Amazing. For the Yucaipa sale, they explained everything. I have never seen an estate sale so professionally done. They explained everything in description even made a map for us customers. I'm a frequent estate sale buyer and this has been the best one yet. They even offered us water. The prices were fair. The house looked like a museum we were in awe how everything looked. It was an antique store. The checkout line was fast. On my experience everything was perfect. I'm heading over right now for the second day. read more

THIS IS A WARNING! DO NOT trust these people!! My mom hired them to do an estate sale for my grandparents' home, but they went above and beyond to take and sell things that they were not given permission to take or sell. They even went as far as to convince my mother to rent the property to them. Do not allow them to rent from you or your family. They altered the house without permission from my mom costing us a lot of money to fix. They have made me feel unsafe in my own house, going as far to harass a worker I hired. In the video, you can see Genevieve TRESPASSING to grab a package that she mistakenly sent to our house despite not living there for 10 months. She did not even wait for me to open my front door before coming in through the side gate. Extremely entitled people and their unprofessional behavior in the estate sale and everything that followed is why I would not hire them. read more

I was going to go to their sale in Yucaipa to see how they do things because a friend of the family has a need for this type of HUGE antique estate sale. So I emailed asking how they will let people in for the sale as everybody does things differently and we are coming from a long distance. No response! Then I read on sale day where they changed their description to give instructions on how they will handle this sale. They updated their description after I read their description and several days ago?? It would have been nice to at least get a response to my email stating for me to please re-read the description as it will explain. That's what you do when you are in business...respond to your customers! Needless to say for their failed courtesy & professionalism I will not be recommending them! read more

First off these people are amazing. They handle all of their estate sales with utmost professionalism and empathy for the client they are serving. Love that they come with expensive generations of experience regarding antiques in art and collectibles, which incredibly helps. I would highly recommend them. They are absolutely amazing. Thank you John and Reyna!!! read more

WOW! Had a wonderful time today at this estate sale. Amazing crew running an extraordinary estate! Great prices! 99% off everything had a price tag! They took time and care setting up this estate sale! Can't wait to attend their next sale. Very friendly and helpful team! Thank you! read more

JOHNEVIEVE - Truck load of treasures! - Appraisal Services Near Me

Oh how we love our little community so much But Genevieve and Johnny are the best! Always giving, and overall are just great people!! They host amazing estate sales! We've been shopping with them for almost a decade now! Can't wait for the next one and... a HUGE thank you for our RUG! Absolutely gorgeous! read more

Always fun stuff here I try not to miss one. Fair prices and they will always make me a great deal on a haul. Oh I also like the family vibe I think they are all related read more

This is a great company in every way. I'm a frequent estate sale shopper; I've been to sales from every company in Orange County and their sales are the very best. The homes they stage are beautiful, the prices are always so fair and the employees couldn't be nicer or more friendly. Some of my greatest treasures have come from Johnevieve's sales. Thank you for all the fun and satisfying shopping experiences over the years! read more

There was a mishap with the waitlist and I was turned away, even though I had a number. John reached out to me and resolved the issue. Thank you for a great customer service. I will definitely be back at your estate sales. read more

Frequent estate sale customer! This company always has the best estate sales with the coolest stuff. I always look forward to their next sale. Scored the coolest sofa ever at this last one, and Genevieve went out of her way to schedule a convenient pick up time since I didn't have a truck handy that day. Communication for pickup was great with prompt replies, and I'm sooooo happy with my purchase. Thank you again!! read more

The owner, she is rude. The other personnel are nice. Also the prices are high and overpriced. I will never go to her estate sales again.

John and Genevieve at Johneveive were fantastic to work with! They are professional, knowledgeable, and genuinely care about their clients. They made the estate sale process smooth and stress-free while treating our family's belongings with respect and care. Their communication, organization, and attention to detail were outstanding. I highly recommend Johneveive to anyone looking for a trustworthy and compassionate estate sale team. Thank you both for all your hard work! read more

These guys are great. They are always organized and helpful. John is super knowledgeable and is always open to making a deal. Pricing seems fair. Genevieve is kind & is also very helpful - albeit she is also usually very busy. Their sales are pretty epic and every one I've been to has had cool stuff & always worth the drive. I look forward to the next one! read more

