I had been here twice and walked away with very good experience. Recently I went there for a…read morerespiratory problem - Sutter and Washington were both full - but Concentra was able to take me in. They were quite efficient. The doctor listened patiently and Concentra was able to take X-ray and do other tests right there (I didn't know that and thought I may have to go to an external lab). All in all I spent about 90 minutes. Next time I'm choosing Concentra over other options.

I was seen by Viha Shah PA-C yesterday on 5/12/26 and was very unimpressed by him by being…read more impersonal, rushing the appt. He was asked twice to get me a wrap for my knee because it's week and hr wouldn't provide it. I will not accept another appt from Shah. I was informed by Marichelle Masilang-Cupino , N.P. regarding physical therapy and I brought it up to Shah and he was dismissive about that as well.. Shah's attitude regarding concern is seriously lacking!!!

Every staff member is very nice and professional. Waited around 30-40 minutes for my walk-in. Thank…read moreyou, Janet, for answering my questions and walking me through the process.

I had a very disappointing experience at this Concentra location. The wait times were extremely…read morelong, and when I was finally seen, the staff's attitudes seemed fake and not genuine. It felt like they were just going through the motions instead of caring about patients. Surprisingly, the students in training were far more respectful and professional than the actual staff. It left me feeling like my time and concerns didn't matter. Based on this visit, I would not recommend this location. p.s if you do not like your job then don't work there!!! do better!!!

Came here around 11:30am on a Wednesday morning with a severe case of the flu that I caught when I…read morewas in New York, to the point I can't speak nor breathe without coughing. I was lucky I could see a doctor on the day I stopped in (I was told that they don't accept appointments, you have to walk in), because I did overhear several patients who were told to return the next day. So much for urgent care. If your schedule is flexible, bring something with you to pass the time, like a book to read. I ended up spending hours here. 11:30am: Walked in and gave my info. They also gave me a face mask because I couldn't stop coughing. I'm glad they had a spare to give to me. 1:30pm: Took about 2 hours before a nurse finally ran a flu and covid test on me. 3:00pm: FINALLY saw a doctor. She was very nice, and gave me prescriptions to pick up at my pharmacy later. 3:19pm: Dismissed and good to go, and given a doctor's note to excuse me from work. It's located close to the Kaiser Hospital near Marina Blvd. For clarity, this urgent center is not a Kaiser center, in case if there's confusion.

This place is absolutely a bad place the front office girls are so bad in talking not realizing…read morethere's people present using profanity left and right .. Specially the lil short girl name Jenny that's on the front desk.. I hate having to come to this place management need to do there job on seeing this people talk all nasty while patients are present

Super friendly but dang they are so busy! I'm sure they are all doing their best in this heavily…read morepopulated area. Just go get some food and wait for a phone call. They will eventually get back to you.

By far the worst clinic I have ever been in. I was being seen for an arm injury that the provider…read morerefused to resolve. I lost my job because of this. They kept on telling me to get an x-ray when that's not what I needed and was never what I needed. Why would I need an x-ray for an issue with my tendon. X-rays can't even see tendons or muscles. I may not be a doctor, but I do have several medical certifications, and easily knew they were bs-ing. For several months I had to deal with pain in my arm. I was able to get the issue resolved, but certainly not with Concentra. In fact, Concentra only made my arm hurt more, because they kept putting me through physical therapy. My arm did not need to move more weight. I was already moving a lot of weight at my old job. It was seen as so unnecessary, that even their other physical therapists were confused as to why I kept being sent over to them. The service is bad, and doctors and nurses also have bad customer service. This is the only place a doctor and nurse have ever argued with me, and over something I was right about the whole time. I 100% would not recommend this place and never want to be seen here again!

5 stars for the staff that worked 4/24....great service from the time I walked and during the whole…read moreprocess....extra shout out to the Front Desk, MA's and the Dr had a great bedside manner!!!

I came in yesterday for a physical and drug test and was told the wait would be about 2.5 hours,…read morewhile the physical itself would only take about 1 hour. Because of that, I scheduled an appointment for today. Even with an appointment, I still waited 45 minutes before being seen, then another 35 minutes just for vitals and the urine test. I was unable to complete the physical because the wait was still too long, and I had to leave to pick up my child from school.

The staff are extremely helpful and fast-paced. I came here at the last minute when my test order…read morewas about to expire in an hour. I explained the situation to them , and they completed everything in less than 15 minutes.

I got injured on a job unfortunately this is a second time. I choose this Concentra because the…read morestaff is very professional. I am thankful for the staff. That's here. They're very polite caring. Coming back here after so many years and Dr. Wilson is still here was a blessing. The whole staff if I remember their names correctly was Sadie, Renita ayeshia and Jeff is the perfect team with color that relates to me ..if I ever come back I hope the same staff is still here.. they have plenty of healthy snacks and water the facility is nice and clean.. even if I lived outside of Oakland, I will still make my way back to this Concentra.. so whenever I have work related business, I will definitely continue to put this location first.. I wish Dr. Wilson all the best success. She's a very hard worker and very caring Dr that understands the depths of my injury.

The ladies at the front desk, Breanna who 's helped me out the most makes you feel welcome. DK, my…read morephysical therapist, is very kind and knowledgeable, and takes care to be gentle with your injury during therapy sessions. The medical doctor and assistants are also respectful and caring. Overall, I greatly appreciate all the care I have received at Concentra in the Milpitas location on Main Street. Thank you all!

Why would an urgent care office will hold one doctor all the time?? Not efficient at allread more

Long wait times. Confused and confusing receptionists. I'll give them one star for having easy…read moreparking. That's more than I can say for some of the other Concentras. But overall it's a nightmare experience.

WAIT TIME. I came in for a work related injury at exactly 9:40am. During this time I saw about 5-6…read morepeople that came in after me get seen before me. It's currently 12:17pm and counting. I just heard for the next patient to be seen was atleast 30 minutes. Hmm been here since 9am. This entire time my knee is throbbing. Sigh.....

Eeesh... So sad to have to downgrade their review. Came in at 9am on a Wednesday and still not…read morecalled back for a simple mask fitting an hour later. Not very friendly people this time around. I really wish they could talk their employees into smiling and eye contact once in a blue moon! Came back the next day at 3:45ish and a little bit more friendly today. Got everything done quickly that time thankfully. I guess next time I just need to tell them if I'm in a hurry or not so I can gauge whether or not I will have enough time. I just had to go to work...

I am very disappointed with the care my father received from Dr. J. Ramesh. During the visit, she…read moredemonstrated a lack of empathy and respect toward both my father and his concerns. Her facial expressions and overall demeanor made it clear that she was not taking his situation seriously. My father came in to be evaluated for health issues that may be related to his work, as he is regularly exposed to chemicals in his role as a sanitation worker. Given the nature of his concerns, we expected a higher level of professionalism, attentiveness, and compassion. Unfortunately, the experience did not meet those expectations. It is concerning to encounter this level of disregard in a healthcare setting.

If you can find a different urgent care do so, this is ridiculous, they will call you righy away…read morebut the waiting time for the doctor to see you is worst than waiting at dmv. Doesn't care all they want is the money from you or from your employeer thats all.

Yo tube mala experiencias ai con la espera y la terapia, la doctora siempre me hacía esperar asta…read more45 minutos