I waited four months with a few visits to review Jumping Jack Dog Ranch and overall an excellent…read moreplace for my dog to come to. The ranch has a wide range of services with a few you won't find elsewhere like a pool, individual fenced-in artificial turf yards, and hiking trails. They offer grooming sessions, daycare, and boarding all which my girl enjoyed. The staff is very nice and all love dogs, and my pup is always excited to come back. The grooming session was mixed with daycare so you drop off in the morning and pick up I the afternoon. You describe what you want and how short to cut their hair. The groomer did a great job with my girl where she looked and smelled great. The daycare and boarding went very well too where I received photos of her daily playing outside with staff. They have some additional options when you check in to enhance your dog's experience and comfort. Overall they take great care of your loved one.

Perfect place for dog lovers! We have never used the boarding option but we rent out their dog…read morepool, we use it for our dogs who love to come here and take day of fun while taking a dip at pool.

We went to tour the facilities, we had considered leaving our dog here. The kennels were dark at 4…read morein the afternoon and cold. On the website it says the kennels are heated, that was not the case that day. There was a medium size dog shivering & crying that was on one side of the building seperate from the other dogs. It didn't smell very clean either. After seeing that poor dog shivering & kennel dark I would never leave my dog here. It was one big closed up kennel that was dark & cold. The doors to the kennels stay closed during the day when staff is gone from what was told to us, it would be nice if they would be left open so the dogs can walk in and out, be able to see outside. The large yard space is nice, but the place just didn't seem right for my dog.

I took my newly rescued 10 month old Anatolian Shepherd pup here for a night, and she loved it! I…read morewas nervous about using a kennel. In 15 years of dog ownership, I'd never done it. But the place is so beautiful, and the staff is so friendly, that I immediately felt better about leaving my girl here. Miss Kuku doesn't like to be crated and needs lots of space to run, so she was happy here! Thanks Frandy Oaks for taking such good care of my pup!

Jeremy and team are truly amazing in how they care for our 4 pups. He has excellent knowledge of…read morehow to handle them and understands what signs they show that indicates their mood. He has provided skilled first-aid for our bulldog. He has trained his staff to be perceptive of dog behavior and how to welcome them. We trust Jeremy and his team completely with our kids, and my wife trusts NO ONE with her babies!

What an amazing first time experience with Hound Haus!…read more Jeremy and the rest of the Cason crew did a wonderful job taking caring of our 2 shihtzu boys for 10 days while we were away. They were very hands on and sent us videos of the puppies every day. Our boys were having so much fun, I was actually starting to worry they might not want to come home with us anymore. Drop off and pick up was a breeze. This family owned business is located in the Canyon Lake area. Their facilities are spotless and they are such nice folks who love what they do and it shows. Can't thank Hound Haus enough for taking care of L & G. We will definitely be back!

This is the best place in Austin for doggy day care and boarding. The people are super caring,…read moreloving, and enthusiastic, and it shows in all interactions.My dog goes to day care as often as possible. Sometimes I've boarded her, which usually causes her to be reluctant the next time we go for day care. Not at Pups and Pals! She is so excited every morning! The daily schedule allows for group play and indoor rest. The staff evaluates the dogs' personalities, size, and energy levels before putting them in a group. Playtime includes best friends, lots of cuddles and kisses, pools in the summer, and always playscapes. They go out anywhere between 6-8 times a day, with breaks in their air conditioned suites. The building is super nice, very new, and the play areas have K9 grass that keeps their paws nice and clean. I especially like that it is hosed every night. BTW there's a groomer onsite! Just a heads up -- it's hard to see the marquis from the 1st street entrance. You really need to know what you're looking for! April and I give Pups and Paws 4 paws up!

We've been taking our beloved shelties (Leila and Olive) to Pups and Pals for 5+ years and we could…read morenot be happier. While nobody likes to board their pups, they make us feel like they are being taken care of and mostly importantly - loved. The entire staff is incredible and goes above and beyond. A shoutout to Karina, Erin, Tiffany, Dani who always make our ladies feel special while we are out of town. Thank you for everything and for being an example of how a business should be run.

