I decided about 6 months ago to purchase a new tractor not realizing how difficult this was going…read moreto be with the current supply chain issues. I contacted all the major tractor manufacturers and ultimately decided on the Kioti because their North Americsn headquarters was located right here in my home state of North Carolina. Next problem was finding a dealer that would have the tractor and all the implements we were looking for. After doing a search and reading reviews we decided to give Larry Stovesand equipment a call. First let me say , from the girl that answers the phone Molly to our sales rep. Jordan Vaughn to Jason in service and parts to the person that actually delivered our equipment that these people are the most accommodating, customer service orientated people we've dealt with in quite some time. To be honest, we thought this kind of service and treatment was non existent anymore. Being skeptical of making such a large purchase some 600 miles away that thought was quickly quelled after dealing with this dealership. It's obvious they know what they are doing just for the fact they had everything in stock from the cab tractor to six implements and accessories. They obviously know the market on what to stock and provided amazing service. Jordan Vaughn and his team put together an outstanding task by assembling the tractor and back hoe, servicing machine and having it delivered within 10 days of my first phone call to him. Trust us!! If your in the market for this type of equiptment there's no other place you should go but Larry Stovesand equipment in Tennessee. Kudos to all there and Mike you should be very proud of Jordan and the rest of the team. Your lucky to have people like that in your establishment. Thank you for a fantastic experience.

This dealers a real character, so take some advise. Get a real tractor as these things are Kubota…read moreKnock offs and break more than you farm. Good luck finding parts and service in the years ahead oh and then there is the lack of resale value in the future. lol

Just wow. Amazing store and employees. Hadn't been since '98. What a building and lot. Fair price…read moreon farmers fence plank. 4/4 board. 16'. Vary straight

I thought I would give an update in the times of pandemic:…read more During Covid-19, there's a guy sitting outside and a very large sign that says "stay in your car." Obviously I missed the stay in your car sign because I'm blind but the guy informed me from a good distance that the current method of getting stuff is to call the number, pay via credit card, and they will run it out to you. This done, I got the part needed to stop hot water from flooding my basement. I probably got it slightly faster than I would have had I wandered in looking for it.

Made a purchase of $1200. Per their website, free delivery and assembly. Delivery was not free as…read moreit was not within 10 miles (they said I was 11 miles). Said it would be delivered Friday and someone would call with estimated window. Basically, nobody has called and it was a total waste of my day. I called the store twice and both times was unable to get any delivery time. I will not buy from them again. Manager followed up. Delivery team had the wrong number which explains why nobody called or texted regarding delivery time. Apologized and gave me a cover for the grill . The true measure of a good business is not always getting things perfect, but how they react when things go wrong. I definitely recommend this location again.

They had solid support and willing to help and were good to deal with! Even when they had power…read moreout they were still responsive!

They had everything we needed, were friendly and very helpful, and I know we'll be back often.read more

Great place to do business with. I buy my grass seed and…read morefertilizer there and even had them put brakes on my car. Good people

They are not interested in someone needing pricing for 4 pendant lights . We are ready to buy …read more Could it be they're only interested in us if we were buying lighting for an entire house. That is way feel after going to the store picking out what the wanted and never hearing from them again . Pitiful

My initial experience with HDC was probably not the best. I Purchased a 1800$$ kitchen faucet that…read morewas on clearance. The box was a bit tattered and tore up but they assured me it was a hell of a deal. Half price almost, original price was almost 3K. Wow. I'm stealing this bad boy. The box actually looked like it had drifted through the 2010 Opryland atrium flood, I pictured it wedged between a kapok tree and bowl of artichoke dip. But, I mean it's a beautiful bronze faucet. It could withstand anything. Right?! Fast forward, missing parts clamps, washers , rings, returning plumbers , on line orders, wrong size replacement products. 20 hours later of labor and my time surfing the net to find the right part. I finally solved the problem. Told them and they said oh wow sorry. I asked for a discount for all the inconvenience and the money spent and time lost. They said. Oh I'm sorry. It's final sale I said but u just spent a month trying to find me the right parts and u got that wrong too. Yah but I saw on the box it said final sale. . Woo hoo. This is how we do it. Today I had to enter the scene of the crime for another issue, I did the sign of the cross in my car and asked for patience and understanding. As my 5.4" 120 lb self enters the showroom, I held my hand up to the 7'8" greeter -like trust me, you don't want any of this today. I headed over to customer service like a gangster ready to rumble and out of nowhere comes the running back from The Super Bowl trying to address me before I hit the counter. Clearly someone up front fired the canon and said all hands on deck. Crazy customer entering the building. And then ...........the clouds opened and I heard the angels sing. Derek with his big smile and his oh I'm sorry for what someone did to you, god forgive them for they know not what they do. Redemption today for HDC, William the giant at the door who can feel a room even if he can't read it and Derek the king of damage control, helped me in 2 minutes, apologized for the prior mishap and ordered the replacement shades I needed for the dumb bathroom vanity fixtures that the bulbs Burnt right through. ..nice to see good customer service and a subtle reminder to business owners, the name of ur company is the face at the door.

Purchase metal three times from these people first time it showed up scratch sent it back second…read moretime scratched had no choice but to use it five months later ordered more med scratched bought my metal metal max. It showed up with a plastic film on it and not scratched, I do not recommend buying metal from these guys. Doesn't appear that they can put out a quality product.

Thank you Josh up front for showing me the Stihl tools and the difference in machines. The…read moreselection here is quality and the only place to get your stuff.

The owner is Van Vick. He and his assistants Ben and Pat, are all very friendly,attentive,and know…read moretheir store and items very well.Very helpful and knowledgeable. For a smaller store in a small town, these guys are where you need to go for your gardening,tools and hardware needs. I'm from California and just moved here. Been to Van's more times than my own back yard. I have a saying: "Ace used to be the place,but when I can, I go to Van"...and so should you.

In a world where we are seeing less and less of the independent mom-and-pop businesses, where…read moreglobal companies offer countless aisles of every widget you need, it is great to see an independent place still thriving and with a team that offers friendly and professional service. They have a decent selection. Granted, they can't compete with Home Depot or Lowe's in size of inventory, but they offer what you need at a fair price point. All in all, this is a great local mom-and-pop business that is staying viable in this day of global hardware stores.

I give this vendor a 0 star revew- after 4 separate emails and texts about errors with my order, I…read morestill am being ignored. Product is flimsy, arrived dented and my order was missing 3 pieces, even though I paid in full. DO NOT ORDER FROM THIS BRAND

I've been working with Adam on and off through social media. I've purchased product through him as…read morewell. Awesome team awesome service. Adam really nailed the mom and pop customer service vibe. I look forward to working more with him in the future.