John and Genevieve did such a wonderful job on our families estate sale! They were very helpful, sensitive and supportive. We were Amazed at how wonderfully they set up and displayed the items for the sale. It looked beautifulEveryone was so kind and nice. They even recommended someone to clear after the sale , so we were "Real Estate ready." Thankful for their help and knowledgeable expertise. We were very pleased with the estate sale. read more

JOHNEVIEVE - Some of the treasures - Appraisal Services Near Me

I was an estate sale customer. I overheard others saying how overpriced everything was and I wish I had listened and walked out because the woman running the sale, Genevieve, ended up being very mean. I asked a question and she was combative straight away. As I was leaving I inquired about a receipt and she ignored me on purpose. I wouldn't be bothered by overpaying if people are nice but unfortunately it was a bad experience and I wouldn't go again or recommend. read more

i've been in the reselling business and attending estate sales for close to 50 years & have seen it all so i wasn't that surprised when the wife of the owner of this Co was so unprofessional & condescending to me while i was attempting to make an appointment for a sale that JOHNEVIEVE were hosting , it was so horrendous how she spoke to me , that i promised myself that i'd never attend any of there estate sales no matter how great it sounded . It turns out that i've met endless other folks in the business since then that all have sadly had horrendous encounters with this company !! there reputation most definitely precedes them with the endless stories i've heard i'm glad ive stayed away ? they have also stolen from many of there clients and business associates & i wouldn't trust them , scroll down to the bottom to the reviews that are not recommended , you've been warned !! read more

Jonny and his team were top-notch professionals, very friendly and worked diligently to get all my items in a presentable condition for my estate sale. The sale went great and I could not have been happier with the service and treatment I received from this company. read more

I talked to John before and during the sale, cool guy. He said if you grab a big stash, he'll work with you on prices. Most things were priced, except clothing, so I grabbed what I *thought* I wanted and headed to the checkout table. He was too busy with customers to give me prices, so I headed to the checkout table where his wife was. What a mistake! She started spouting out prices on things, some acceptable, some unreasonable. She was asking $20 for a no-name stained dress that had a big tear in it. I'm not talking like a tear on a seam that can be easily repaired, like a big noticeable tear in the middle of the dress that you wouldn't be able to repair without a big eye sore - not to mention the stain that may or may not come out. So, again, I said pass. I think I passed on a total of 6 items after spending $200 and a 4 hour round trip drive. When I went to pay, she rudely and loudly said 'You should find some other estate sale to go to; this isn't the place for you!' I was literally shocked. I just gave you money, and you insulted me. IT COSTS $0 TO BE KIND. I've seen all the negative feedback here being about her, and her book-length responses defending herself. I really hope they can find a pleasant 'face of the company' that gets them some good reviews, because she's certainly not it. read more

John and Genevieve are the best! They went above and beyond for the estate sale at my mom's house in Garden Grove - even breaking their rules to help me out. Without them, my mom's entire household might have gone to the landfill, which is so sad an unnecessary. I don't live locally, but I saw pictures of the staging, and it was fantastic. They did a really nice job. Thank you J&G! read more

John, Genevieve, and the whole family make shopping at their estate sales so fun that I had to drop a review. It's past time. ... They are always VERY sensitive to the needs of their clients - helping families get the most for their loved one's precious collectibles. ... Next comes us - the buyers. Always providing great videos and pics ahead of time, setting up the homes to market the items beautifully and thoughtfully, and providing the best prices they can to hopefully make everyone happy. Not an easy task. ... They've always been very knowledgeable about the items they're selling and I feel very fair as well on prices. Donuts and coffee to greet everyone is a plus. And the way they handle their list to allow early arrivers to get in quickly is much more professional than many estate sales I've been to. ... I always enter with a smile and leave with a smile. Because I try to remember that they're doing the best they can to help what's usually a family in grief or distress. So I give them props for doing a terrific job. read more

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I want to express my sincere thanks to John, Genevieve and the entire team as they did an awesome job from start to finish. John was attentive and quick to respond to any questions that I had and followed through 100% on what he committed too. He was a true professional and his team seemed to love what they were doing each day. They treated my mothers belonging and presented them so well. The Instagram page of the sale was terrific and we could not been any happier. Do yourself a favor and hire Johnevieve for any of your Estate sale needs, they were amazing. read more

