Third time here. Still great professional team. Well organized. Check in was very smooth and my…read moreDr was actually ahead of schedule.

I went in with my friend for his appointment as his driver and gave them my phone number as a…read morecontact info, that same day I got 5 different spam calls from 5 different cities. During this time I did not provide my phone number to anyone else. This is a huge joke, there's a massive security risk in their system and giving them any info is at risk of it leaking. If a driver's phone number can be leaked, just imagine how much sensitive information will be leaked as an actual patient. Go at your own risk. It's an actual joke that a medical facility has the cyber security level of a Potato.

Dr Grealish and his staff were wonderful. Explained everything well. Michele, the LASIK…read morecoordinator, works with you each step of the way. Definitely recommend

From the owner: Dr. Scott Grealish specializes in LASIK and cataract surgery including blade-free LASIK,…read morefemtosecond laser cataract surgery and advanced technology lens implants. He has established himself on the forefront of advanced cataract techniques by being the first and most experienced surgeon in the Portland Metro area in Laser Cataract Surgery. We invest in the Wavelight Refractive Suite which utilizes the FS200 Femtosecond laser, the EX500 eximer laser and Contoura Vision topography.

The doctor is wonderful, very professional and knowledgeable, and the office staff are very sweet,…read morelight-hearted and kind. Especially for a neighborhood place, you just about cannot do, or expect, any better care then this!! I say this as a person that has 3 plus years of ophthalmology experience, in a different clinic, in a different state. They're great!

Because I am a photographer and artist, I am hyper-conscientious about selecting the best of the…read morebest for my eye care. I researched the best opthalmologists in the area and chose Dr. Tong at the Northwest Portland office. I was not disappointed. She and her team not only pointed out things that other eye professionals had never mentioned, but they were happy to explain things in a very comprehensive manner, rather than the cursory explanations offered by some medical professionals. The office is more than an hour away, but that two-plus-hour round trip was more than worth it.

Both my husband and I scheduled eye/vision exams. Per my vision benefit, there is no copay for…read morevision exams. upon arrival I was informed by the front office staff that the copay would be 45.00/each. She informed me that because of our age- 59, 62, we would need to pay for specialist copay because most people our age have cataracts or glaucoma. Even though I stated we only wanted vision exams for glasses, she still insisted that they would need 45.00 each for vision exams due to our age. Both were rude and condescending. My husband and I repeatedly stated we made appointments for just the vision exams. We feel we were discriminated against and they tried to charge us extra because of our age. We left and made an eye exam appointment with another clinic.

This place is always late in getting me in, and when I am taken back, they are rushing and are…read morenever empathetic enough to take a minute to answer your questions. Awful customer service skills and no respect for people's time. If you have an appointment, make sure you come at least 30 minutes early.

My experience with NVision was great. Dr. Young was very professional in explaining why I needed a…read morecertain cataract surgery. Made me feel comfortable with proceeding. Dr. Kim and Dr. Patel did the follow up adjustments and they were just as thorough in explaining the procedure as they were doing it. The staff is so friendly and greets you by name as soon as you enter the door. The place is so bright and clean. I would recommend NVision to anyone. Thank you

Still 20/30 vision in my mid 60s and happy. I believe it also has to do with my improved…read morenutrition. Much less sugar and processed garbage. STILL happy I went here and you should also.

I was going to let this entirely weird experience go until I read these repeated references to the…read morerudeness of the staff and other issues which I also experienced. First of all I went in to get tested for glaucoma and cataracts but was subjected to an endless eye exam by an impatient rude condescending know it all early 20 something demanding I answer the questions in a very black and white manner. I assume she cowed most of her "patients" (though she was clearly some kind of tech) into responding the way she wanted them to. I mentioned to the doctor my concerns about the testing being off as a result though he said I needed glasses and he would be concerned about my driving and added " Let me put it this way you would never pass a DMV eye test. I said I begged to differ with him as I had passed a DMV eye test, without glasses, a few weeks prior. Though I can read 6 pt. font without glasses, I didn't want to risk the safety of myself or others so on his recommendation I filled the "prescription". I ordered ( progressive) bi focal and (transitional) sun darkening lens with anti glare and scratch protection. As the weeks wore on though I wore the glasses frequently I saw little to no improvement in my vision wearing them. My chief presenting concern was not seeing road signs at much of a distance however the glasses made NO IMPROVEMENT at all in that regard. Also I cannot wear them at all on my computer though they said they would improve my ability to read on a computer screen. Then I discovered the lens were not transitional and did not darken in sunlight at all. They said I was confused about the terms and blamed me for the error. THEN they tell me I owed an additional 67.00 they tacked onto the bill. Also I received an additional bill for thirty dollars after already paying nearly 400 out of pocket the total bill being almost a thousand dollars. FINALLY I called the billing department who CLEARLY assured me I did not owe the 67 or 30 dollar additional charges. While relieved I had a sinking feeling this would not be the end of this matter and sure enough, it wasn't. Like many said you can't call and ask the simplest of questions on the phone. THEY SAY they will call you back but don't or even bother to let you know when your glasses are ready for pick up. ALL the staff I interacted with seemed short not rude really, but were almost without exception, humorless and VERY condescending. Even the last person in billing who was nice enough to finally split the 67 dollar added fee in half (none of which I should have had to pay) but had to tell me the transitional lens which darken in sunlight are called progressive when indeed they are called transitional . She also had to add at the end of our conversation how PEOPLE don't like being on the other side of anger presumably she meant mine, though I was not angry only irritated and just trying to get my needs met and trying too hard to get them to be accountable which was a waste of my time and energy. Her creepy gaslighting behavior kind of wrecked the positive aspects of her knocking off half of the 67 dollar added fees as well.

