Mike and Sam are amazing! They took exceptional care with each piece of my late mother's and mother-in-law's heirloom jewelry, carefully explaining every item along the way. I learned the approximate age of several pieces, what each appraisal included, and received a clear cost estimate upfront, so there were no surprises at the end. They worked seamlessly as a team, and my completed appraisal was finished much sooner than I expected. The professionalism, attention to detail, and level of care they demonstrated were unlike anything I've experienced with a jewelry appraisal before. I highly recommend Mike Cortez and his staff. This is an exceptionally well-run business that operates with the highest level of excellence. I've already referred family members and will continue to recommend them to others. They are truly a class act. read more

World Gemological Services are a well established company who has provided fantastic, accurate , reliable insurance and appraisal services regarding all my timepieces and Jewelry! I encourage anyone seeking related services, give them a call first! read more

Great experience, very knowledgeable and helpful! Grateful I found this gemologist who took his time to educate and share about each piece appraised. Thank you Mr. Cortez for the attention and professionalism displayed. Would definitely recommend and return! read more

Scheduled an appointment to have my watch appraised for my insurance company. They were extremely professional and helpful and I'll definitely go back. They're very knowledgeable on Rolex watches. Compared to what other watch appraisers are charging, the value was very good!! read more

Our appointment began on time with Ms. Chau Ngo. We appreciated her extensive knowledge of my watch and my wife's ring. She was very personable and answered all our questions. Highly recommended. read more

I went for appraisal for my Rolex watch mis chau very professional thanks for your time and your nice work

Came to get my Rolex appraised before a sale. The girl appraising was very young and seemed inexperienced. She looked at my watch under a microscope for a bit and said she couldn't find a crown engraved in the crystal. She also said the serial was supposed to line up with the minute hand (on the rehaut). She ended with "there are some really good fakes out there". Right after leaving I went to Jewelers on Time, right across the street. Kenny and Victor have been in business for 25+ years. They actually opened up the watch to check the movement, unlike World Gemological Services. They also immediately found the laser engraved crown on the crystal. And said that the r o l e x on the rehaut should line up with the minute hands but the serial number SHOULD BE between the minute hands. The girl had NO CLUE what she was talking about when it comes to Rolex or watches at all. I would strongly recommend going to any of the many other appraisers in the area. read more

Upon my first phone call for a quote on my appraisal, the woman who answered the phone was so sweet and helpful. Customer service was already on point! When my fiance and I were at our appointment we were greeted and then appraised with Chau. She was so sweet, smart, and professional. She made us feel comfortable and answered all of the questions we had! We really appreciate you Chau! And this business! Thank you so much! We will be recommending this business to our friends and family and be coming back when its time for more pieces to be appraised! read more

Chau was so helpful and knowledgeable about a rolex watch we took in and explained everything she was doing. Recommended 100%

I came to the World Gemological Services after a referral from an official Rolex store. I met the staff members there who were very friendly, especially the owner Mike Cortez. I like how they did not rush us into paying for their services. Instead, they listened to my story, recommended the optimal solutions, and would only charge if you decided to proceed with the report of your items. Before going to their office, I was ready to pay for any services to get my problem figured out, but they ended up giving me a free consultation and helped me resolve my problem that day. I highly recommend this place to anyone who needs appraisal services for your luxury items. You will feel the enthusiasm of every staff member like in my own experience. If you have any questions, give them a call right away, they will be happy to answer them. Anh D. read more

I needed an appraisal for my homeowner's insurance. I was seen quickly and the appraisal process seemed very thorough.

Great place to get appraisals and very professional. Chau and the other colleagues were very kind and helpful. I would recommend this company to anyone looking for an accurate and honest appraisal. read more

My appraisal experience with World Gemological was nothing but great. Chau was professional, timely and very knowledgeable. I highly recommend them. They also sell jewelry, and even tough I didn't have time to "shop", what I saw was beautiful. The only downside is that parking is a bit cumbersome! read more

I had a diamond ring appraised at World Gemological Services and I was very please with all aspects of my experience. Pleasant, professional, efficient and service!! Would highly recommend them! read more

From start to finish, our experience with World Gemological was nothing short of wonderful -- in large part thanks to Chau Ngo. We booked an appointment to check a watch's authenticity and get an appraisal. The staff was incredibly friendly and very knowledgeable about watches. The appraisal felt very thorough and transparent (as it was done in front of us). Chau walked us through every step and was very patient to answer any questions or pacify our concerns. We walked away feeling confident and at ease. We would 100% recommend this establishment, Chau, and the entire staff (in fact, it was actually a staff member from Rolex who recommended World Gemological to us in the first place). No need to hesitate, they're definitely worth the drive. read more

