My dog loves this place! He's starts crying when we get close. He can't wait to get out and go…read moreplay with the other doggies. The owners are wonderful, kind and very caring people. They want the best for your pet and treat them as if they were theirs.

Absolutely LOVE this place!! They take amazing care of our dog and he's always so excited when we…read morepull up so I know he loves it as much as we do!! They made special notes in his file, like how he gets anxious in thunderstorms, so they could take special care with his unique personality. When our trip was unexpectedly extended an extra day, they were more than accommodating. They truly went above and beyond to make sure he had everything he needed for the extra day. When our pup was too stubborn to get in the car, they gave me a hand and helped lift him safely into the back of my Jeep for the ride home. Couldn't speak more highly of this amazing place!!

My toy poodle was in bad shape when I got there. He was taken in right away. Dr. Leverett, Morgan,…read moreNichol and Michelle were all wonderful. Unfortunately we lost our best friend but these four made a horrible experience bearable.

I WOULD GIVE 0 STARS IF I COULD I'm not normally one to…read morespeak negatively about businesses, but I feel I need to share our experience. DO NOT TAKE YOUR PET TO CHENAULT VET HOSPITAL. If Miles had any chance of survival, I believe it was taken away because of the care he received there. A week before this, Miles had been seen at the emergency vet because there was blood in his urine. At that time, he was acting completely normal, and we were told he likely had a UTI and should follow up with a regular veterinarian. His appointment with his regular vet wasn't until Thursday. By Tuesday, Miles had suddenly become lethargic. He was vomiting, unresponsive, and clearly not acting like himself. Chenault's was the only clinic that could get him in quickly, so we took him there. When the doctor came into the room, she smiled and reassured us that Miles was going to be okay. He was diagnosed with kidney disease, and we were even told he should still have around two years left. We were sent home with paperwork listing products that could help him. Miles was given fluids under the skin and anti-nausea medication, then discharged. By the time we got home, he was much worse. He tried to drink water, but his head would fall into the bowl. He didn't want to eat, move, or respond to us. He cried out in pain. I kept hoping the fluids would help and planned to take him back in the morning if they didn't. As I looked over his bloodwork, I noticed his glucose level was 41, something that was never discussed with us. Glucose that low in a cat can lead to seizures, coma, or death. I tried giving him sugar paste to help, and for brief moments he would try to stand, only to fall over and cry. He spent the entire night lying on me, getting worse by the hour. He cried, fell over, wouldn't move, and even kept one eye open, as if he was trying to make sure I was okay. By 4 a.m, he had 3 seizures, I knew we had to go back to the emergency vet. I was already preparing myself for the possibility that I would have to say goodbye. When we arrived at Cladda Veterinary Hospital, the staff reviewed Chenault's records and told us they were shocked that Miles had been sent home. We were told it was not appropriate for him to be discharged and that he should have remained hospitalized on IV fluids overnight. By then, Miles was too far gone, and we had to make the heartbreaking decision to let him go peacefully. Later that day, I called Chenault's to explain what the emergency vet had told us and to ask why Miles had not been referred elsewhere if overnight care wasn't available at their clinic and why his glucose level was not discussed. I also requested reimbursement, which I felt was reasonable given the circumstances. I was told that they do not offer overnight hospitalization. But if that was the case, why were we never advised to transfer him to a facility that could provide the level of care he needed? Today, I received a call stating they would not reimburse us because the doctor's notes claimed that Miles's glucose level and other concerns had been discussed (Mind you we also didn't receive the doctors notes until today) . That again, we were not told that. They also said they gave him something for his sugar, which they did not and it was not on the paper as well. The question of why we were never referred to another hospital if he needed overnight care was never truly answered. What hurts the most is wondering if things could have been different. Miles left Chenault's in pain, critically ill, and already dying. Justice is needed for this sweet boy because he deserved better. My boy was taken from me far too soon. Please think carefully before trusting this clinic with your beloved pets.

I don't understand why this biz has low ratings. HBPR IS WONDERFUL! My 6 mo old puppy was a…read morenightmare in the making. Intelligent breed, just needed someone that had the training to train her. After her sessions she is a dog that I can walk with, she sits, she climbs, & her sweetness is back! Now, if she will just get in my car. (She likes Dad's mini van more!) HBPR is clean, in a beautiful area of Henrico Co, Every staff member is a dog / cat lover. They are as nice to the "Hoomans" as they are to the canines & felines. I'm afraid my fur baby will be sad to graduate from her training. But, she will likely be visiting when she can't travel w/us.

I deeply regret bringing my dog to Holiday Barn Pet Resorts. During our stay, I noticed serious…read moreconcerns about the level of care and cleanliness. My dog became extremely ill after being boarded here, and sadly, we lost them shortly after. When I asked questions, I felt the staff was dismissive and not transparent about what happened. I also noticed several other dogs coughing during pickup, which raised serious concerns about possible illness spreading among pets. A close friend of mine used to work here and shared that some dogs were handled very rough but the owners son. Popping the dogs prong to rough, yanking them onto the grooming table, shoving them into the kennels, kicking them and more , which only makes me more concerned about what happened behind the scenes for my pup.

