Don't trust Google to present the services provided by The Copy Shop. Case in point: I needed a…read moredigital photo to renew my passport. I entered the following search terms in Google: "traverse city digital passport photo". Google listed three businesses under the "Places" label, one of which was The Copy Shop. When I drove to the Shop, however, I was told it doesn't provide digital passport photos. Granted, this may not be the Shop's fault. I expected Google to list businesses which satisfied all five "search" words. Google may have been programmed to display those which satisfy even just a few of the words. Nonetheless, the result was a wasted trip. So beware: if you use Google to locate businesses which provide a service, and it lists The Copy Shop, call the Shop to verify it offers the service before driving there.

Bonnie is absolutely amazing. Today was my second time dealing with The Copy Shop and they are…read moreamazing. I have always heard such wonderful things about this business.

We were visiting the TC area from California and had to have some artwork packaged up to be sent…read morehome. The staff of three worked together to come up with the optimal (least expensive and safest) way to pack up our artwork for the trip. I've been to other UPS stores where it's just very business-like, but these folks were truly friendly, competent, and engaged with the customers. And it's a great and easy location just as you come into Traverse City.

You wouldn't think a UPS Store in the 2020s could be so notable as to merit a positive review, but…read morethe service at this location was excellent! They made it easy to print out an email, and shipped off two boxes to different locations quickly and reasonably cheerfully. And if this doesn't sound notable to you, you must not have experienced my local UPS store back home and hopefully you never will -- but I wish I could steal this one!

Heather did a fantastic job waiting on me. She explained well and efficiently processed my…read moretransaction.

This UPS location is the best! In spite of how busy it can get, it runs like a well oiled machine…read morethus the wait time is negligible. The staff is friendly, efficient, knowledgeable and professional. A special shout out to Jamie, the location manager. I had the pleasure of working with her recently. I had a lot of items that needed to be shipped to CT. From start to finish...getting my items ready to be shipped to even helping with a claim that needed to be filed with UPS after delivery of my items, Jamie helped me with every step in the process. I was most appreciative when she checked in to see if I needed help with my claim. Jamie didn't just send me an email address for me to figure out the next steps. She followed up and even helped me send off my claim. Without her help, I'm not sure I would have gotten my claim paid so promptly. Jamie definitely went above and beyond for me...just another random customer at the Garfield location. Thank you Jamie! You and your team are the best!!

Welcome to fedex, where paying for expedited shipping means you're package arrives at least 4 days…read morelate. Welcome to fedex, where every day your package is out for delivery but is never actually attempted to be dropped off. Welcome to fedex, where your street is too scary to drive to even though UPS never misses their delivery times or days. Even though UPS parks their trucks on the street next to your driveway, jason from fedex needs you to drive to meet him somewhere else because he is so "not scared" your street is also too steep for him to drive on. Welcome to fedex, where we know you don't really need your package yet Welcome to fedex, where you're our b*tch

I get a text message at 10:01 am saying the item will be delivered before 8 pm. I receive an…read moree-mail at 10:16 am saying the item will be delivered between 12:40 and 2:40 pm. It is crazy to receive two messages with two different times. How am I supposed to know which message is the correct one? How am I supposed to plan my day? This is totally unacceptable.

I was having trouble explaining what I was seeking. I appreciated the salesperson being patient…read morewith me and my fried brain. I got my badge reel thingie. Hooray. It has fish scales and is blue. This is a good thing. I often want noise cancelling headphones or misc tech stuff or random snacks, Staples has those in abundance.

Fair pricing, good products, store is clean and organized, adequate staffing, easy to find what I…read moreneed or staff is available to help

A shout out to Ryan Urban our today's UPS driver. A package was delivered that he noticed was…read morebroken on the inside. The box looked fine. He could have just dropped it off but instead found us took the time and explained to us our options. Nice man and a great example for the UPS company.

WORST HOURS EVER!!?? 10:30-2:30 then 4:30-5:30 WTF?…read more What business that actually cares about it's customers has hours like this? Then a disgusting & grungy service center(feels like a cattle chute) with rude employees when they are actually open. UPS treats you like they're doing you a favor taking your packages instead of realizing the would not exist without US IT'S CUSTOMERS. Fedex or hell even the post office are 100 times better in every way including shipping costs in my experience. I had no choice since I had a pre-paid Amazon label. If my item had not fit in the tiny overstuffed drop off box I would've had to drive many miles to another. If my package had been larger I'd have been just plain screwed since it had to be shipped that day due to an expiring label. I was there at 3:30 pm on a Thursday a completely logical time for any other business to be open. I hope Amazon stops shipping with you and they're own shipping service severely hurts your business or even better shuts you down. Your complete disregard for your customers and the well documented disdain your company has shown for it's non management employees is a stain on the landscape of American business.

I paid almost $10 to have a blouse cleaned and it came back with the same spot. If it couldn't be…read moreremoved, I should have been informed. I do not recommend this dry cleaner.

Master Dry Cleaners saved us! My son was working at Interlochen for the summer, and we met him in…read moreTraverse City to take him to a family wedding in Chicago. We discovered last minute that the only suit he had with him had large stains on it. We needed cleaning with turnaround in less than 24 hours so we could make it to our flight. They were super responsive, and turned around the suit in plenty of time for the flight. And the suit looked so much better! They were courteous, considerate, and really did save us. Greatly appreciated and highly recommended.

Joshua and his team are true professionals. On time, on budget. Excellent communication, flexible…read moreon services offered. Careful and capable with everything we threw at them, including a baby grand piano through a space that was very challenging. I'll use Ascension for anything we need to move in the future. A genuine pleasure to work with.

Josh and crew did such a great job for us recently on our cross country move. They went above and…read morebeyond from start to finish. We were worried about not having enough room in the mover so Josh came before our move to plan out what size trucks to get to make sure that everything would fit. They worked really hard to Tetris everything in the moving truck and even helped us get the utility trailer on the back of the 26 mover. Josh even texted before we had the movers come to unload our truck on the other end to remind me things to warn the other movers about so our stuff didn't get damaged. A+, I would absolutely use them again!