I asked for a natural overlay on my nails. Ended up with Uneven nails, and almost all of my nails…read morefiled off. I asked the man who did my nails to fix them and he told me multiple reasons on why he couldn't instead of FIXING THEM.

Don't get your nails done here! Works are so nice and polite. But they totally destroyed my nails…read more Nails came out uneven the shape was completely off, my French tip was so thick when k asked for a thin tip! The vibe was just not it here.

I recently visited Citrus Nail Bar to get my 10-year-old daughter a kid pedicure. When we arrived,…read moreI signed in on the tablet and specifically selected/signaled that we were there for a children's pedicure service. Unfortunately, the experience quickly became uncomfortable when the manager, Holly, told me that my daughter "wasn't a kid" because she was too tall. She then stated that kid pedicures were only for children 9 and under, which seemed like a completely random rule considering it was posted nowhere on the service menu, booking system, or anywhere in the salon that customers could clearly see beforehand. I also want to clarify that at no point did I scream at anyone. I firmly and respectfully asked her to show me where the alleged 9-year-old cutoff for kid services was posted, and she was unable to provide that information because it was not displayed anywhere. Additionally, despite mentioning it later in her response online, she never informed me in person about any student discount being available. My daughter is still very much a child, and the entire interaction felt unnecessary, dismissive, and honestly embarrassing in front of her. As a parent, I expect businesses to show kindness and professionalism, especially when interacting with children. Height does not determine whether someone is a child, and if there are age restrictions for services, they should be clearly communicated and displayed for customers ahead of time. While the salon itself may be nice, the customer service and approach we experienced left a negative impression. I hope this feedback encourages more professionalism, accountability, and clearer communication moving forward.

Horrible nails and service…read more While a majority of the staff was very kind, the tech who did my nails was incredibly rude. I requested corrections to the nail shape and bulkiness multiple times and was met with an eye roll and told it would be fixed later every time. When I asked for a specific nail's shape to be corrected I was flat out told no, but when I asked again the shape was half heartedly corrected while the tech told me it was my fault and that all the nails were even. (They were not.) The nail shape still did not match the corresponding nail on the other hand. The nail tech also used a curved nail tip, which if you didn't know makes the nail look like it's pointing up if you get almond since the tip of your nail will be right at the apex of the curve. I will not be returning.

I stopped in on a Monday late afternoon for a mani-pedi. The spa is very nice and a big place!…read moreLuna did my nails and Hailey did my toes. They were both very nice and did a great job! They said Monday, Tuesday and Wednesday afternoons are the best times to come in because they aren't crowded and can take their time. I will definitely be back!

I love Luna! She does a quality job and is so much fun. She is not afraid to try your nail…read moreadventures. Celine is great too!

Tina & Jennifer keep my nails and pedicures on point! Best nail services in the Heath/Forney area…read morehands down.

Don gave a great pedi, manager had to Be WAVED down because…read moreapparently he doesn't allow the nail techs to make drinks (I suggest an assistant bartender if you claim to offer this amenity because the techs even told us they ask over and over but if they are busy - it's common for drink orders to go unanswered... The lady in dress kept pressuring me to get my dip after I had canceledit... (took too long to start, took 4evr to get drinks) we are going back to Nail Bar, no matter how busy they are they acknowledge and complete requests in a timely manner. Oh well, looks like we need strict itineraries now that we are suburbanites, we aren't go‍

Kellie is the very best I've known her since 1999 we met at red nails I followed her to Oscar nails…read moreand now at this wonderful spot..she's family hands down! I love you sister! Thanks for the awesome service! pansy freeman

My mother and daughter are regulars here.. I rarely like this kind of stuff and honestly find it…read moreoverpriced. Since my family are valued customers here, I'll be nice, enough. From MY experience. I'm not given the royal treatment like my family. Sometimes the options can be overwhelming and takes me a while to decide. I don't like feeling rushed or pushed for something that I may not want. Then I feel nervous asking for anything, change my choice, an explanation of what kind of special I selected and what the difference is. The technicians can be easily irritated and that's not a welcoming nor a returning experience I want. I'm already stressing about paying and just want to make sure I like the choices since they're long term nails. I've paid for a treatment and received the bare minimum. No massages, no special scrubs or hot towels... when I asked they said I paid for the basic.... When it's the same thing I get when my family comes.. additional add ons can be charged if you want a shape or style, kind of bizarre. They pick and choose the timeframe they want. I'm sure I'm not the only one who doesn't like the bottom of my nails to be full of gunk nor the sides of my nails digging in.

Ok so I came here based on the reviews. I have gone to the same salon for over 8 years for my…read morenails. When the owners sold I didn't know where to go. I went to another place and was totally disappointed with the results. Here you get an AWESOME pedicure with an actual massage they don't rush you out of the chair. I was recommended the organic dipping powder for my nails. After years of acrylic and tips I am totally AMAZED with the results. I went in last week and here I am still looking at my toes and nails in amazement on what a beautiful job they did for me. Down to earth and comfortable like I had been coming in for years. They just recently closed on Sunday's so when I went in on Monday they were very busy. But they were quick to greet me and get me into a chair. I will be back and look forward to another great experience Thank you again

I'm genuinely surprised this business is still operating…read more From the moment I walked through the door, the customer service was disappointing. There appeared to be only one customer in the salon, while at least four nail technicians were sitting together talking. I stood there for several seconds waiting to be acknowledged, but no one greeted me or even attempted to help me upon walking in the door. Instead, everyone simply stared at me, making it difficult to tell who worked there and who was a customer. Eventually, one of the gentlemen got up and asked what I needed. I told him I was there for a pedicure. He then explained that they only accepted appointments and began shuffling papers around as if trying to make it appear they were fully booked. At that point, one of the nail technicians laughed after noticing the surprised look on my face. That interaction made it feel as though they had no intention of serving me in the first place. I decided to give this salon a chance despite the mixed reviews because it's close to my home. Unfortunately, my experience confirmed the concerns others had shared. The salon itself is small and not particularly inviting, which makes good customer service even more important. Instead, I was met with an unwelcoming atmosphere that made me feel like an inconvenience simply for walking in. I won't be returning, and based on my experience, I cannot recommend this business to others. A simple greeting and a respectful explanation would have made all the difference.

I usually like to come here, cause the owner seems to be friendly and very welcoming, but lately…read morethey have been doing a terrible service, and it's one particular lady, every time I visit, she's being assigned to me, the last time I didn't want her to do my nails, but I didn't have a choice, cause I thought because I haven't been there in a while, maybe she has improved but Boy! Was I wrong, literally the next day my nails were peeling, I had to go back for it to be fixed and she rushed me and did the same thing, anyway the owner fixed it, cause it was just one nail that was peeling. I left now today it's two more nails and it seems like more of it will keep on peeling. I just don't get it

First time customer!!! The attentiveness was there and did a great job on my mani & pedi. I just…read moredid not like that they had a tip included. I can say I will be coming back though.

Excellent, friendly service! We've tried several in the area and this salon has kept us coming…read moreback with their excellent work.

worse place mentioned used tools were used for my pedicure, They started to look at video i guess…read morethey though I was making things up. Well like I told them she takes out and acts like it new tool in between her table. But it is noticeable. Yes she went from me to the next customer never changed the tools I was watching, Well yes tools were dirty my toes now show it. I received a call from them, I called back and emailed and never called me back again. Maybe they do not think of staying long and doing a good service. Not sure what they think honestly