Recently had Rolex appraised at the Rolex store in Laguna Beach, CA. I asked who they recommended for jewelry appraisals. Their immediate reply was World Gemological Services in Newport Beach. I called and made an appointment. I met with Lizette. She was very knowledgeable, experienced and professional. She appraised my wife's diamond rings. The documentation was complete and professional. I was very happy with the valuations that will be used for insurance purposes. I highly recommend World Gemological Services. read more

After recently having my Rolex serviced through Tourneau Bucherer I received my valuable personal property insurance notice. I contacted my Rolex representative for a referral to a reputable appraisal service. Without hesitation he recommended World Gemological Services. I called and left a message hoping to make an appointment and I received a response within within a day. Astonishingly I received an appointment later that same afternoon. I'm not certain that everyone will be as lucky with that as I was, but it was indicative of the service I received. I met with Chau Ngo, GIA G.G. and the appraisal began. Honestly, I was expecting that I would have to leave the watch and in a week, or so the appraisal would be completed. So I was really surprised that she began the process immediately and it completed within the hour. This was a great experience. I wish everything worked like this. Chau was very professional, knowledgeable and communicated the process excellently as we went along. Toward the end of the process we were joined by Chau's supervisor, Sam and she was able to add some historical context to the origin of my particular watch. Really, it was a great experience and I can't thank Chau enough. read more

I recently took in three bracelets that my mom received while living in Bolivia approximately 60 years ago. I was getting one appraised. I met with Chau. She was very personable and professional. She researched my items and found their authenticity from Peru. It took about a week to get her report. I was very pleased at what she uncovered. I would definitely trust them to appraise any of my jewelry in the future. read more

Brought in an engagement ring to be appraised everything was handled expertly & all my questions were answered. I got an education on my ring and how the diamond industry works.- the reports are emailed and or mailed to you. It was intresting expeperience. Will definitely recommend To anyone needing an appraisal read more

World Gemological Services - Appraisal Services Near Me - Newport Beach, California

I had a wonderful experience scheduling an appointment and changing it on them last minute. They still were able to accomplish me. And Lez was really knowledgeable and pleasant. Would definitely return! read more

SO glad I came in today. Lizette was so helpful, kind and made the appraisal feel effortless and comfortable. She got me the best appraisal, in a quick turn around and answered my 101 questions about diamonds/appraisals/ect. I wouldn't trust anyone else with my diamonds or my appraisals! read more

How a company receives your phone call can say a thousand things about them in such a short time. It can make or break a business relationship. When I first called World Gemological Services the representative was pleasant, courteous and up beat just enough. I felt confident that I was making the right decision to give my business to World Gemological Services. Please note that they only receive clients by appointments so make sure you call ahead of time and schedule one. I had to wait a week but it was well worth it. My husband and I met with Samantha. She gave us a warm welcome immediately and invited us in. Samantha treated us with kind respect and was so nice to guide us to make the right decisions. She undoubtedly has the client's best interest and with her expertise you will do well to listen to her suggestions. She carries herself professionally yet has a delightfully happy demeanor. We recieved the appraisal reports through e-mail, as we requested, and they were phenomenal. I love how detailed the report was and the photos taken were clear and professional. The work was exceptional and we will definitely be taking our business to World Gemological services. read more

Mike Cortez and Emily Shieh amazes me with their care, attention, and customer service. I was able to get a same day appointment and results on my appraisal were delivered very quickly (next day). I'd recommend WGS for those looking for great customer service and professionalism when needing fine jewelry appraisals! read more

World Gemological Services - Appraisal Services Near Me - Newport Beach, California

World Gemological Services in Newport Beach is terrific! Emily was the gemologist that appraised my diamond wedding ring for insurance purposes. Emily was efficient, friendly and knowledgeable about all forms of jewelry and it was so interesting to watch the appraisal process! The actual appraisal arrived in my email a couple of days later and was spot on to the "guesstimate" that the jeweler had told my husband when he purchased the ring. Emily is the Best! Call and make an appointment with her for all your jewelry appraisal ends! read more

I made an appointment through Yelp and was able to quickly get in and get an appraisal. Mike was kind, helpful and gave me interesting information on my jewelry and the jewelry market. read more

If you're looking to have your jewelry appraised, look no further! This was a yelp find which I'm SO glad I found! I was in contact with them via email and phone; both of which they're very flexible and open for appointments. Their thoroughness is very much appreciated. Being that they're not a jewelry shop, they're not making money off of how much your piece is worth, therefore you're getting an all encompassing & honest appraisal. The appraisal is emailed over shortly after the appointment- which I appreciate Todd doing additional research to ensure the proper appraisal amount. Within the appraisal it gives a very thorough breakdown of the piece, photos and appraisal amount. This all makes it incredibly easy to provide for insurance. Most of all, this is a very private place! You and your jewelry will be treated with the utmost respect and diligence. Thanks guys! read more

