1. Handyman Matt

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    dover, DE

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    Handyman Matt

    5.0 (1 review)
    Closed • 5:30 pm - 8:00 PM

    Services - Handyman Matt

    Handyman caulking

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    5 months ago

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    Aire Serv of Middletown

    Aire Serv of Middletown

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    We had a great experience with AirServ. Our unit stopped working, and they were able to come out…read morethe very next day to diagnose and repair the issue. The service technician was professional, friendly, and very efficient. He clearly explained the problem and had everything working again quickly. Excellent customer service from start to finish. I highly recommend Airserv for prompt, reliable service. Planning to use them to replace our older unit.

    Nick is professional, honest, knowledgeable, efficient, and personable. He is Level 1 Tech, and is…read moretrained in all aspects of HVAC. If you call for a major repair, insist on Nick! Nick flushed my tankless water heater, installed a dehumidifier to the furnace, and cleaned the inside of the furnace. For this last job, he had to take out several parts to get to the back of the furnace. It looks much better and the cleaning reduced the energy wastage by 10 degrees. The appointment was scheduled months in advance for Nov 28. In the morning of Nov 28, Andrew, one of their customer "service" reps called and said Nick had a medical emergency, and would come the next day. I had a strong feeling that he is lying. So when Nick arrived the next day, I asked him about his emergency. He said that a job that was supposed to last three days, extended to four days, and now to five days. He said he'd have to go back to it on Nov 30. My suspicion was conformed. Why a company like Aire Serv hires a liar for a service rep beggars belief. Andrew's tone was disturbing. It was arrogant, yet playful. He even repeated the lie. It seemed like he was playing a game of I am lying and you don't even know it. He seemed to enjoy a certain level of "power" in inflicting dishonesty on a total stranger. I don't know if the management of this company cares enough about its reputation to fire this lying individual, but he better not call me ever again.

    F H Furr - Troubleshooting an HVAC issue.

    F H Furr

    (41 reviews)

    We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

    Furnace repair. Were here 7 times. Each time was to fix what they messed up the time before…read more Replaced control panel. Took 3 tries to get it right. Didn't put sealant on gas lines. I got very ill from gas in house. After 2 days they put sealant on gas lines. They said everything was fixed. Why they went out and messed with my ac to fix furnace is beyond me. They caused a 3 yr old ac unit to stop working. It had worked perfectly till they touched it. Gave me a price of $332 to $2,700 to fix it. Something they screwed up. They also burned up my thermostat. I have hired another company to fix it at half the lowest price. Never hire this company for any repairs. Besides screwing everything up I could have died from gas exposure. I demand a refund!!

    Chesapeake Plumbing & Heating - Plumbing

    Chesapeake Plumbing & Heating

    (11 reviews)

    Mike A. His team showed up on time, took the time to clearly communicate. What was going to be done…read moretoday with of my tankless water heater. I had questions for Mike, he took the time to listen to everyone and address them, and also explained how he would be the tankless system in the utility room. It is an absolute pleasure to do business with a reputable company, employees that are well trained and knowledgeable, and providing service to the consumer.

    Very frustrating.... If you're closed, your website…read morecertainly doesn't say so--it clearly states you're open until 4:00 PM. Nothing when calling saying your closed just to leave a message . We have a service agreement with your company, and I've left five messages since last night with absolutely no response. Our outdoor HVAC unit has been having issues. A technician came out five days ago and said the unit was rubbing against a pipe. He simply moved the unit by hand and told us everything was fine. Last night, the unit started making a loud buzzing noise that lasts about a second every five minutes. The only reason I even noticed it was because I was outside with the dogs. I have no idea how long it had been doing it because I never received an alert through my Honeywell app. Assuming 3-5 hrs because i did hear it in afternoon. The house was still cooling, but after researching the issue, it was obvious something wasn't right. I shut off the circuit breaker for 10 minutes and turned it back on, but the buzzing continued. I have now left the breaker off because I don't want to risk burning out the motor or causing even more damage. This unit is only a little over four years old. Compressors can fail, but it's certainly not something you expect this early--especially after being told just a few days ago that everything was fine. The lack of communication is just as frustrating as the mechanical issue. Paying $500 a year for a service agreement should include timely callbacks, especially when a customer may be facing equipment damage. If I don't receive a callback immediately, I'll be requesting a full refund of my $500 service agreement which we just renewed 2 weeks ago . I'm prepared to take my business to a company that actually stands behind its service. What am i paying for ?

    Handyman Matt - handyman - Updated October 2026

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