We had a wonderful experience boarding our puppy for a last minute trip. The owners were fast to…read moreresponse and willing to do a meet and greet that same day even though it was last minute. They sent messages and pictures of our puppy so we were informed and at ease. Our puppy was happy when we went to pick her up and they stated that she was playful and happy during the stay, which I fully believe. We will definitely be using them again!

From the owner: We provide boarding services for small breed dogs 20 lbs and under. Located in a residence with a…read morelarge, fenced in yard and three mini dachshunds. Your pup becomes a member of our family while they stay with us! With a maximum of 6 dogs (including my 3) at any time, your dog will receive personalized attention in a safe environment. I’ll baby your babies while you’re away! Find Kelley Doggy Daycare on Facebook!

I had a medical emergency and needed to board my dog immediately. Trying to get this done from a…read morehospital bed was overwhelming. Fortunately an acquaintance uses Happy Camper for her dogs and highly recommended them. After calls to other places and to Happy Camper it was clear Happy Camper would be the best place for my 15-year-old baby girl. That all the forms and sending documents could be done electronically was beyond fantastic. My Couscous came home, happy, healthy, and relaxed -- and maybe a little disappointed she wasn't still there. I recently had to go back into the hospital so again needed to board Couscous again with no planning time. Happy Camper welcomed her. I think the best thing a dog parent can hear about a place is what their dog says: As Couscous realized where she was going, she got excited and wagged all her rear body parts in excitement.

Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

Such a sweet woman that runs this little business. Cats, dogs, bunnies.... She can do it all! And…read moreher prices are not insane at all, she often runs specials so if you sign up for her emails, you'll catch a glimpse of what she's offering here and there.

Cyndi was great with my 3 dogs while I was out of the country for a week. She sent videos and…read morepictures so I could rest at ease.

My senior dog stayed at Woofle Watchers for the weekend and had a wonderful time. I know because…read moreElaine sent me pictures of him outside in the yard and in the house with the other dogs throughout the weekend. She let me know throughout the weekend what he was up to and he always looked perfectly content in the pictures. I am totally impressed and pleased with Woofle Watchers and highly recommend them to anyone that needs to board their dog. I will definitely will use them again the next time I need to board my dog.

From the owner: We are retirees who love dogs of all ages from puppies to seniors like us! We offer overnight…read moreboarding in our home and day care in our home as well as drop in visits in your home. Our 3 acre property in the countryside has a big open field for exercise and bathroom breaks on a leash and a large fenced in area for play time.

Idk what they do behind closed doors in this place but my dog is OBSESSED. We went from him having…read moreto get dragged out the car bc of his unwillingness to leave mama to him hopping out ready to go without even looking back *tear*. From day one, just the amount of effort that it takes to get in this place.. I knew this spot was the real deal. The tour I had to go on prior to bringing my baby almost took two hours!! They were so thorough and it made me feel comfortable about where I was leaving him. They also do an assessment of your dog in the form of a half day daycare visit to assess your dogs personality and ensure it's a good fit. While they don't do "report cards" here they post a massive amount of pics at the end of each day showing the dogs in action, which I look forward to! I am truly grateful for Gloria and her team and all that they do for our fur babies! Heads up..there's always a waitlist for new customers due to their growing popularity but it's so worth it!

What an excellent place for dogs. They run like clockwork here, which I love. The facility is…read morespotlessly clean to the point of being near odorless, and they have many play areas for matching up dogs with similar temperaments and play styles. The staff is attentive and kind, and they take pictures of your dogs every day they attend, so you can see what a good time they're having! I can't say enough good things.

Best place ever for your puppy dogs!!! It is a beautiful place and the staff are awesome.read more

Sarah and her husband have built a remarkable home away home for dogs! The setup is the best we've…read moreever seen, and we really appreciate the TLC that went into the design and our dogs' stays there. They stay in doggie condos, not a kennel, and have tons of space to roam in a beautiful setting. We could not be happier to have found Sarah and the Cottages. They really make leaving our pups stress free!

Called and told them my little guy was not easy to groom, and I gave him tranquilizer pills and a…read moremuzzle.the accepted him, so I thought they were experienced with hard to groom dogs. When I went to pick him up they had not done his face or head, and refused to. Poor little guy has hair hanging over his eyes and they wouldn't just snip it off. He has multiple cuts on his body from what I assume is an inexperienced groomer, shaved down to the skin, he is a mess with a furry head. They were rude and charged me $69 and yelled at me. Zero stars for them! I might say that Heavenly clips turned out to be Hellish clips

The groomers were fruendly ,patient and helpful! Cant wait for my next appointment in addition to…read morethe receptionist