My wife and I went in together to get yearly eye exams. We have only been here in Salem a year so…read morehad to choose someplace. They seemed to do a good job but when my wife went back to pick up her glasses she couldn't see good out of one eye. This had never happened before. Was told she had to wait a week before they would do anything so to try wearing the glasses. She did not as she couldn't see out of one side of glasses. Went back and then had to wait another week for an appointment. They then took a long time evaluating her and told here she had cateract in the one eye. They billed for a comprehensive eye exam but didn't find the cateracts the first time. Didn't tell me I had cateracts either but knew I had some in both eyes from previous eye exams but I dont need glasses except for reading. My wife got another pair of glasses a couple of weeks later after the second exam. Still can't see clearly out of one eye with glasses but it is better than the first pair of glasses. We won't be using this place again as we both don't trust them after all the issues that they should have caught the first time. They are friendly and try to help but in the end need to do better.

I've had dry eyes for many years. My previous Dr.'s never offered any solutions. Dr. Cech took the…read moretime to listen and gave me options. He ended up performing a small procedure that has helped my dry eyes feel completely normal again. Best eye Dr. I've ever been to!

I was satisfied with Cascade Eye on stark st in Gresham, until this office refused to order…read moreadditional contacts without an exam. Their justification is that it's too close to my expiration date 04/20/2026. My benefits renewed 04/01/2026. My contact prescription is still current and valid. I have called this office twice and they refuse to order additional contacts unless I get an eye exam. What is the purpose of having any renewal or expiration dates when they seem to think I can be bullied into doing what they want. I have looked into this, and I cannot find any law or ordinance to back this up. I did make a report to the Better Business Bureau.

Glad to have found this office in Gresham!…read more Nice clean office, knowledgeable and friendly staff, great optometrist providing a thorough exam. And great selection of glasses and lenses. Definitely recommend this place to anyone searching for a new optometrist.

When I discovered that I needed cataract surgery, my regular eye doctor referred me to another…read moreclinic, but after a couple of visits there, I didn't feel comfortable moving forward with them. Then, I was referred to this doctor from an acquaintance of a friend of mine. So glad I was directed to Dr. Gregg! He is very knowledgeable, skilled and experienced. He mentioned that he has already performed over 5,000 eye procedures, which is very impressive! He is able to diagnose with confidence, has a competent staff who assist him, and I always felt that I was in kind-hearted hands. Kayla is very professional, knowledgeable, and was able to answer all my questions before and after the surgeries. My two procedures were scheduled a month apart, with follow ups to monitor the healing process. The recovery went smoothly, with minimal inconvenience or discomfort. The difference in my vision is amazing, and I'm truly grateful to be able to see this clearly again. If you need cataract surgery, I would highly recommend Dr. Patrick Gregg! He is a true Rock Star!

I accompanied my 85-year-old mother to her 4:00 p.m. appointment with Dr. Gregg -- she's been a…read morepatient at this clinic for several years, but this was my first time going in with her. She had previously mentioned that the office didn't feel very warm or welcoming, and unfortunately, my experience today confirmed that concern. While the appointment itself was adequate, we were quite surprised and disappointed by what happened at the end. After her 4:00 appointment -- which your office scheduled -- we asked to look at new glasses, as she had just received a new prescription. The receptionist informed us that we would need to make a separate appointment because she was leaving in three minutes. It was 4:57 p.m. I work in retail myself, and I cannot imagine telling a customer I couldn't help them because I was about to get off shift -- especially when they had an appointment at 4:00 and were simply trying to make a purchase. What was most concerning was that the receptionist said she couldn't assist us because her boss doesn't want to pay overtime. That's not just inconvenient -- it sends a clear message that your office prioritizes payroll policies over patient care. My elderly mother now has to come back a second time for something that should have been a natural next step in today's visit. It's not only an inconvenience; it also feels dismissive of her time and her needs. I hope you'll take this feedback seriously. At the very least, it seems reasonable to expect a bit more flexibility, compassion, and accommodation -- especially when dealing with elderly patients who already made the effort to come in for an appointment

Very clean and comfortable waiting area. Very friendly staff and Dr Roland was great! He was…read moreextremely knowledgeable and took time to answer all of my questions. He explained things very well. I trust my eye exam. Everyone had a great sense of humor there, which made it fun. I would definitely recommend them. Interesting note - apparently all of the ophthalmologists and surgeons have left this location for another in, I believe, Tualatin. Dr Roland is the only optometrist still here.

Great staff and doctors. Friendly and answered all my questions. Told results of tests as we went…read more They did my cataracts a few years back. I love coming here.