As a frequent shopper of estate sales and repeat customer of JOHNEVIEVES... I highly reccomend attending their sales! -Great Staff: kind, helpful and professional. Genevieve and John are the nicest people who go above and beyond for their customers and clients and the rest of the staff is extremely accomadating! -Fair Pricing: competitive pricing and usually sales are held on later days. -Wonderful Atmosphere: welcoming and organized. -Good Policies: fair, considerate and innovative. The only estate sale company I know of, who puts you on the list by text request. Which is so genius and courteous to both the neighbors and shoppers! You don't have to drive far distances to get on a list the day before, or show up the day of at inconvinent hours loitering on the lawn for hours waiting for the sale to start. Instead you text to get on a list, show up at the time of sale, get lined up and shop away! Such a modern, pleasant and civilized way to shop estate sales! Hope this review helps others to attend their sales as there are always treasures to be found, the best shopping experience and the sweetest staff to help assist you! read more

We used the services of Johnevieve April 29-May 1-2021 to sell my recently deceased father in law's estate items. I cannot say enough about John and Genevieve. They are the nicest most professional people to work with! Their staff is equally as great! It is never easy to have to clear out a house that is full of memories but John and Genevieve did it in such as way that my husband was not be too stressed out about the whole thing. If you've ever been through this you know what I'm talking about. If you haven't and need an estate company I cannot recommend Johnevieve enough. They are a class act! read more

Updated review with response to company: seems you upset 2 people that day as we were outside looking at Christmas items. Nutcracker display should remind you of who we are as that is the item that fell and I was never looking at plates nor did we speak that day. Also I never grab my husbands hand and demand to leave places. But great job trying to demean the customer even more in your response. I know you have great prices as i said earlier we have many things from you.. it is your customer service that is an issue in the review. Have a blessed day Genevieve!! read more

Definitely a class act. I would recommend them for any and all estate sales as well as moving and installation of your personal collection and/or antique pieces. Nothing but integrity and good business practices. read more

I reached out over email to the address on their website and Genevieve responded before the next business day. We then connected over text and she offered a very helpful answer to my quick question about a single item. It was a great interaction and I'll definitely look to JOHNEVIEVE for any future appraisal needs. read more

Let me add that I NEVER GOT KICKED OUT OF THIS SALE (or any sale EVER) due to that fact that did I most of my dealings with John (extremely nice guy). I know how to keep my composure unlike the mad woman yelling and belittling her customers right out of the sale. Secondly, I spent over $700 on items which included the only 5 pieces of Jay Strongwater. I initially went to this sale because of posted pictures clearly showing a case of Strongwater pieces. I was there at the beginning of the sale but all I found were trash bags full of empty Jay Strongwater boxes. What Genevieve did with the Jay Strongwater pieces, is anyone's guess. These items would be estimated in hundred thousands of dollars. The owners of this lovely estate were a gay couple who were collectors of fine treasures. Please do not use this company which does not " care about their clients ". Although this gay couple may not have had next of kin to speak up for them, being gay myself, they are my extended family and I will ‍.With hundreds of big Jay Strongwater pieces, it was the equivalent of a lady's jewelry box of her finest diamond jewelry gone missing. Furthermore, posting pictures of the gentleman's underwear was disrespectful and I didn't find amusing. The woman , Genevieve, is a liar and dishonest. I dare to say she's slightly homophobic. I was accompanied by two friends and we were all treated badly for no apparent reason. Anyone that went to that sale, will remember opening trash bags full of empty boxes. I did keep my receipts FYI! Genevieve, "no name calling", but Karma will always get you! How dare you try to tarnish a rainbow! Genevieve IF YOU KEEP PUSHING ME I WILL ALERT THE LGTB MEDIA so they can further investigate! I'm a collector and I go to hundreds of sales. For my gay family, if you're reading this and need referrals for an estate sale company, let me recommend the best in the business and gay friendly: A Better Solution - Michelle, owner ( ***NOT DOWNSIZING SOLUTIONS = horrible) Instant Help Services- Rudy Ohrt, owner A Vintage Walk- Sonia, owner Estate sales by Alexander- Steven Alexander, owner LGBT KEEP SHINING BRIGHT, DON'T LET ANYONE BRING YOU DOWN ! read more

