This is the first time I've done my BLS through Safety Training Seminars. The place that I usually…read moredo it at I believe no longer is operating. My team lead at work told me about Safety Training Seminars and how she always renew her BLS here, so I thought I'll give it a try. I was happy to see that there was a location right down the street from my house. I scheduled my skills training for a Saturday, so I started to do my online course about 2 weeks prior. The online course was really thorough and informative. I feel that although I've done this a couple times, I still feel like I learn something new each time. During my skills training at the facility that they have, I was given instructions on how to enter the facility. I was having trouble getting the emergency locked box opened to get the key to enter the place, so I called the number for assistance. Everybody whom I encountered when I called was so nice to me. When I called to let them know that the code I was given didn't work, the person whom I spoke with assisted me in finding another one. I got in and had a bit of difficulties but after that, once I got started it was smooth sailing! I'll be coming back to do my BLS here in the future!

I am a healthcare worker and needed to renew my BLS provider certificate ASAP. I found Safety…read moreTraining seminars online and was able to schedule my online course and skills training within the week! It was simple, convenient and thorough. My skills test was with a VAM and I thought it was extremely helpful testing that way. It is able to monitor the correct depth and timing so I can get a better idea of how it would actually be if I had to perform CPR. I would definitely return when I need to renew again!

We had ACLS training here --our school set it up for us as an optional certification course since…read morewe are in our senior year of nursing. Quan was our instructor, i would highly recommend his class! I learned so much about the medications and EKG interpretation from Quan's lecture. And his class was so much fun 10/10!

AHA approved! Went…read moreto the San Jose location for my ACLS and BLS renewa, but the same instructors travel between both locations. Thi was very responsive via email and friendly. Quan, the instructor, was patient, kind, and informative. The facility has up to date equipment that is cleaned prior to each class session. Quan goes through an example case with you and then guides you through your own "code." Will definitely be recommending this location to friends and family that need CPR training! Thank you both for a great refresher!

Excellent class! Knowledgeable instructor, program gets all the book work done at home on your own…read moretime, so you just need to come in for a 2 hour skill check. Equipment clean and modern.

Took my cpr class today for adult and infants. Tom was super nice. He answered all out question…read more Class went so smooth. Highly recommend coming here and taking class with Tom!!

Renewed my BLS CPR with Kristie today. She was honestly amazing, super knowledgeable, patient, and…read moremade the whole process really engaging. She explained everything clearly. Highly recommend her if anyones looking to renew or get certified.

Really great instructor! She answered all my questions and I now feel confident in performing CPR.read more

My first Adult/Pediatric CPR AED course was at this location back in January of 2014. I believe I…read morewas in the same course as the first reviewer where the instructor was over an hour late. The environment seems questionable and the fact that roughly 10 students were waiting outside for an hour seemed even more odd. A student finally received an email for the code to enter the building and everyone seated themselves in the classroom. At 10 AM another student received an email that the instructor will be there in less than 15 minutes. Class was scheduled to begin at 9 AM. The instructor finally arrived an hour late and began passing out handbooks and setting up the classroom. 5 minutes later a student got up and hollered at the instructor that he's untrustworthy given that he arrived an hour late and should've apologized right away instead of setting up the classroom. My second course was March 2016 to renew my certification. Thankfully Janice was on time and made sure everyone knew the course agenda. She scheduled a break that would suit everyone's schedule. Overall I wouldn't recommend this location if you are being dropped off by a friend or parent. There is nothing within a reasonable walking distance if is class dismissed early. There's a Sonic, Starbucks, and McDonald's within reasonable driving distance. Plenty of time given that break is half an hour.

I came here on a Saturday morning to complete the in-class portion of the CPR/AED course. When I…read morefirst got there, I was definitely unsure where to park. I had to do a couple of loops around the building in order to find the lot. It is small and off to the left hand side if you are facing the front. The building is a bit run down and not the most aesthetically pleasing to eye but they are there as a resource so that is better than not having them at all. After parking, I had to enter from the loading dock on the back side (heads up for those interested in taking the course). I was a bit skeptical about how successful the day would be but it actually turned out great, mainly due to our instructor. Ingrid Pocock was really welcoming and patient throughout the whole class. She definitely knows what she is doing and I would highly recommend her as an instructor. She took the time to make sure that all questions were answered and that everyone could properly practice the skills for certification. She is the reason why I reviewed this place a 3/5 stars. (-2 for the building and confusion with the entrance). If this review were solely based on her skills as an instructor, I would give it a 5/5.

