I have never had a bad experience here. This time I asked for a specific design and it was executed…read moreperfectly. I got a mani/pedi and it was exactly what I wanted.

I lost 4 nails on my left hand only a couple days after I got them done. They fixed them for free…read morewhich was nice but then only 2 days later I lost one on the same hand they fixed. Lost 2 on my right hand also a couple days after i got them done. I'm really upset since I paid a lot for them. I don't want to go back because I'm not the type of person to try to get free stuff so I'm going to get them done somewhere else from now on.

Called to schedule an appointment for my daughter who is at Ball State. A couple days before the…read moreappointment, the stylist sent a text asking to move the appointment up in time- this was fine. I was driving 2 hrs from the other side of the state to take her since she doesn't have a car on campus and could accommodate that request. Then the day of, I'm about an hour out of Muncie and the stylist texts asking to change the appointment to a different day because her other job needed her to come in early. When my daughter tells her that this the only day she has available because she doesn't have a ride other than me and I was driving 2 hrs to get there, she said she can't do it and no other stylist was available. So disappointing and not a good look for this business. We scheduled a week in advance and were willing to accommodate the request to move the time up. This appointment that was set should have been honored before a second job.

Highly recommend the nail services offered. The technician is patient and very detailed. Best…read morepedicure I've ever had!

Daijah is personable, patient, & so talented! She goes above & beyond to make sure you're…read morecomfortable and she's very efficient. I'm so grateful to have found someone that offers such a wide variety of services, so far I've only had gel polish but I'm hoping to get nail art in the future!

From the owner: Seasoned nail tech that specializes in acrylics and designs of your choice.. read more

This was my 4th visit. The first time, I got regular polish which chipped within 24 hrs. The…read moresecond appt, I was charged for a pedicure that I didn't get (just got my toes polished) and a gel manicure that didn't cure properly. When I returned a 3rd time (only because my mom has her nails done here) it was a bit of an issue that I wanted the gel polish soaked off so my nails wouldn't get damaged by the grinder. But a young woman did them without issue and I left pleased. I went today, my mom had made an appt with the owner for me. I just wanted my gel polish soaked off and a manicure with new gel polish. I was told that it was a problem for them, that they had to use a grinder, that maybe I should find a new place to do it and on and on it went. So much so that I told the man (the owner Lily had delegated the task to him even though my appt was with her) that I didn't have any complaints and just wanted a new color yet he FOLLOWED ME to continue to tell me why it was a problem that I sit in a chair to let the polish soak off. I finally told him I wasn't stupid, that I understand the gel process, and that I had issues when I walked in but that he had now created issues. He said maybe I should find "an American salon" who didn't mind taking their time. I asked again that they just get the color off so I could leave. They left me with acetone wrapped fingernails for AN HOUR. You know what burns after being on your skin that long? Yep, acetone. The owner finally called me over to get the polish off and I think she realized how terrible the entire experience was because she said nothing and didn't charge me. Even my mom, who's gone there for years, said she will never go back after I told her what happened. No one should be treated like I was. Another patron even said as much after witnessing the ordeal.

When I got there the ladies were very fast and did my nails well. I recommend this place !!! The…read moreplace was a bit sketchy looking but when I got in it was amazing I love my manicure so much if you are looking for a cheap good clean place to go to GO to Best Nails!!!

I have been coming here for 18 years and Tee NEVER disappoints. The vibes are always vibin with…read moreinteractions with other customers. Yes, there is sometimes a wait but that's almost any nail salon you will visit. If you don't like what she has provided she will always correct it. I give 5 stars and recommend her to anyone and everyone!

HORRIBLE!!!!! I went to get a fill-in last week, and I…read morewalked into a sh*t show. "Cedrick" was on some sort of stimulant and was tweeking out. He kept walking in the back flipping the breaker on and off, and was very put off that he had to work. The lady there was on facetime with someone the entire time my co-worker was having her nails done, and kept turning the phone toward us so they could see who she was working on. I walked out with very thin or very little acrylic on my nails and an infection in my cuticle. Health department needs informed.

Came back here while we visited this summer. We actually drove this time from CT so I was in…read moredesperate need of a massage after that drive! Hubby and I got a couples massage from Jonell and Ashley. This time I got Ashley, and she is just as fabulous as Jonell! They have a similar style and I really enjoyed my massage. Hubby did too. We got placed in the same room for the couple's massage. We don't talk to each other while we get massages, but if you take a friend with you, you could definitely chat, if that's your thing. As I said in my previous review, the ambiance is simple and pretty. Just relaxing enough with twinkle lights and several candles. I really wanted to have a hair cut, but I had to meet someone right after my appointment so I'll be sure to try that next time. Everyone that works there has fabulous hair, so that might be a good indicator that their salon services are great!

We had my bachelorette party here today and it was the best day ever. Facials, massages, hair…read morestylings, manicures, and pedicures all in one place. They were also so kind to let us set up a nacho bar and put a few decor up. I really enjoyed celebrating here and hope more people decide to hop on that wagon! This is the place to do it at, if you want to feel pampered before your big day! Pic is of my nails which are identical to my inspo pic. Thanks again for letting us set up here!!

Within 24 hours of getting a pedicure my toe was red, draining around my nail, and infected. They…read moredo not sterilize their tools, they just go from person to person with them.

I had really great nail tech and that is the only reason this isn't one star. The got dip nails…read moredone which I have been doing for over a year and had to go to a different salon than my normal one. My nails crumbled and the polish peeled and it was just awful. Not worth the money and the location was honestly not the cleanest and was really cluttered.

I will ok only go to super nail and Lee does an amazing job. She takes her time and takes pride in…read moreger work. Also the pedicure she gives is amazing. I highly recommend

Very nice & did very good on my nails. Very fast too. Very nice people with a welcoming vibe.read more