They have a very nice office with ample parking. The personnel are very friendly and professional…read more The information they require is substantial and I would recommend completing it online versus in the office. they respected my time by being ready and moving through the exams promptly.

Dr. Padgett operated on me. I was born with class 3 under bite. He operated and stated while I was…read morein recovery, how pleased he was, that my surgery was a breeze. My upper and lower jaws fell apart. He was shocked. I could see it in his face.They flopped around like dentures! He immediately tried to fix it, taking the all of the loosened screws out, screwing new screws in. Sent me home, told me to come back for a check up. When I came back, same thing. His eyes were showing his shock. He did it again. Eventually, he referred me to Dr. Robert Strauss who teaches at MCV/VCU. A third major surgery. He had to take a block of bone, FROM MY HIP, to put into my face since my jaws were full of holes where Dr. Padget had kept screwing screws into my face. I asked Dr. Strauss, what happened? He stated, Dr. Padgett repeatedly used the wrong screws every time. Fast forward. . .I now look like a dog. Truly. People tell me that. I had a good job. The district manager was on speaker phone with my manager and didn't realize I was within earshot. He said that I now look like a dog, that I needed a water bowl and bed in my office now since I had the surgery. It ruined my marriage and I lost my job since looks are important in sales which I did. I filed bankruptcy. Now I avoid being seen. It truly ended my life as I knew it.

Great dentist. My teenager had to have a lot of work done and she was very scared. He explained…read morethings to her, adjusted sedation to help her through the procedures and did a fantastic job of explaining what she could do to prevent problems in the future.

This was the worst experience I have ever had this is the reason people hate going to the dentist…read moreoffice dr told me he could pull my wisdom tooth that was bothering me after he filed down the tooth he said he couldn't get the tooth out so I had a exposed tooth in my mouth and was pretty much told to kick rocks went to another office right after and the dentist said dr ham pretty much butchered my mouth and this is not the first time he has had to try and fix dr han's clients WORST EXPERIENCE OF MY LIFE I WOULDN'T SEND MY WORST ENEMY TO THIS DENTIST OFFICE

I had two teeth pulled didn't feel a thing, Susan and Shannon are incredible staff! Dr. Zain A…read more Hayder is the best if you need a dentist nearby he does the job! -Jamie Whitehead

Literally went in today for a simple cleaning... Was told that my hygienist didn't work there any…read morelonger and they could not see me ... They text Friday for a confirmation... Claimed they had tried to call me but didn't then claimed I was not part of their text yet I received the confirmation text on Saturday.. today is Wednesday btw... So basically I asked for my 100 dollars for cancelling... they claimed they could do that to me but not me to them....all the people in there were very disrespectful and the office manager even literally laughed when discussing the situation... Absolute joke of a business... All should literally be... Well

I went to the dentist today and like always DDS.Hawkins and is team were great. I received…read moreinformation from him that would prolong and help my overall dental/ smile. He enlightened me about different steps to improve my overall dental health. Thank you very much for taken the time and effort. I wish I would have known about your dentistry 20 years ago. Great dentist and team.

Went for a cap and removal of old filings. The dentist giving me the Novocain did something it was…read moreso painful! I have had pain with Novocain before this was extremely painful so much so that my arm reflexively went to push him away. So I got scolded and when I said it hurt really bad like I never have experienced before he was very blasé stating something like " oh well that means I got the money shot. Right where we want it." I don't think so I felt super uncomfortable so left without getting any of the work done. Horrible experience. Look for somewhere else.

Cannot express how amazing Dr. Kreuzer and her staff are! I'm pretty timid about going to the…read moredentist but they were immensely patience with me and never once did I feel judged. I cannot stand to go to the dentist but genuinely look forward to my next cleaning. I just love them.

