I had a phone interview that went well and I was looking forward to this as the reviews regarding…read morethe caregivers have looked promising online. My review is regarding my phone experience. I received 2 forms on 2/27 which were 97% completed; however, we had a family emergency and had to call 911 for an ambulance so I was spread thin. On Friday, March 6th, I received a follow-up call from Corinne, and I sincerely apologized to her as I was at the hospital saying my goodbyes as the patient felt like they were about to passaway that day, and Corinne told me "well this is your final follow-up. If we don't have the forms by Monday, 3/9, you'll have to find another provider. I WAS ONLY DELAYED BY 5 BUSINESS DAYS?! No empathy whatsoever from a care service. I'm happy to look elsewhere if that's how you treat people needing help.

I'm giving Pacific Homecare 5 stars because I am soon to be an employee and I provide excellent…read morecare. HOWEVER, (and I hope someone from the company sees this) the onboarding process to work for this company is an absolute NIGHTMARE -- and it doesn't have to be. The way it's been laid out is totally backwards and I have been onboarding for FIVE WEEKS!! AND IM STILL NOT DONE!! It's 100% garbage, throw it away and start over. Don't make families wait for care. Create a system that doesn't make people pay out of pocket, miss work, drive hours out of the way, call and email numerous times to elicit and response. Do better.

Personally, I love the services they provide. There's a full staff, from nursing, social services,…read moreand transportation. The people who work there truly care for every person and give them the best attention necessary to avoid decline. My mother goes there and loves it. She always anticipates to go the following day. Definitely recommend it here.

Although I miss this place and the wonderful seniors that attended I hated the staff. Very…read moreunorganized. And treated employees super wrong. Fired with out telling them why. I would never recommend any family or friends ever going here

I wish I had not changed from Golden Valley Health Centers to WelBeHealth. I transfered to…read moreWelBeHealth in December because I was told that they provkide more services, especially transportation. I missed a very important medical appointment today because transportation was never arranged. I made several phone calls this morning to WelBeHealth and to the doctor's office. Everybody kept passing the buck, saying it's not their responsibility to communicate between healthcare providers and WelBeHealth staff. [They rarely answer their phones at WelBeHealth. Leaving a message doesn't do any good.] On one hand, I was told that WelBeHealth is supposed to call the doctor's office and arrange transportation. I'm not clear on what else I was told. But, how can WelBeHealth call them if they are not informed? Nobody ever explained the "procedures" to me, yet I'm sure I mentioned my appointment to the WelBeHealth staff when I was in for activities on Monday and also last friday. Also, I was prescribed eardrops about 3 weeks ago. [Jan 22?] Again, no one informed WelBeHealth of the new prescription. After waiting about 3 days, I called WelBeHealth to ask about my eardrops and they had no clue. More "runaround". I gave details and the eardrops were delivered late that same evening on the weekend. Why is there no communication between WelBeHealth staff and healthcare providers? I was supposed to see the ENT doctor again today for follow-up. I had trouble rescheduling my audiogram from Jan 28 to Feb 19. I called WelBeHealth and the audiogram facility and I thought I had resolved it, but then I got a phonecall on Jan 27th or 28th saying I had a ride. Um, no. That appointment was cancelled until after I go back to see the doctor and reschedule once she sees how well the eardrops are doing so far [the infection seems to have cleared up]. But then the audiogram was rescheduled anyway, and now I've missed my follow-up appointment and I have to wait for SOMEbody to DO their JOB so I can reschedual with the ENT ASAP so I don't have to RE-reschedule the audiogram again. This is unacceptable! I am beyond frustrated. I've done all I can to communicate with all parties involved, but they won't communicate with each other. This makes my anxiety problems even worse. Another note: TWICE I was not informed of an appointment until the very last minute. Once with my new primary healthcare provider and once with my new ear doctor. [They are both EXcellent!] But, what if I'd had another appointment on either of those days? I received an unexpected automated call out of the blue to tell me that a van would pick me up. For WHAT?? I always get picked up for activities on Mondays and Fridays just before noon, and I've had several other scheduled appointments, no problem.

I am waiting months to get a appointment that never comes to get glasses it tooks almost 5 months…read moredental appointment I am currently waiting 8 plus months I get a appointment just for them to tell me about the next appointment what there gone to do still waiting messed up on bite guard been asking for partial dentures for over a year I can't eat much due to my teeth hurting most employees are nice have a few that love to gossip about patience and spread rumors right out in front of everyone still waiting on my dental appointment and my glasses my psych doctor through me under the bus I saw her 1 time in the year I was there her name was Emily something always happened to where there was not another appointment my new one saw me 1 time for 10 minutes on video call seem to me he didn't take the time to care sounded like he was in a meeting with other people so there no doctor patient privilege and there's other people in the room listening his name was Josh still waiting for my meds been a little over a month and a half. Side doctors dental and vision I've been with this insurance for over a year still have not received anything from the dental they did put something in my mouth which it's been hurting for several months and then they denied doing it I asked them to take it out or give me x-rays and all three of them denied but I know for a fact they put something on my tooth I saw the blue light that white gel have been in pain ever since and that was a good two three months ago

Global Healthcare definitely helped my mother in her stroke recovery. While she has a long way to…read morego, these good people taught her so many things and were always so patient and kind to her. They were all a delight to have in our home and everyone went above and beyond for her.

