Money driven, they have a policy to make you buy ear molds but can't even let people buy the…read morehearing test sponge as an alternative from the crappy caps they offer that can't even fit the PHONAK BRAND they work with!!!! DONT GO HERE !! MAKE AN APPOINTMENT AND PAY UP IS THIER MOTTO NOT TO HELP ANYONE AT ALL.

You're on your own. These people are middle men for the hearing aide manufacturer. No support…read moreunless you want to pay more money. Even if you buy the most expensive hearing aides.

I highly recommend Hearing Health Services in Coupeville. I recently went there for my annual…read morehearing check and to get new hearing aids. My new Starkey hearing aids are great, and I'm very pleased with the care I received. It's wonderful to have such excellent hearing services right here in Coupeville!

On the recommendation of a friend, I went to Hearing Health Services in Coupeville to get a hearing…read moretest. Based on the results of that test and counsel from the audiologist, I am now wearing Starkey hearing aids. From the experiences of some of my older family members, I thought I would have trouble with the aids, that they might be uncomfortable and ineffective in some settings. Happily, they are both comfortable and effective, and the experience from the initial test through the advice of the audiologist, the fitting, and the office staff has been first rate.

Everything was perfectly executed. Friendly , informative staff…read more Convenient locations and parking.

Dr Miranda is a true professional and really cares about what is best for his patients…read more I highly recommend him for hearing advice and your hearing needs.

I came FIZICAL a couple of months ago, and I'm finding my weekly Visits ever more beneficial!read more

I thought I had found a fantastic physical therapist until the day my recently placed knee…read morereplacement was injured . In an effort to increase my range of motion my knee was bent so far that two of the three layers of stitches were ripped out . I didnt know at the time what happened, I just knew the pain was fierce. It is not repairable and it limits my activities. Knee replacements are costly and the recovery is difficult. I can no longer go on long hikes or climb steep stairs . The physical therapist did not accept responsibility.

I HIGHLY RECOMMEND HEAR INC. I am a huge fan of great customer service and Hear Inc delivers! My…read morestory is an interesting one as my Father In-Law (Dave) has had a rapid decline in his hearing making it difficult for him to hear anyone or anything. I had seen an ad in the Times Colonist featuring two ladies at Hear Inc. in Brentwood Bay and Saanichton. I called and explained the problems and was so happy to get an appointment booked quickly. Dave had already had a bad experience with a large company in Langford who told him he would need to wait 5 months for hearing aids - so it was great to get a second opinion from Hear Inc so quickly. We met with Donna(the Owner of Hear Inc) who tested the ears, made recommendations, supported us with paperwork, set Dave up with temporary hearing aids that worked right now, taught us how to change the batteries, insert them in the ears and more. At the end of the appointment - THAT SAME DAY, Dave walked out able to hear again!!! That is amazing! I took him home where he met his wife and mine and we all started to chat. I asked his wife to say a number between 1 and 100 - she said 50 in a quiet voice and Dave heard her clearly for the first time in months and said 50 out loud to the group of us. How did you heart that she said? "I can hear again - I am wearing hearing aids right now" Dave said. They couldn't believe it. Me neither - we received Service Excellence that was well beyond our expectations and I want to yell it from the rooftops! The bottom line: If you need hearing aids, contact Hear Inc and get proper hearing support from the best professionals who know their stuff. Donna - you were fantastic and I want to tell everyone about Hear Inc. Great customer service isn't all that common anymore and I can't imagine any company doing a better job than you did! Dave is noticeably smiling again, with a bounce in his step because he can hear again - thanks to Hear Inc. BTW, hear Inc provides many other hearing services which I wasn't surprised to hear - they are awesome!

I was a reluctant customer not only because it was difficult to admit to being hard of hearing, but…read morealso because I was suspicious of being oversold on a pair of hearing aids. What I found and experienced was professionalism, friendliness, and an excellent product for my deteriorating hearing. In addition, when an update, cleaning, and some minor repairs were needed the work was done promptly and at a reasonable cost. I live on Pender Island, and anyone who has the pleasure of living on one of the Outer Gulf Islands knows the challenges (and cost) of having to travel to Victoria for service. Donna sets up at the Pender Health Clinic every other week and I believe that she also visits Mayne and/or Galiano Islands. When I've needed new batteries or had a minor problem with my hearing aids I can access Donna's service 5 minutes from my home. Not to detract from the national companies that have offices in Victoria, but I prefer to support a local, independent business. Donna is a professional audiologist and the owner of this small company and I am more than happy with my hearing aids, now 5 years old, and Donna's service.