You should read this before considering Aspen Dental…read more My review will be lengthy so here is a quick introduction to my experience. Staff was friendly and the appointment got scheduled quickly, that's the extent of the good and why I awarded them two stars. The bad includes incompetence, incorrect charts, unprofessionalism, and a Hippa violation. I broke a tooth a few months ago and at the time it wasn't causing me much pain. When I originally contacted Aspen a couple things really stood out. The receptionist was very friendly and explained that they had to do their own exam but it would be free. The appointment was set quickly and was told that because I was in pain that they would make it a priority to have the tooth extracted, possibly even the same day. On the day of my appointment I was greeted with friendly faces and a genuinely nice staff, I was seen quickly and they began their exam. After the x-rays were completed I briefly talked to the dentist who informed me that I have not one but two teeth that need to be extracted. The dentist seemed professional enough. After the dentist left I was told I was then going to be seen by an oral hygienist. The hygienist was nice but talked to me like I was an idiot. Even used the phrase "you know, like science" (use your best meme voice). I wasn't really upset by this but was shocked by the unprofessionalism and only later did it become more relevant. Only once all the exams were performed did they want to discuss what brought me in to their facility. The office manager came in the exam room and gave me a quote for around $4000.00 for all the recommended work including the extraction of the teeth, deep cleanings, a small cavity, and some cosmetic work. I informed him that my main concern right this second was what was giving me pain and would address the rest of the recommended work at a later date. This is where I received a complete change of attitude. The way I was being spoken to went from how can we help you to, this guy is poor get him out of here. Upon my request the office manager quoted me on removing the teeth that were causing my pain and the quote was almost double per tooth the quote I was given over the phone. No big deal but I had to ask why. He then proceeds to justify the pricing by telling me it was wisdom teeth that need to be removed. Well the dentist told me it was two molars that needed extraction and that my wisdom teeth haven't even emerged yet. After he accused me of being wrong, you know poor dumb person, he then realized someone marked the charts wrong, literally wrote down the wrong teeth needed to be extracted. At this point I was left with more questions then answered and told him that I would have to think about this before I made an appointment. I happen to have a friend who is a dental assistant and called her for some further understanding. She asked me to find out some more information and to get a copy of the x-rays. I will talk about the x-ray request in a minuet. I believe my first call to Aspen after my visit was received by the office manager again, I could be wrong about this, but was informed that everyone was too busy over there to answer any of my questions. Only when exclaimed that I was in pain and was trying to gather more information so I could make and educated decision as to how to correct this pain was I reluctantly given the information I called upon. I then had to call a second time to try to acquire the x-rays they took earlier. I was made aware of a form that needed to be filled out but that they could email me the form. When I received the form via email there was a note sent with it as well letting me know they would not email the x-rays because it was a Hippa Violation (not true, but maybe company policy). The problem is the form that they sent me was partially filled out by another patient, which is a Hippa Violation. Even though I am still in pain and am having to wait for another appointment with someone else I am glad this facility is not performing surgery on me. Human decency does not exist here. The recording the charts wrong is really scary. Could they have possibly removed the wrong teeth if I proceeded with their recommendations?

Read the reviews here and other places first. The place is still making "accidental" insurance…read moreclaims mistakes. They don't call back. They claim they e-mail you stuff that never comes through. If you email them you get a message stating email doesn't exist. Not a way to win business, especially in this economy.

Having been a South River Dentistry patient for quite a few years, I can confidently say that my…read moreexperience has been fully satisfactory. First, the care I have received ranges from crowns, dentures, and more routine exams, cleanings, and x-rays. The quality of care I have received has always been topnotch. Each staff member I have seen has worked quickly and efficiently and responds to patient question in easy to understand detail. The office experience is always pleasant; and the people who work there are always welcoming. The staff thoroughly dot all the i's and cross all the t's. Each encounter (perhaps 50 over the years) has been better than pleasant in fact. These pros are quite friendly and welcoming. Am I a satisfied customer? Yes. Would I encourage others to make appointments with South River Dentistry? Double yes. Please consider South River Dentistry as an excellent practice when seeking dental care.

New patients beware: Intake representative confirmed my 74-year-old mother's insurance was…read moreaccepted. She was experiencing significant pain from a toothache and needed care. Just 30 minutes before her appointment, we were told her insurance was not accepted and the visit would be entirely out of pocket. This last-minute notice was extremely disappointing and left us scrambling to find care while she was in pain.

