Mali is the best she did an amazing job and had so much attention to detail and is so sweet!read more

What a wonderful brow and wax establishment. I love that you can book online or walk in for an…read moreappointment. I called on a Sunday afternoon and was able to book an appointment ASAP. Jaanui did a great job, threading my brows, face and doing a henna tint on my brows. So excited to find this clean, relaxing establishment nearby. I'll definitely be back.

I've been going to Manya for about 10 years for all of my waxing needs. I was stoked when she…read moredecided to become a masseuse!! She really wants to heat where your problems are and the locations of the body you want her to focus on. She will use as much pressure as you want. Her environment is calming and relaxing. Sometime when you go to big massage chains, they cannot do certain things or cannot use as much pressure as you need, but Manya has no restrictions to her technique. I highly recommend her for your massage!

I've had many massage therapists over the years, but Manya is by far the best I've ever had. She…read morehas an incredible ability to pinpoint the exact spots causing pain and tension, especially in my neck and shoulders, and she knows exactly how to work on them. I left feeling so much better. Manya is also kind, professional, and truly cares about helping her clients feel their best. If you're looking for an outstanding massage therapist, I highly recommend Manya. You won't be disappointed! In addition, I also had my brows waxed and tinted. They look great! Glenda H.

I had an amazing experience at Relaxing Wax Spa and highly recommend them! My appointment was on…read moreJuly 8, 2026, at 4:30 p.m. I wish I could remember my esthetician's name--she was tall and had a beautiful name--but she was absolutely outstanding. She was warm, personable, professional, and made me feel comfortable from the moment I arrived. I've always gone to the same person for waxing, but after moving to the area, I decided to give Relaxing Wax Spa a try, and I'm so glad I did. One thing that really stood out was how gentle the service was. In the past, I've often experienced irritation after waxing, but this time I had little to no irritation at all. Whatever products or techniques she uses made a noticeable difference, and my skin felt great afterward. The customer service was excellent, the spa was welcoming, and the quality of care exceeded my expectations. I definitely found my new go-to wax spa. Five stars, and they've earned a loyal customer!

Karla has been waxing me for YEARS. She's the sweetest, and the location is upscale. I've never…read morehesitated coming back for appointments.

Anaya is such a wonderful woman she is very friendly and had such a great experience with her and…read moreshe's so comforting I would definitely book with her again.

Update: The day I…read moreleft this review, they finally cancelled my membership. How thoughtful! And a few days after that, I received a message from Ose, the owner (the person who lied to me and said my membership was cancelled weeks earlier). She asked to talk on the phone, I said I would love to have the conversation over text. She wasn't interested in having a paper trail of the conversation, so she never "addressed my concerns" like she said she wanted to. Original review: The owner knows why I'm leaving one star, and so does corporate, but I'll fill in everybody else. I came once to try sugaring and really liked my sugarist - Kelly. Her demeanor convinced me to come back and I decided to get the membership because of her. A few months later, I found out she wasn't going to be working there anymore and this would be our last appointment. My membership was already charged on the first of May, and a week later was our final appointment. The day before, Sugaring LA called and confirmed my appointment. I took that opportunity to cancel my membership, I spoke with the owner herself said she had taken care of it. A few minutes later, I received another call saying my sugarist was no longer available. I said I didn't want an appointment with another sugarist, and they offered the appointment for free. When I said I had already auto-paid on the first of the month, the poor receptionist had no clue what to say. She implied that my membership hadn't been cancelled, but I assumed she was incorrect. I said I had to think about it, and we ended the call. The next day, I got an email confirming my appointment with another sugarist. I was annoyed, since I never agreed to that, but it was after the 8am cutoff and I didn't want to be charged a cancellation fee. When I arrived to my appointment, I attempted to use the restroom, and I noticed there was no toilet paper, so I asked for some. My sugarist (who was a new hire and all alone in the studio) said they didn't have any and the owner was aware of the issue. Not a big deal, just odd. Then, when I was undressed on the table, my sugarist realized the room wasn't stocked with the necessary tools and she had to go to a neighboring room. I felt uncomfortable being undressed with the door open, but again, not a big deal. More than anything, I felt bad that this new hire was in such an awkward situation and was seemingly set up to struggle. She did a great job, and was kind, but after all this I didn't trust that my membership was actually cancelled. Spoiler alert - it wasn't. I spoke with reception and they verified that my account was never cancelled, even though I spoke with the owner, Ose, herself. She had simply lied to me. I'm sure she will make any excuse to minimize that fact. Hilariously, after my appointment, they sent me a text asking from 1-10 how likely would I be to recommend Sugaring LA. A month ago, solely due to the exceptional customer service from the hourly staff, it would've been a 10. Now, solely because of the owner's behavior, it's a 1.

This was my first time getting lash extensions & Lily did such a great job! This set was for my…read moreupcoming wedding so we went fuller & more voluminous. She really made sure to tailor the appointment to what I wanted and I trusted her fully. She also took the time to explain the aftercare process as well. Also at this appointment I discovered "lash naps!" I was able to fall asleep during most of the appointment so it was very relaxing as well. She also offered a brow tint at the end of the appointment which helped complete the bridal look. Highly recommend!

The best lash lift experience ever! My lashes last for a while, over 8 weeks. No irritation, no…read moreNOTHING! Definitely recommend. Will continue to he a regular client :)

I had my very first Brazilian wax done by Courtney and I was so nervous but she made the entire…read moreexperience comfortable and almost pain free! She is so sweet and the office is clean and cute! It was easy to find as well! The best part of the whole experience was how little of pain there was! She was fast and did an amazing job. It made my first Brazilian was a great one. I would definitely go back and recommend anyone who is looking to get a Brazilian to go to her :)

Courtney is professional, friendly and really gentle. She's easy to book and also very…read morecommunicative. You will know where to go once you book and how to get there.

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!

Looking for a quick and easy waxing solution in the west Plano area? Check out Depil Waxing. This…read moreestablishment seems something like a mix between other national brand wax salons and an 80's tanning salon (think open ceiling rooms). The front desk is well manned and quite efficient. Now, let's get to the meat of this review. My tech Delaney was fantastic! Her demeanor and attention to detail was exemplary. She met me at the counter, took me to the room and gave good instructions for disrobing and next steps. As she prepared for the service, she clarified what was desired. I do do appreciate her desire to meet my expectations. The honey wax the salon uses is quite nice. It is a quick setting wax that grasps the hair but not your skin. She was very attentive to the few stragglers that attempted to stay behind. Gold star for the OCD attention to this type of detail. I'm looking forward to using Delaney again soon. NOTE...If you are planning to use the first time wax discount, be prepared to provide proof of Texas residency. Quite a challenge for those new to the area or visiting. They also require you to complete a Yelp or Google review before honoring the offer. I'm not sure that is legal.

I was a loyal customer at the Castle Hills location..for years. I would pre-pay waxing sessions…read more They closed the location, and I had 4 pre-paid sessions left on my account. They offered me appointments in Plano, but it's inconvenient for me, and I wished to continue to work with Tae (who moved on when the Castle Hills location closed). I asked if I could get my money back, but they refused. Good enough...they can keep the money. I would recommend that ANYONE who wishes to begin waxing here, that they move on elsewhere. These people aren't honest merchants.