We had a terrible experience at Harbor. My child attended from 7 months old to 12 months and I only regret not getting him out sooner.
Teachers and leadership absolutely don't care about the kids. My child was learning to walk during his time there and he lived with a constant massive bruise on his forehead, because apparently he kept falling against furniture. He hasn't hit his head once at home or other daycares (he is three now) but it was an every day issue there. The first time he got hit it was so bad and burst in tears when I saw him, teacher didn't come out, didn't talk to me or provide any explanation, when I asked to speak with her and the Director I got a shoulder shrug and an "it happens". I literally just pay you to keep my kid safe. He isn't learning math or colors, you aren't doing anything other than keeping him safe ... and this is your answer? They supposedly have a in house nurse. She didn't see him ONCE. When we asked what they did after he got such a hit in the head they said they put water... it isn't a cut, at the bare minimum apply ice and call me. Nope.
In addition, they don't allow you into the building (except when I was complaining about the fall, they made sure I went inside so other parents didn't see me and my son) and the windows are always covered, that should had been my first sign to run away. His white clothes kept coming nasty from crawling, they clearly did not take shoes off on the infant room.
Finally, for pick up, you just ring, say the name of your child and a person that doesn't know me or my child brings him out to whoever takes him. What security is this???
Run, run away from this place!! read more