I think people find it hard to let go of things that have been in the family for years but there…read morecomes a time when all those 'things' become a responsibility. Emotionally, you want to keep it all but practically, it doesn't make sense. Andrea was the 3rd estate sales person we contacted and she was the only one who was honest and transparent about the process. Most of us have gone to garage sales and found something we like/want and paid far less than the value. Estate sales are no different and some of the posters need to understand that. You have to leave emotion at the door. What I can tell you is that Andrea didn't try to rip us off as the other two did by misleading how much some heirloom silver could be sold for. She and her team showed up and did the work while remaining flexible to our needs to get other work done at the house. So yes, I highly recommend Andrea if you want to truth about the value of what you have and someone who will take full ownership of the process.

Picture this: the company gives you the address at 6AM and asks you to remain on property if you…read morewant to be in line for the official list that starts at 8AM and sale starts at 9AM. You arrived at the address exactly 30 seconds after it was posted along with other people. The first 5 people were probably 10 seconds apart. You commit 3 hours of waiting outside for a small chance of buying something. The sale starts and owner decides that she would give the 1st person in line the courtesy tour for 3 minutes to show her the location of everything the 1st person is interested in. So because you are 10 seconds later than the 1st person, you are heavily punished. By the time the sale starts, not even the 2nd or 3rd has the chance to buy anything. Awful set-up and unfairly behavior

I order appraisals in my profession at least 3-4 times a month. This was my first time working with…read moreHeather. She communicates promptly, clearly and arrives on time. She was a professional, quick and thorough on site. Her report was delivered early and it is detailed.

Absolutely amazing experience using HLJ Appraisers!! Heather so wonderful to work with, and I will…read morebe recommending her to everyone who is searching to have their home officially valued. After a bad experience with another home appraisal service, and needing to get our home appraised within a short amount of time, I sent out some requests via Yelp. Heather responded within minutes, and was remarkably kind, courteous, professional, and knowledgeable on all relevant matters! She managed to fit in the appraisal within days, and sent the report very shortly following. It was an absolute pleasure to work with Heather/HLJ Appraisers, and I would reach out to her within a heartbeat again! "Thank you Heather!!"

I had a very good experience working with John. He was professional, knowledgeable, responsive, and…read moreeasy to communicate with throughout the process. He took the time to address my concerns and resolve all the issues. I really appreciated his professionalism and would definitely recommend him to anyone looking for a reliable and knowledgeable appraiser.

They didn't reply after I answered their follow-up questions. And things were left at that.read more

I needed appraisals for three homes and contacted this company for help. They got to work right…read moreaway, and within just a few days, I had all three appraisals completed. The customer service was excellent--everyone was professional, friendly, responsive, and a pleasure to work with. Their pricing was also extremely fair, especially for the quality and speed of the service. I truly appreciate how easy they made the entire process. I will definitely work with them again in the future. Thank you so much for the excellent service. Highly recommended!

Fast and quick service and a good price point. We were referred to someone else prior to finding…read more"Bob" and it was far more expensive. This service was hassle free, quick and provided everything we needed for our purposes.

I had a wonderful experience working with Tony. I sold my diamond ring to him, and from start to…read morefinish, he was extremely professional, responsive, and efficient. Tony made the entire process very easy and straightforward. He was honest, transparent, and quick to respond to all of my questions, which made me feel very comfortable throughout the transaction. I really appreciated how professional and trustworthy he was. He also kindly cleaned my current ring for me, and it came back looking beautiful and sparkling like new! I'm very happy with my experience and would definitely recommend Tony to anyone looking to buy, sell, or get help with their jewelry. Great service and a genuinely trustworthy person!

I would highly recommend this location. The entire staff is incredibly friendly, and very helpful…read more I had to drop a couple pieces of jewelry off for repair and they repaired it quickly and efficiently. I picked up the repair jewelry today and it all looked excellent and they actually didn't charge me for one of them. Funny enough I had a break in a different part of the jewelry and brought that in so they can repair and just so happened to stumble upon something they had put out that morning and purchased it right then. Without even asking, they were kind enough to give me a discount, which was honestly a very fair price. If you're looking for a family own location with nice jewelry, nice attitudes, and fair prices look no further.