Great service, friendly, and knowledgeable. They were able to accommodate me same day for my appointment and I received my appraisal back within 1 hour. Thank you! read more

I have never used a service as this but found they are the best in the area knowledge skills service just as I expected Thank you Alpha read more

I needed to get my engagement ring appraised for insurance purposes and sent an e-mail late Friday night on the off chance I could be squeezed in the next morning. I got a call as soon as they were open and Todd was available to meet with us that morning. Excellent response time! I wasn't expecting it. Todd was fantastic! He is extraordinarily professional, knowledgeable and very thorough with his work. He takes the time to explain his process and answered all of the questions we had. You can tell he is very committed to his work and is great at what he does. We appreciated the time he took with us. It was an easy process and I'll be bringing all my jewelry here. read more

I was disappointed in the professionalism of the gentleman that did my appraisal. My appraisal came back less than the previous appraisal done 4 1/2 years ago. I questioned it as I had a right to do so. His explanation was he did his research prior to doing the appraisal and that he felt that it was correct. His assumption was that the previous company possibly could have been incorrect. I took it back to where I bought it. I spoke to a associate that was very professional and explained why it could have been less. This helped me understand the difference. I'm disappointed that I wasn't explained this when I called and spoke to the gentleman that did my appraisal. I will not have this company do another appraisal for me. Not because of the appraisal being less than the previous one but because of the way he explained it and that did not give me a justified clarification. read more

I was able to get in for an appraisal on the same day I called. Todd was professional and knowledgeable. I needed to have some of my late mother's jewelry looked at to determine whether or not they were authentic stones, as well as two of my mother's rings appraised. Todd was very conscientious about explaining the process and the cost of the service up front. He was able to give me some wonderful history on the stones on one of the rings which is very old. I would absolutely recommend World Gemological Services to anyone who needs jewelry appraised. read more

I needed a last minute appointment to get my wedding band appraised before I left for my honeymoon and Liz squeezed me in between appointments. She was so kind and worked quickly. Thank you, Liz! read more

World Gemological Services is the best jewelry appraisal place in Orange County. It has proper instruments to identify and certify all the gemstones. Lizete was the gemologist who did my recent appraisal. She took her time to thoroughly exam each piece to authenticate it and carefully measured to come up with the best estimate. Her outstanding knowledge in gemstones reassure me that I found a right place to do appraisal moving forward. What I like the most at World Gemoligical Services is the staffs are friendly and make me feel at home. read more

Today I went and got my new ring appraised for my insurance company. They were extremely pleasant to deal with, very efficient and I did receive the appraisal in the same day. read more

After many visits to World Gemological Services my husband & I continue to be impressed with their expertise and top notch customer service. We've had a handful of high-end watches appraised as well as quite a bit of fine jewelry. Overall we couldn't be happier with our multiple experiences. Ask for Samantha-she is a gem....pun intended. :) read more

Great experience, very friendly, had lots of knowledge regarding our diamonds. Educated my wife and I on how they grade their diamonds. Thank you for all your help. Will use them in the future. read more

World Gemological Services - Appraisal Services Near Me - Newport Beach, California

I came in for a ring appraisal for an engagement ring that I had bought online. Todd was pleasant and professional. Fun and engaging, he gave me a quick education about diamonds, appraised the ring, and had me going on my way in no time. The receipts and appraisal came by email that same day. Excellent work! And very reasonable! read more

I came in for an engagement ring appraisal for insurance purposes. I submitted an enquiry online and received a call literally maybe 2 mins later - such a quick response time! I booked an appointment, went in and Emily appraised my ring. It was super quick, only about 20 mins - I went in on a Friday, and then I was sent a copy of my appraisal by Monday. Emily was professional and kind! Highly recommend :) read more

My appraiser was Todd Bradshaw. I was in need of an updated appraisal for my fiancee's engagement ring for insurance purposes. Recommended by the jewelry shop I purchased my ring from as well as the good reviews on Yelp lead me here. Price was reasonably, the service was really excellent, and the appraisal came back very fast. Exactly what I needed. read more

I needed to get my Rolex "Hulk" appraised for insurance purposes and World Gemological Services returned my request for contact within an hour! I worked with Todd Bradshaw and was very impressed with his knowledge of both watches and gemstones. He is very polite and professional and I will be coming back to get additional appraisals in the future! read more