I've been visiting Dr. Mosher for a few years, and have consistently had great experiences here…read more The staff are all very friendly and knowledgeable, and I've consistently appreciated Dr. Mosher's expertise and precision. I'd highly recommend Dr. Mosher.

From the owner: Dr. Tad Mosher at Midlothian Dental Center at Alverser Plaza is known for his compassionate…read moreapproach and trusted care for families in Midlothian. From routine checkups to cosmetic veneers, Invisalign and restorative treatments such as crowns and implants, he helps patients feel comfortable and confident with their care. Our office is locally owned, insurance friendly, and here when you need us most with same-day emergency care.

I recently had some rather extensive dental work done by Dr. Woodard at the Colony Crossing…read morelocation. I was given the option of a local or general anesthesia. Admittedly somewhat hesitant, I chose a local only. Dr. Woodard made the entire procedure pain free and was kind, communicative and thoroughly professional at all times, as was the assistant. Being relatively new to the area, I 'tried' two other dental practices before going to Commonwealth Dentistry. I will not need to look any further. The entire staff are the ' best of the best' and I can't say enough about the quality of care with Dr. McKenzie Woodard! Thank you!

I was was stuck finding a new dentist last minute and came across Commonwealth Dentistry-…read moreMidlothian. From my initial email inquiring on service I was able to get in for a new patient appointment and cleaning. My appointment went great. The staff was all phenomenal and polite, and the actual dental work was exceptional. I felt it was very thorough and left feeling confident that my smile is being taken care of. I was also able to get in next day to get molds for a much needed new retainer, as the one I had was falling apart in my mouth. Everything went great and super quick. I was in and out. Even with my top set giving us trouble, the staff hung on and never lost patience. Wonderful. If you are in the market for a new dentist, look no further. Commonwealth Dentistry is the best!

On 5/8/26 I went for a consultation for an infected tooth. The advise was to have an extraction and…read morereconstruction which was expensive so I opted for just the extraction. An appointment was made for an Surgeon and I had the most painful dental experience ever. It took so long I regretted having it done. I was not offered any way to wash my mouth out and No stitching was done to close the area and I drove home blood clotting in my mouth and on my clothing. I will never go there again and I don't recommend you do either unless you plan to pay for expensive painful service.

Settle in for a long and frustrating read. I have never had a worse experience with healthcare…read more"professionals" in my life. I went in for a routine cleaning. They said I needed a crown. They ran my insurance and gave me a breakdown: I would owe about $500 after coverage. I signed the document and agreed. Then the crown turned into a root canal, handled at another location. They ran insurance again--this time I'd owe $180 more. Again, I agreed. Back at the original office to finish the crown, I went through five appointments. Only after treatment was finished did they tell me there had been an error entering my insurance information. As a result, insurance would cover none of the $3,200 total. Five painful appointments. Two locations. It took them weeks to notice the error. They admitted it was completely their fault... and still told me I had to pay in full. No accountability. When I spoke to the office administrator, she had already printed out scanned consent forms--clearly ready to deflect. She repeatedly said, "It's the patient's responsibility to understand the details of their coverage," as if it were my fault for trusting their staff. The idea that patients should be responsible for catching their mistakes is insane. Imagine discovering your bill is six times higher than you agreed to. This is clearly unethical--but sadly, legal. Treatment was done, and I had no way out. They had me exactly where they wanted me. In any other industry, this would border on criminal. But there's no law protecting patients from negligent dentists and clueless office staff. We argued for two weeks. Eventually, they agreed to cover half the balance--leaving me to pay $1,900 total (including the $800 I'd already given them). I just came in for a cleaning. Now I'm out five painful days off work and $2,000--with a root canal on a tooth that never hurt before. Other problems: The dentist was terrible at numbing. I had to stop her multiple times due to pain. The cleaning took forever. Their handheld x-ray machine malfunctioned--they fired dozens of x-rays at me trying to get it to work. Not sure that's safe. The hygienist's Dremel tool exploded while adjusting my night guard. Debris flew everywhere. No one was hurt--but it was a fitting end to my time at River Run. Avoid this place. They'll hurt your mouth and your wallet. But hey, at least they offered me a blanket.