I am very thankful for Tim and his help!! I was just overwhelmed with all these different items…read morethat were passed down from my grandparents. I didn't know what to keep and what to let go of. Of course, the cost isn't the primary decision maker in what we keep, but it gives us a little more information as we decide what to hand down to our kids. For a very reasonable price, Tim reviewed my items and gave me his feedback. It was fast, helpful, and an overall great experience!!! I just love that he was able to help the every-day antique holder. I really thought any antique expert would only have professional antique dealer prices. Thanks Tim for meeting my needs and offering a good solution for me!

Tried to set up an appraisal with them, but they stopped responding for some reason. Was polite and…read moresent pics but no reply. If the item is out of their knowledge base, its okay for them to say so. Or they can refer me to someone who does have expertise.

First off these people are amazing. They handle all of their estate sales with utmost…read moreprofessionalism and empathy for the client they are serving. Love that they come with expensive generations of experience regarding antiques in art and collectibles, which incredibly helps. I would highly recommend them. They are absolutely amazing. Thank you John and Reyna!!!

I was going to go to their sale in Yucaipa to see how they do things because a friend of the family…read morehas a need for this type of HUGE antique estate sale. So I emailed asking how they will let people in for the sale as everybody does things differently and we are coming from a long distance. No response! Then I read on sale day where they changed their description to give instructions on how they will handle this sale. They updated their description after I read their description and several days ago?? It would have been nice to at least get a response to my email stating for me to please re-read the description as it will explain. That's what you do when you are in business...respond to your customers! Needless to say for their failed courtesy & professionalism I will not be recommending them!

I was refereed Jennifer through a friend of mine, Jennifer assisted me with an appraisal of the…read moreestate of my parents' home in Westminster. She is extremely knowledgeable, thorough and helpful, asked us all appropriate questions. She also answered all questions to the matters that we were not particularly familiar with. She really did an amazing job by providing an accurate and detailed report in a timely manner. I had her use photos from the MLS. The fee was reasonable for the quality of work she had provided. It was all done within a week. I would strongly recommend her to anyone for such professional service!

I inherited a piece of property and needed it appraised for the legal process. Jennifer promptly…read moreset up an appointment, evaluated the property, and emailed me the report very quickly and professionally. She helped me get what I needed done during a difficult and challenging time. Thanks Jennifer.

Mike and Sam are amazing! They took exceptional care with each piece of my late mother's and…read moremother-in-law's heirloom jewelry, carefully explaining every item along the way. I learned the approximate age of several pieces, what each appraisal included, and received a clear cost estimate upfront, so there were no surprises at the end. They worked seamlessly as a team, and my completed appraisal was finished much sooner than I expected. The professionalism, attention to detail, and level of care they demonstrated were unlike anything I've experienced with a jewelry appraisal before. I highly recommend Mike Cortez and his staff. This is an exceptionally well-run business that operates with the highest level of excellence. I've already referred family members and will continue to recommend them to others. They are truly a class act.

World Gemological Services are a well established company who has provided fantastic, accurate ,…read morereliable insurance and appraisal services regarding all my timepieces and Jewelry! I encourage anyone seeking related services, give them a call first!

Julie was fantastic in helping us appraise a family ring…read more She clearly knew what she was talking about and provided a detailed, easy-to-understand explanation throughout the process. Julie was professional, easy to work with, and an excellent communicator. Highly recommend!

You will not do better than working with Julie Kerlin!…read more I inherited a collection of jewelry from my aunt almost 10 years ago, and they were just sitting in a box in the back of my closet. Since I knew I would never use most of them, I looked for someone to appraise and sell them, but had no idea how to go about it or any real interest in doing so. Yet knew I needed to get it done. Looked around websites after learning how to choose one, then found Julie Kerlin. Excellent reviews about work and my wanting to get it done directed me to Julie right off. Everyone, am I ever so glad I did! Julie came shortly after I contacted her to my home (luckily she isn't to far away although SoCal traffic is not to mess with). What followed was truly amazing. She carefully assessed and appraised each piece, including telling me couple pieces were not real gold and the real condition of some pieces. Afterward, she sent me the full report including technical stuff and photos and connected the collection to three different sellers, each serving a specific service I needed so I would have all the information to make a good decision. She was honest, direct, and excellent communicator, not to mention super knowledgeable and professional. Everything I needed to get confidently the best results. Because I was away for an extended time, Julie even worked with my friend to transfer the jewelry into her hands. When the time came, she handled the sale and my payment seamlessly, including making an ACH transfer instead of using a check. AND, her charges for services is more than fair. There was a glitch with the buyer and she sorted it quickly and equivocally. Try Julie Kerlin; you WILL appreciate her! I do....