Im so pleased with Global, They have been extremely helpful, kind and professional the whole time…read moreduring my mom's recovery here at home, they are very communicative and always text me with her appointments and scheduling, and are very flexible. We gave worked with Bernadette, who is a HHA and is always gentle and friendly while bathing my mom, Linda, Reed and Amanda who are PT and OT and have shown great patience with my mom, Adriana the social worker who has provided lots of resources and information for elderly care, and John Rae and Alex, the nurses who have tended my moms wounds and dressings and drawn blood for her kaiser tests. Amanda happened to be here when my mom had a possible stroke and she assisted me in calling 911 and assessing my mom's vitals until the ambulance got here. They go above and beyond. And you should completely disregard that racist review which is completely disgusting, talking about filipinos and 3rd world countries?? Honey i dont care what race or color you are as long as you provide excellent care, which Global has. I had already planned to write a review for them but considering the situation that just happened with my mom, and Amanda's assistance, I wanted to go ahead and sit down and write this review ASAP. Thank you Global for your awesome care with my mom :)

Highly recommend PrTMS treatment and the staff is amazing. The staff is so friendly and explain…read moreeverything in detail.

I think they need nicer better people more people with a heart. the compassion is totally lacking…read moreand drives families away. I do not like confusion or hardship and families being torn apart. things need to change here asap in my opinion

The center is great great people But the dental people put…read moresomething on my tooth with telling me even took it off the record as to not admit to doing it takes months to get a appointment just to wait for the next appointment I been waiting 3-4 months just for them to tell me they have to reschedule and now I add waiting months again with no appointments. Same with eyeglasses waited months for appointment to see Dr another month to get my glasses adjusted and another month to actually get them still waiting for my nexted appointment I called in many times to get a appointment only to say they call back and nothing Some employees call patience by funny names I am sure they were joking around but other patience heard it. I sit at home in pain waiting for my appointment that never get made this is directed to the Modesto site

If your needs are general this is a good fit for you. If you have specialty needs forget it. Blind…read morepeople dressed foolishly, mentally ill patients left without psychiatric support and medication monitoring, favoritism, etc. I joined in 2020 and I am leaving the program now. Before Welbe bought PACE it was amazing and now I wouldn't send anyone in serious need of care to them.

DO NOT USE THIS AGENCY Medical and Physical Support…read morePain & Symptom Management (Grade C): Failed to warn about high sensitivity to Morphine/Ativan in a nearly 100-year-old patient; resulted in two days of over-sedation. Medical Equipment (Grade D): Unnecessary "bundled" equipment arrived without transparency. Crucially, delivered an unsafe, bed with 40-year-old design bed with malfunctioning manual rails, leading to a patient fall and injury. Medications (Grade C): Late-night deliveries (after 8 PM) and inadequate supply for basic needs like constipation. Personal Care (Grade C): Aide was inflexible regarding scope of care, refusing basic help with a meal despite the patient's physical weakness. Emotional and Spiritual Support Counseling (Grade F): Minimal contact and zero emotional support. The social worker was dismissive, suggested the patient use briefs instead of the bathroom for caregiver convenience, and eventually stopped visits entirely, citing the VA as a reason to disengage. Caregiver and Family Assistance Emergency Response (Grade F): A two-hour nurse response time following a stroke. The responding nurse was unable to answer questions, used a CPAP instead of required oxygen, and failed to check swallowing safety until prompted. Communication (Grade D): Lack of compassion and poor coordination. Management was unavailable on weekends, and formal complaints to the Director of Nursing went unacknowledged. Administrative Deficits: Reliance on disruptive phone calls rather than a modern patient portal or written care plan. No consistency in staffing and a failure to respect the primary caregiver's work schedule for coordination.

The staff took great care of the Lantin family especially when my grandma passed. My family really…read moreappreciates the great service during this difficult time.

It all started extremely well with great communication. It ended fast and furious. The executive…read moreDirector, along with the case management person Amanda in their infinite wisdom, decided to drop me from their company and their continuing services without notice. They refused to continue my physical therapy as required. My healing from my major surgery was apparently much too fast for their necessary income needs. I do not recommend these people because they refuse to reinstate my status and it is noteworthy that apparently like everyone else it's all about the dollars folks.

We love focus! Jill is amazing! Very communicative and on top of equipment, orders etcread more