JOHNEVIEVE - Clearly I wasn't haggling as the woman was quick to lie about - Appraisal Services Near Me

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John and Genevieve were extraordinarily sweet. They came to evaluate the contents of the house and were right on time. The set-up for the estate sale looked great. There were appointments where they were late and emails/text messages that received no response or additional follow-up to get feedback (these don't include the time during their family emergency). The address for the estate sale was incorrect on their website. Inventory sold and paperwork was very generalized and incorrect information was initially provided as to where the remaining goods were donated. The check from the sold goods, bounced. They did deliver a cashier's check. I would not recommend this company. read more

Used for an estate sale at my Grandparents home of over 70 years. Sure wish I had taken pictures of prices. They sold items which were not listed on the final sale sheets. Have still refused to give me the agreed upon portion for a large item, after numerous attempts. I asked for copies of sales slips, they refused to provide. They left the house a mess, didn't lock up or close any windows on the last day of the sale. I would recommend for any one looking to use them to sit at the table and watch the prices things are being sold for. You have a right to know. read more

Great Estate Sales! Always packed with treasures, very well run, friendly people. They have been doing this for a long time. I found some great vintage fabrics, clothes and stamp books! read more

JOHNEVIEVE - 20s purse! - Appraisal Services Near Me

Absolutely fantastic. They were very responsive and their rates were more than fair. The service was fast, friendly and professionally done. I will definitely use them again and refer them to anyone I know. Thann you for your quality work!! :) read more

We go to estate sales all over Southern California and Johnevieve's are always the most organized, fairly priced, and easy going. Even when there are a lot of people eager to get in, their lines move quickly and the sales never feel crazy. Just fun. Can't recommend enough. They are truly the best at what they do! read more

The great thing about telling the truth is that you never have to remember anything. So here is a story, that happened to me, Wednesday this week, and again today, Friday, that's true. Yet, the woman with the rotten people skills always wants to explain how estate sales vs garage sales work as some excuse for her rude treatment of people and her unprofessional behavior. JOHNEVIEVE: The worst estate sale experience ever. Unprofessional. Rude. Extremely poor people skills. Nasty/unkind attitude. Went to the current June 25-27, 2020 estate sale at 1470 N. Blake, Orange, CA 92867. The woman running the show either hates men or hasn't yet figured out that people with money in their pocket are their bread and butter. Maybe there's a reason this estate sale company, who also masquerades as an art installation and delivery expert has no links to social media presence on their website whatsoever because if they treat me this way they treat many people this way and you will read many reviews like this. What did I do wrong? My first mistake was going to the estate sale a day early. I didn't know I was off a day. I was in the garage (the whole house was open with unidentified people walking around (I thought we're customers like me). I was talking to them, asking questions, getting a lot of "I don't knows" (no one identified themselves as estate sale company staff, asked me to leave, or kindly said the sale starts tomorrow) when this horrid woman comes out and rudely screeches, "please leave. Now!" in a low guttural yet fingernails across the blackboard tone. I looked at her as if to ask, "what?!" seeking understanding only to make eye contact with a face of untamed anger. "Trying to ask what was up I was greeted with the third grating demand to depart the premises, yet I did get in the fact I thought the estate sale was today to which I was told I was the only idiot to misread the dates on estate sales . net. I said I wasn't an idiot, trying to turn this negative situation around I humorously rebutted that I was not yet an idiot: I was a half-wit trying to get promoted to full idiot. She said she liked this and was going to use it again, yet, she completely failed at establishing rapport with her potential end user. Me. I returned to the sale today, and low and behold, rather than chalking my first experience up to a bad day was again greeted by the same acrid woman and her caustic, toxic personality who insisted on telling me the differences between estate sales and garage sales. (Yes, her prices were on the ridiculously high side). I found two items I wanted but in a fit of fury at the payment table took them from my hands and again told me to leave refusing to engage in any sort of pleasantry of convivial discourse. I've met a lot of people in my day. A retired strategic management consultant to Chairmen and Board Members as well as Senior C-Suite and key line management executives at the world's most knowledgeable and demanding companies I spend more money every year on collectibles than this woman's company makes. I've worked with more people in one year than this woman has known in a lifetime and she has a long way to go before gaining proficiency in any face-to-face activity with the public. She obviously doesn't know how to have, or maintain, a great attitude. And she doesn't know where she is or where she is going which always answers the question why am I doing this. It's apparent she dislikes what she is doing. She's in the wrong line of work and my advice is two fold. Be nice to people if you want to get the most money from them, and, she's in the wrong lien of work-dismissing people with the back of her hand as she couldn't care less turns away-her staff standing there with their opps she did it again look on their faces. And this was just my first experience. Gotta go back to increase my sample size. After all, you never get a second chance to make a first impression, right?! read more