This is my first time doing BLS. I've heard about this place from a fellow peer in our medical…read moreprogram and she raved about Chelsey! I decided to go online to find her site and see when she would be available for training. She was an amazing instructor and really informative. Her classes are small (about 6 people) and I like that it was a small class. After you request for one of the days that she has available for training, make sure you pay online before it starts to ensure that you keep your place! I cannot wait to take my renew with Chelsey again in 2 years! Thanks for the training Chelsey, I learned a lot!

I took my BLS Class with Chelsey, she is a wonderful instructor. I enjoyed the class and I…read moredefinitely recommend taking her class. I'm for sure going to be going back to her when it's time to renew!! Thanks again Chelsea!

Paid $220 for an EMT refresher course that was cancelled a day before it started due to there not…read morebeing enough students signed up. Company accepted the money weeks before the class started. But won't issue you a refund until almost 2 months. Very shady business. San Francisco has plenty of other legitimate EMS/CPR businesses.

We recently worked with James Hernandez at Cal Safety Solution to get our certification, and he was…read moreoutstanding from start to finish. James moved quickly and got us certified faster than we expected, without cutting any corners. He was patient with every question our team had and explained each requirement clearly, so we understood the why and not just the what. His knowledge of safety regulations is impressive, and he consistently went above and beyond to make sure we had everything we needed. If you're looking for a safety partner who is responsive, thorough, and easy to work with, I highly recommend James and Cal Safety Solution. -- Stacie Judson, Singular Builders

Took the OSHA 30 course. That was fine. Years later I reached out because I misplaced my card. The…read moreowner asked me for $150 for a replacement card. Then he said if it's urgent to retake the class. That's ridiculous, why would I take the class again it's a lifetime certificate. He responded saying now he wants $250 CASH ONLY. OSHA 30 is available by other vendors that will treat you like a customer. Jim the owner is a very greedy and not reputable person. He's only out for his money obviously. Email attached to se how he treats customers.

I urge anyone who has had a negative experience with EMS University /Universal to file a complaint…read morewith the Better Business Bureau and, if applicable, dispute the charge with your credit card institution. https://www.bbb.org/process-of-complaints-and-reviews/complaint-acceptance-guidelines After taking payment, the school stopped responding to emails and requests. Classes and students from various courses are mixed, and everything will be on Zoom, including "hands-on" requirements. The phone number that Victoria (Vicky) Yu (administrative lead) provides on other social media outlets is a bot; you will never be able to reach her or anyone else. EMS University/Universal is also not an accredited school for first-time EMT students. It is only for continuing EMT training.

AWFUL, AWFUL EXPERIENCE!!! This place is a HUGE scam. They take your money, and then the course…read moreitself is incredibly disorganized. The classes are all over the place, the schedule constantly changes, and there is very little clear communication about the course material. It makes me question whether this is even a legitimate course. I ended up dropping out after the first week because of how disorganized everything was, and when I tried to get a refund, they refused to issue one. Customer service has been extremely difficult to reach, and now they've completely stopped responding to me. Unfortunately, it looks like I'm not the only person who has experienced this. So sad and frustrating for people who are genuinely just trying to learn and invest in themselves but instead are getting ripped off thousands of dollars.

I was having serious ongoing financial issues, The staff doubled down and figured it out. And now…read moreI'm on the correct path. If you need services, I recommend Bibett.

If I could give negative stars I would. This place is set up so you fail and because you have done…read morea bad thing you will be punished even more. Do not sign up for this program, they are here to keep charging you no matter if it is not your fault that THEY MISSED their appointment time that I was ready for! Run from this place!!!!!!!!!!!!!!! You will not be sorry. I am going to file a major complaint against them because you cannot get anyone to answer a phone call to ask any questions or clear up their mess! BEWARE....