We need to renovate three bathrooms and the task of picking bathroom tiles and flooring is just…read morevery overwhelming. I initially visited Bullnose late on a Saturday, but quickly realized I hadn't allowed myself enough time to properly explore all the options. The store was very busy, and although the staff were helpful, it was clear they were inundated. Feeling lost, I decided to returned on a quieter Thursday morning and was helped by Trish, who was amazing. She was calm, patient, and offered thoughtful, helpful suggestions. I shared some AI-generated inspiration photos with her, and she immediately understood my vision. She guided me through selecting the perfect shades of taupe, beige, and greige, making the process feel manageable and even enjoyable. I walked away with all my tiles and flooring ordered for all three bathroom. I'm thrilled with the selections and can't wait to see the finished spaces come to life.

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

I wanted new custom stone countertops for my bathrooms remodel. Gus is the easiest person to work…read morewith and like his fabricator and installer he knows his stuff and I am very pleased with the final result for the two vanity tops. Highly recommend.

Thank you Yelpers for finding this awesome store. Gus is simply remarkable. Needed a remodel of a…read more70's built townhouse but on a budget. Gus helped us find gorgeous but affordable quartz that we used in our kitchen and baths. We had their terrific team do all the installation. Gus is excellent communication and kept me updated about the materials and options for updates. Used them to remodel upstairs bathroom and couldn't be more delighted with outcome, quality of work and professionalism of his team. They arrived as scheduled and were super respectful of the property and cleaned up after themselves. HIGHLY recommend this business and shout out to Gus!

This company has worked on the titles in the bathroom of my south bay property twice - spaced apart…read moreby multiple years. My recollection of the original work is hazy but my memory of the second piece of work is clear. The craftsperson who came in did a great job on the grout between the tiles in the bathroom's shower pan. It so happened that the plumbing in the shower pan was off - a leak destroyed some of the grout that was freshly put in. The company fixed the grout for me quickly and well.

I have these folks come out and re-grout a fairly intricate custom tile shower. They did a…read morefantastic job, matching the grout color and cleaning up the tile. The guy who came out and spent about six hours doing the work was a young man who was extremely professional and hard-working. I asked him what his plans were for his career and he said that he was working his way up at the company. He was very impressive and the company has a good future if he's involved.

Super friendly and above and beyond customer service! We were greeted right away and the reception…read moregirl even go and show us around. She answered all questions unlike other construction warehouse places I been to. I was able to find my dream shower door brand Pasgo. I been to 5 different places and no one seems to carry this brand. I was so happy to finally find a place that does and also local too! I highly recommended this place! Also they give discount if you pay cash.

The staff at Q Floor were extremely professional and kind. When you initially walk in, you're…read moregreeted by staff and they offer you Vietnamese iced coffee (probably the best I've ever had) and other snacks. I decided to look through their selection on my own and observed a tile I liked. They asked if I hired someone to install the flooring or if it was DIY. I told them I was planning on DIY and that i had very limited experience. They walked me through all the steps of tiling and what equipment/accessories I needed. They had the tiles I wanted in stock and I was able to get everything immediate to start tiling.

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.

They have a relatively small selection of tiles but good enough…read more And the customer service is really good.

JLS did an excellent job installing slate tile on my outdoor patio spaces. I had some fussy…read moreaesthetic requirements about getting the new outdoor tile to line up with the existing indoor tile (it's a mid-century modern home). We also had to juggle the work schedule a few times due to weather and holiday schedules. Through all of that, John and his crew were responsive, patient, and accommodating. The final result was excellent and the price was very competitive. I would gladly recommend JLS Tile to anyone.

I was referred to John and JLS by another contractor who could not work on my backsplash project…read more John's quote was reasonable but I was confident they would do a great job. His team were awesome, meticulous and delivered a quality result. They arrived on time, worked diligently, completed the project as stated and cleaned up after they were done. I'd hire them for any tile project you have.

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

Ignacio was a true professional! he did an amazing job, fully rejuvenating my master bathroom…read moremarble and travertine. He took his time and made sure everything was to my liking!!

I had a great experience working with Ignacio. You can tell he really cares about the quality of…read morehis work and doing right by his clients. He showed up on time and was very easy to talk to. He did an incredible job restoring my neglected stone shower. The difference is night and day. It's clear he takes pride in what he does. If you're looking for someone who's skilled, honest, and professional, AND truly cares about the end result, I highly recommend Ignacio with Natural Stone Care.

OMG Andrew is an excellent artist and communicator & his work is truly meticulous. I plan to hire…read morehim again for another tile project in my home.

Andrew retiled the fireplace surround in our living room. He was professional and artistic and did…read morean amazing job. We chose a handmade Moroccan tile and he had no trouble with the installation. He's meticulous and efficient and we highly recommend him.