We love our local Harpeth True Value on Columbia Ave. They go above and beyond with all our home…read morehardware needs, and have helped with various BIOLOGY CLASS & LAB needs over the years. In addition, they do the sweetest things for our local community, including an annual CHRISTMAS arts and crafts for children, a local dinner to say Thank You for shopping with them over the years (it was open to the public), the lovely koi pond out front that we visit regularly, and so many more ways they support our hometown. HIGHLY RECOMMEND them as the FIRST OPTION when looking for all your hardware and home needs. NOTE: We moved here during the flood in May of 2010. They and other local businesses helped so many families during that time. I've never forgotten and am still appreciative to Harpeth True Value and the others.

Today I'm shopping here for the holidays - but this place is excellent all year long. From hardware…read moresupplies to lumber, plumbing, gardening, paint, and lots of odds and ends... Harpeth True Value has it all and more. Friendly staff, fair prices, and conveniently located off Columbia Ave ( West Franklin).

I had to grab a new valve for my leaky bathroom sink faucet and they were the only one around who…read morehad the part I needed. They were very friendly and helpful and the prices were reasonable. I'll be replacing a few shut-off valves soon and I'll definitely be heading back to Ferguson for parts. Check them out.

The prices here rival the big box places. However, the normal customer here are…read moreplumbers/electricians...which means no frills when it comes to selection. However, you come here when you need supplies to get a plumbing/electrical job done in a hurry...and need expert advice. Doing home remodeling in the area is possible because these guys are very helpful!

The absolute worst customer service. Rude workers who don't care about their job. Foul language…read morein front of customers. If you need an Ace Store, drive a little further.

I placed an online order at this location across town because my local store did not have the…read moreproduct in stock.. I received an email confirmation that the order has been placed. I received an email confirmation that the order was ready for pick up. I called the store to make sure that the order actually was there and ready for pick up because it is a 30 minute drive in traffic. The person I spoke with put me on hold to check and make sure the order was actually there and ready for pick up and she assured me it was. I drove to the store to be stand at the counter for 15 minutes while they searched the computer for my order. When they found it they told me "sorry, we don't have your order and have not had the product in stock all day. No, we can't give you a refund, but they will process it tomorrow." I called the corporate office and they confirmed that the Store, not "the system" confirmed that the order was ready for pick up Hard to imagine how any place could be run more incompetently run.