I'm hoping this review saves someone else the time and money…read more Our usual boarding place was full for the holiday, so I reluctantly looked for alternatives. When I called to schedule an evaluation, the manager (Jennifer, I believe) strongly encouraged me to go ahead and book the holiday dates. In hindsight, this was likely just to secure our money (more on their refund policy in a moment). I specifically asked if my deposit would be refunded if my dog didn't pass the evaluation and was told yes. What was not made clear to me over the phone: they do not issue refunds. Ever. They only "credit" your account for future services. I wouldn't mind this if I were already a client, but I've never sent my dog here, and at this point he hadn't even been evaluated. About an hour after booking the evaluation and boarding (and putting down deposits for both), I found reviews on Yelp and Reddit, and a news article, stating that a dog had died here due to alleged negligence about a year ago. Out of safety concerns, my partner immediately called to cancel everything. Only then were we fully informed of their real refund policy and told that our $600+ deposit would not be returned, but instead would sit as a "credit" on an account for a facility we would never send our dog to after what I learned. And when we brought up the incident, the business placed the blame entirely on the dog owner. Let me be clear: I am not posting this because of my safety concerns or the alleged incident. I'm posting this because I truly feel we were scammed. They intentionally avoided explaining their refund policy over the phone to secure payment from us. I feel completely taken advantage of. The Acre never clearly disclosed their refund policy when speaking to me and made no effort to ensure I understood it before booking. If you're considering the Acre, please make sure they provide full, upfront transparency around their refund policy before you hand over any money. This entire experience has been an absolute nightmare. And no, my credit card company was not able to dispute the charge.

Our dog was found dead roughly two weeks after escaping from The Acre. This is not a safe place to…read moreleave your pet. Dogs can't tell you what happens when you're not around. We are responsible for speaking on their behalf. I was a customer of The Acre over the course of the month of June 2024. I chose them based on their google reviews, followed their suggestions for onboarding, and ultimately lost our dog due to my decision to place her in their care. My experience with the staff at The Acre has been distressing. They have proven to be more concerned with maintaining their rating on this site than they are with admitting and correcting the wrongs that ended my precious dog's life. Barret and Madelyn (who run The Acre) have not been able to tell me when Wendy went missing or from where on the property. They have placed the blame for this event on an anonymous scapegoat, shirking any responsibility themselves. I believe that every action they've taken to find Wendy has been in their own self-interest, informed especially by the way they are handling deeply justified, relevant, and necessary criticism of their safety protocols. Need I remind you, my dog is dead and they were the last people to see her. If I were them, I would not spend my energy attempting to hide this fact from the public, but working to drastically raise the standard of safety at The Acre. They put on a good show, but that is all it is- a show. It is my strong opinion that The Acre is not a safe place to leave your animal. I wish desperately that I had taken a more critical eye to this place and the people who run it before leaving my dog with them, and I beg you to do the same.

We love them! Our puppy had a great day, they communicated with us half way through the day with…read moreemail and picture AND AT THE END OF THE DAY SHE GOT A REPORT CARD and it seriously was the cutest.

My experience with Becca and Laurie has been nothing short of excellent. They are very clear in…read morecommunication, attention to pups, have structure and safety protocols. I have a very anxious 6 mon old Laggoto Romagnolo and I asked them to help reinforce good manners as my pup and I work with a trainer to get these mastered. Dog Socialization is critical for him. He had a broken leg at 10 weeks old and could not walk or put weight on it for 9 weeks and so his start was a little unconventional in socialization. I know he gets his fair share of play and what puppy doesn't like play? Since I did travel for work a great deal and as Covid subsides, my travel will start to come back. My pup has stayed overnight and I feel super confident as a worried Mom that he is well taken care of during his stay.

Best doggie daycare in South Austin! Nancy is wonderful with my boys and always makes sure everyone…read mores been properly introduced and energy levels are compatible. I've been taking my guys there for over 2 years & I always feel they are in the best possible care! They are tired & happy when I pick them up and eager to go back!!! Highly recommend

Nancy is incredible and we had a wonderful experience with Fossil Ridge. Since we never boarded our…read moredogs before, we were incredibly anxious when we left for our trip but Nancy took amazing care of our dogs (we even got daily pictures!). We honestly cannot recommend this place enough. If you're looking for a quality boarder that will treat your dog as their own, look no further!

We have utilized Pamela's services for the past 3 years. Whether it's a short or extended trip, she…read morevisits our house and takes care of all of our pets - including mice, fish and two dogs! We leave detailed instructions and Pamela follows them to a "T". She brings peace of mind when we are away, knowing she cares for our pets like her own. She takes our pups on walks and will also water our potted plants during hot months or extended trips away. Pamela took time to meet me and our pets before our first out of town trip. She is prompt in replying to my family's request for pet sitting, is readily available and is flexible on her visit schedule. I love that she sends text updates and the occasional pic of my pets. I would 10 out of 10 recommend Pam's Pet Sitting service!

Penni and Jackie LOVE it here! This is more personal care with the comfort of home. They are safe…read moreand cared for like family. We will never settle for less!!