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Handy Rick

5.0 (3 reviews)
Closed • Closed

Services - Handy Rick

TV mounting

Handyman assembly

Furniture assembly

Handy Rick Photos

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3 years ago

Tired of seeing wires hanging throughout the wall? RIK installs will provide excellent service, very professional and clean work.

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6 years ago

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TV Installation Services

TV Installation Services

(33 reviews)

Highly recommended, worked fast and made sure everything worked, fast responses and very flexibleread more

I was very disappointed with my experience with this TV Installation Services. Based on their…read morecustomer service alone, I would not recommend them. When I initially asked if they could come on a specific day, I was told that the date worked. Later, I received a call from a different, private number asking if they could come that same day instead. Although this was only a few hours' notice, I accommodated the change and was told the technician would arrive by 6:00 PM. When no one had arrived by 6:17 PM, I called the original number to ask for an update. The man who answered, who never identified himself, sounded irritated by my question. He said they were running late and that he would check with the team. He eventually called back and informed me that the technician would arrive between 7:30 and 8:00 PM. My biggest concern was the lack of communication and professionalism throughout this process. If the technician was running late, why couldn't they contact me directly to let me know? Instead, I had to call them for an update, only to receive a significantly later arrival window. When I asked for the technician's name, I was told it was Sam. The person on the phone also seemed annoyed when I asked for his name. At that point, I decided to cancel the service. I called back and explained that the last-minute changes, lack of communication, and overall unprofessional handling of the situation had made me uncomfortable moving forward. Rather than responding professionally, the man on the phone seemed unhappy and abruptly hung up without even saying goodbye. I ultimately cannot comment on the quality of their actual work because I never received their services. However, the customer service experience was enough to make me reconsider hiring them. Clear communication, punctuality, and basic courtesy are the bare minimum when running a business, and unfortunately, those expectations were not met. I would strongly recommend looking elsewhere if you value professionalism, reliable communication, and respectful customer service.

Handy Rick - tvmounting - Updated October 2026

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