I have been wearing hearing aids for nearly fifteen years. When it was getting close to upgrade…read moretime, I chose three local hearing aid centers to research for product and service. I was not all that impressed with the first two. I was hopeful that number three would be the charm. It was! My first priority was quality of the output of the hearing aids. Second, I wanted caring, competent, and friendly service--at a reasonable price. Side note: the second hearing center I visited was manned by a gentleman whose previous employment was lumber supervisor. He was now a "hearing aid specialist." At Anacortes Hearing Center (AHC) the owner/operator has a PhD in audiology and has years, if not decades, of experience. During the process of learning about, testing and experiencing what the AHC had to offer, I knew I was in the right place. I ended up buying a pair of Oticon aids. And while the hearing devices are exceptional (of all the units I tried), the Oticon was light years ahead of the others. I did road test multiple devices at the first two locations. The first location let me wear two different pairs of aids for a couple of weeks. The second wanted payment up-front for me to wear them home. Honestly, I was not at all impressed with number two. Spending a lot of money and wanting to get the most for my dollars is a big deal. I was happy that I did the weeks of research. It paid off in spades. I especially like that when my cell phone rings the voice is right in my ear--and private. The software, too, is exceptional. But the service I received from Dr. Kennedy and her assistant, Lindsey, was absolutely fabulous. I could not ask for more. Dr. Kennedy was dedicated to getting my situation right. And she did. Whether you are going to do the tedious research or just want to go into one good place and "git er done," look no further. I hope this review helps you.

Anacortes Hearing Center delivers exceptional care, and audiologist Holly Kennedy deserves special…read morerecognition. She is highly capable, a terrific listener, and brings a thoughtful, professional approach to every step of the process. I came in skeptical about whether I even needed hearing aids, which must have made providing an unbiased assessment challenging. Holly never pushed, never rushed, and never treated the decision as transactional. Her style is low-pressure, supportive, and centered on helping you arrive at a conclusion you feel confident about. She explained my hearing results clearly, answered every question, and showed what felt like unlimited patience as we evaluated options. She provided two different demo sets of hearing aids--and made it clear she was willing to continue with whatever testing or comparisons I needed. After I chose my devices, Holly continued to offer guidance while I adapted to them. She encourages follow-up questions, checks in on progress, and genuinely wants her patients to succeed. I wholeheartedly recommend Anacortes Hearing Center and Holly Kennedy. Outstanding care, genuine listening, and a level of support that's increasingly rare.

We changed from a different clinic to this clinic because is was closer. My dad has L&I through a…read morethird party insurance. They were very knowledgeable and through this specific third party insurance he was eligible for new hearing aids (the last place said every 5 yrs when it was actually every 3 yrs). My dad is very happy with this new clinic. Not only did they get him some new top-of-the-line hearing aids that are 100% better than his last set, but they educated him extensively on the care and maintenance of the new hearing aids. Very friendly, customer service is top shelf and my elderly dad has never been more happy about his hearing aids. They also have such a cute clinic dog that is very friendly and loves to play with her balloon while you wait. Love love love this place and how well they attend to my dad and his hearing needs and any questions he has.

I do not recommend the services provided by this Audiologist. Their website states they will look…read moreinto insurance benefits regarding coverage on behalf of the customer. After services rendered, I found this to be a gross misstatement. They declined my request to submit a claim on my behalf even though they were paid in full at the time of service. They flat-out stated that insurance providers don't cover services for audiology testing and that they wouldn't submit a claim for that reason. In fact my provider does, but they were lazy and wouldn't bother to check. I said I would submit the claim myself, but efforts to obtain the necessary medical codes and support documentation were met with resistance and rudeness by the front desk clerk. My impression was that this business is inexperienced with providing insurance claims for their customers and did not have the general knowledge of current claim practices or protocols. Nor did they appear to even care. They provide an extreme disservice to all their customers, especially Seniors who are generally unable to navigate the complex claim process on their own.

For regular medical care Jamestown is great. I love how attentive our doctor is and how responsive…read morethe team is when I call or leave a message. I had surgery in Seattle last year and Dr Wu was excellent in making sure all my pre surgery labs and exams were completed on time. I trust Jamestown with my medical care!! They are also excellent in making referrals for services elsewhere.

Update to previous review:…read more Whoa!!!! My mind is blown right now at the lack of basic customer service skills just exhibited by the COO of Jamestown Family Health Clinic who called to follow up on feedback I provided. After explaining my feedback/frustration she said, "okay now it's my turn" "you [talking about me] don't need to school me right now" in response to me being shocked at her attitude in her comment mentioned before. I'm completely shocked that this is the standard of care/concern/customer service that Jamestown Family Health Clinic is standing by!