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    Harbor Audiology & Hearing Services

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - Harbor Audiology & Hearing Services

    Hear - Martine Schlagintweit, Audiologist

    Hear

    5.0(3 reviews)
    37.4 mi

    I HIGHLY RECOMMEND HEAR INC. I am a huge fan of great customer service and Hear Inc delivers! My…read morestory is an interesting one as my Father In-Law (Dave) has had a rapid decline in his hearing making it difficult for him to hear anyone or anything. I had seen an ad in the Times Colonist featuring two ladies at Hear Inc. in Brentwood Bay and Saanichton. I called and explained the problems and was so happy to get an appointment booked quickly. Dave had already had a bad experience with a large company in Langford who told him he would need to wait 5 months for hearing aids - so it was great to get a second opinion from Hear Inc so quickly. We met with Donna(the Owner of Hear Inc) who tested the ears, made recommendations, supported us with paperwork, set Dave up with temporary hearing aids that worked right now, taught us how to change the batteries, insert them in the ears and more. At the end of the appointment - THAT SAME DAY, Dave walked out able to hear again!!! That is amazing! I took him home where he met his wife and mine and we all started to chat. I asked his wife to say a number between 1 and 100 - she said 50 in a quiet voice and Dave heard her clearly for the first time in months and said 50 out loud to the group of us. How did you heart that she said? "I can hear again - I am wearing hearing aids right now" Dave said. They couldn't believe it. Me neither - we received Service Excellence that was well beyond our expectations and I want to yell it from the rooftops! The bottom line: If you need hearing aids, contact Hear Inc and get proper hearing support from the best professionals who know their stuff. Donna - you were fantastic and I want to tell everyone about Hear Inc. Great customer service isn't all that common anymore and I can't imagine any company doing a better job than you did! Dave is noticeably smiling again, with a bounce in his step because he can hear again - thanks to Hear Inc. BTW, hear Inc provides many other hearing services which I wasn't surprised to hear - they are awesome!

    I was a reluctant customer not only because it was difficult to admit to being hard of hearing, but…read morealso because I was suspicious of being oversold on a pair of hearing aids. What I found and experienced was professionalism, friendliness, and an excellent product for my deteriorating hearing. In addition, when an update, cleaning, and some minor repairs were needed the work was done promptly and at a reasonable cost. I live on Pender Island, and anyone who has the pleasure of living on one of the Outer Gulf Islands knows the challenges (and cost) of having to travel to Victoria for service. Donna sets up at the Pender Health Clinic every other week and I believe that she also visits Mayne and/or Galiano Islands. When I've needed new batteries or had a minor problem with my hearing aids I can access Donna's service 5 minutes from my home. Not to detract from the national companies that have offices in Victoria, but I prefer to support a local, independent business. Donna is a professional audiologist and the owner of this small company and I am more than happy with my hearing aids, now 5 years old, and Donna's service.

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    Hear - Aisling Smyth, Audiologist

    Aisling Smyth, Audiologist

    Hear - Oticon CIC

    Oticon CIC

    Hear - Phonak Paradise

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    Phonak Paradise

    Anacortes Hearing Center

    Anacortes Hearing Center

    4.2(5 reviews)
    36.6 mi

    Anacortes Hearing Center delivers exceptional care, and audiologist Holly Kennedy deserves special…read morerecognition. She is highly capable, a terrific listener, and brings a thoughtful, professional approach to every step of the process. I came in skeptical about whether I even needed hearing aids, which must have made providing an unbiased assessment challenging. Holly never pushed, never rushed, and never treated the decision as transactional. Her style is low-pressure, supportive, and centered on helping you arrive at a conclusion you feel confident about. She explained my hearing results clearly, answered every question, and showed what felt like unlimited patience as we evaluated options. She provided two different demo sets of hearing aids--and made it clear she was willing to continue with whatever testing or comparisons I needed. After I chose my devices, Holly continued to offer guidance while I adapted to them. She encourages follow-up questions, checks in on progress, and genuinely wants her patients to succeed. I wholeheartedly recommend Anacortes Hearing Center and Holly Kennedy. Outstanding care, genuine listening, and a level of support that's increasingly rare.

    I have been wearing hearing aids for nearly fifteen years. When it was getting close to upgrade…read moretime, I chose three local hearing aid centers to research for product and service. I was not all that impressed with the first two. I was hopeful that number three would be the charm. It was! My first priority was quality of the output of the hearing aids. Second, I wanted caring, competent, and friendly service--at a reasonable price. Side note: the second hearing center I visited was manned by a gentleman whose previous employment was lumber supervisor. He was now a "hearing aid specialist." At Anacortes Hearing Center (AHC) the owner/operator has a PhD in audiology and has years, if not decades, of experience. During the process of learning about, testing and experiencing what the AHC had to offer, I knew I was in the right place. I ended up buying a pair of Oticon aids. And while the hearing devices are exceptional (of all the units I tried), the Oticon was light years ahead of the others. I did road test multiple devices at the first two locations. The first location let me wear two different pairs of aids for a couple of weeks. The second wanted payment up-front for me to wear them home. Honestly, I was not at all impressed with number two. Spending a lot of money and wanting to get the most for my dollars is a big deal. I was happy that I did the weeks of research. It paid off in spades. I especially like that when my cell phone rings the voice is right in my ear--and private. The software, too, is exceptional. But the service I received from Dr. Kennedy and her assistant, Lindsey, was absolutely fabulous. I could not ask for more. Dr. Kennedy was dedicated to getting my situation right. And she did. Whether you are going to do the tedious research or just want to go into one good place and "git er done," look no further. I hope this review helps you.

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    Anacortes Hearing Center

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    Harbor Audiology & Hearing Services - audiologist - Updated May 2026

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