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    Harbor Freight Tools

    3.3 (14 reviews)
    Closed 8:00 am - 8:00 pm

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    The Home Depot

    The Home Depot

    2.4
    (41 reviews)
    0.4 mi
    $$

    I wish I could give negative stars. Extremely disappointing experience with the tool rental…read moredepartment at the Antioch Home Depot. I rented a Mantis XP tiller for a gardening project, and while the employee started the engine in-store, they never actually checked that the tines worked. Once I got out to my project site with no phone service, I realized the tiller was completely unusable, the engine ran, but the tines would not spin at all. I returned the equipment 12 hours early, explained the situation calmly, and even showed multiple forms of proof/video that the machine was not functioning properly. Instead of helping resolve the issue, I was basically accused of breaking it, so I wouldn't have to pay the remaining balance, and told there was "nothing they could do." They repeatedly asked me why I didn't call and let them know that the equipment was broken. I first of all did not have service and second of all it shouldn't be my responsibility to let you know that your equipment is broken. The best offer was only 10% off for equipment I couldn't even use. The fact is, they were assuming that I didn't know how to work the machine and somewhat assuming that I had broken it. Frankly, I was offended that they would even say that when I had approached so calmly and nicely for what could've been a very normal situation I'm sure this has happened in the past. I walked in, hoping to just speak to someone and explain my experience and immediately was treated like I was up to no good and trying to scam them out of money. What made the experience worse was the lack of knowledge at every level I spoke to. I waited 30 minutes for a manager to tell me that the ground was too hard for a tiller to run, however, in the video I showed him of the tiller tines not spinning the tiller was not even touching the ground. Frankly, it was an embarrassing show of a lack of knowledge amongst so many different employees. I question how they're even able to keep their jobs. The entire situation was handled poorly from start to finish. I understand rental equipment can malfunction, but the equipment should have been properly checked before being rented out, and customers should not immediately be treated like they caused the issue. I've rented from other Home Depot locations, especially Cool Springs, and have never had an experience this frustrating

    Just moved, so just needed to hit up a new HD. I've never thought any location was bad, but I…read moregenuinely like this one. Employees are helpful! Huge parking lot and convenient location. Wonderful taco truck right there for lunch or dinner. Clean store and shelves organized well. What they didn't have they offered to order in for my review before purchasing. Overall great experience. Zero complaints. Look forward to a long relationship with this location!

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1
    (92 reviews)
    2.9 mi
    $$

    The associates at this location are friendly and helpful! This location is conveniently located in…read morea shopping center with other shops and food places.

    The associates working here doesn't know their own policy, but likes to be nosy. As I was walking…read morein to CS the 2 Lowe's employees were nosy about other customer's business in the parking lot. I went inside CS with my receipt to return. Cashier said she couldn't look up transaction with bc it was purchased too long, 2 months ago. Policy said 90 days. Then she tried to throw other excuses and pretend like transaction couldn't be looked up. The couple that was in other's business earlier walked over to me and backed up the cashier saying "you have to return to original store to look up transaction with receipt".....both employees agreed that even w/ receipt u have to go back to original Lowe's bc only that Lowe's can see purchase n refund. Then the older male employee asked me "why u want to refund?" As if it's his business lol. Bunch of employees hovering over trying to be nosy and backing each other up without making sense. I have a receipt, I have my card. Like why aren't they able to look up when I provided them the receipt? I called CS and they said stores can look up 6 months of transaction, mine was only 2. Cashiers here are not trained and scanned the wrong barcode once then pretended to say only original store can look up purchases. Funniest thing I've heard. This Lowe's needs to train their employees better.

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    The Home Depot

    The Home Depot

    2.6
    (86 reviews)
    7.2 mi
    $$

    I contracted to have 4 closets organized in April. Sales rep came out and sold me closet…read moreorganization for $14,000. Sales rep told me that the installer was GREAT! He had been installing for her for many years and did flawless work. I did not get that installer apparently because he destroyed my sheet rock and did not install the closets as was laid out by the rep. I sent a bunch of photos to the office and they sent out the installers boss. The finish on a lot of closet pieces were missing the factory paint. Appears like I got second hand materials or things not used on prior installations. Looks like it was in the installers truck for a while. Installers boss came out on 6/21 and confirmed that the closets were not installed correctly. He seemed shocked. He said replacement parts would be in 2-3 weeks and they would come out (he and installer) and make it right. I have left many messages with no action. The guy at the office told me that it takes 4-6 weeks to get materials in and that the installers boss didn't know what he was talking about. It seems like everyone is pointing fingers at someone else. I just want my closets fixed so I can use them. I do not recommend using Home Depot and their installers in Tennessee. Do your homework. I wish I would have. Now I'm stuck with this and no one from Home Depot is assisting me. I am attaching a few photos of the problems.

    This Home Depot is located on Powell Avenue in Berry Hill and is your standard Home Depot location…read morefor the most part. We popped in to scope their Christmas décor and exterior patio lighting. Both honestly were a bit of a let down. While I get the seasonal décor being limited because it's not there to stay, the limited options for exterior patio and yard lighting was a bummer. It was essentially an endcap. The store was clean, organized and in good shape. Service was non-existent, but we did not seek anyone out either. From entry to exit, we were not engaged at all. Passed several Associates on the floor and while we did self-checkout, the Associate running this area was on their phone during our checkout. Not a big issue, just surprising. Overall, this location is your standard Home Depot location and when in the area, if the need arises, I would have no issue swinging back through.

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    Harbor Freight Tools - hardware - Updated June 2026

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