I highly recommend John to anyone that needs something moved or put together out of a box. He's quick, efficient and very professional. I got a pallet fully loaded with equipment and furniture and he came to help me within the hour that I called him which was very impressive to me. Thanks to John & his lovely wife I can open the doors to my business on time. read more

Great sale in Burbank last week. Fair prices for the reseller and collector... Will be watching for more sales... Lots of estate sale companies out there and I have learned who to avoid... Not this one... Five Stars in every way read more

I am so thankful to John and Genevieve for all the help they gave me. They helped me evaluate and sort jewelry and provided contacts I never would have been able to get. They are very nice, honest and fair. I loved working with them. read more

Ok experience at the last sale, and they had coffee which was a nice touch. However their prices are slightly higher than other estate sale companies. Even on the last few hours of the sale the woman would not budge or bundle certain tems. I left them there because the price was close to what I could get those items new for on Amazon. At that point, when the sale is right about to end, there is no point in them not negotiating because nobody else will buy those items at that point and that just means lost sales and less revenue for the clients they are servicing. read more

Would NOT recommend. We hired them to handle our estate sale and it was beyond disappointing. It was originally scheduled for the 2nd to last weekend in October, and then they unexpectedly changed it to the last weekend of the month. We had to be out of the apartment by the 31st and they promised we would. They began the sale on a Thursday, which they said would only be to private clients. It began Thur. at 1:00 p.m. That turned out to be a "public" sale and they posted it last minute. So Friday would be the second day - where they lower everything to 50%!!! That was so unfair because the first day was from only 1-5, not a full day and not very well publicized and they said they would only do one more day, Friday. We were originally told it would run Fri and Sat. After we pushed them to do it for one more day, they opened it again on Saturday from 9-12. They lowered things so much we might as well have had a garage sale. We did have a lot of high quality items - and many antique and vintage pieces. It also came to our attention that they were holding one or two OTHER estate sales the same weekend. The worst part was that according to our verbal agreement, and contract, they were supposed to take care of taking everything away. They neglected to tell us that would cost us over $800!!! Yes $800, which ate into a huge chunk of our profit. Had we known this, we could have thrown out and/or taken away the unsold items ourselves and saved hundreds of dollars! They also promised to have it all out by the 31st (which was a Sunday), but they were too busy to come on Sunday so they came on Monday, which cost me a day of rent. We also found them flaky at times, and had to call or text multiple times to get a response. It took weeks to finally get our payment. They sent the check on Thanksgiving weekend when the sale ended 10/30. The first check they sent didn't have our correct address for some reason so it took 2 weeks to get to us. While we thought it was lost, they did send a replacement. They should have sent it FedEx, not regular snail mail. Overall it was a very unpleasant experience. read more

Our father recently passed away and my brother, sister and I had no other choice but to sell his beautiful home and even more beautiful furnishings. Dad was an artist and had exceptional taste in all endeavors of his life. In steps John and Genevieve and we can't say enough about them and their team. From the beginning and all the way through to the end, they treated our childhood home and furnishings with grace, integrity, professionalism and endearing respect. They went above and beyond in keeping our dad's legacy at the forefront from staging everything to the 3-day sale. We can't say enough wonderful things about John and Genevieve. Our deepest thanks to a class act! read more

John and Genevieve are two of the kindest people I have ever met while out hunting for treasures. Not only do they treat their customers with the utmost respect they take care of the home owners like their own family. These are very difficult times for loved ones to let go of their lifelong possessions and they take them by the hand with dignity. I will always make time to visit their sales! read more