I'm glad I found Phil's! I'm new to the area and finding a good, honest mechanic is always a…read morechallenge. Phil's is exactly that. Kris was super friendly and the waiting area was nice to work in while I was waiting on my vehicle. I'm definitely taking my vehicles there going forward.

This is an updated review several weeks after I visited for service. To keep it short and sweet, my…read moreAC went out. I took it to Phil's to have it fixed. I paid about $400 for the repair on the AC initially, which didn't fix the problem. I took it back and was quoted and ADDITIONAL $1,500 to replace the compressor. (That would have made this an almost $2,000 air conditioning repair.) Industry average cost is less than half of what they quoted me. I took it to another professional and had it done for $500, where they found another issue with the AC that Phil's either never mentioned or never found. I brought up my gripe with Kris directly and was met with hostility. The shop wouldn't communicate via text or email and instead responded to my requests for explanation of costs only by phone or in person, which I assume is because Kris wanted twist words to spin the narrative. To quote him, "Don't you remember me saying x, y, z." It genuinely felt like I was being gas-lighted and manipulated into feeling "wrong" for questioning their pricing and being upset that they charged me $400 for something I didn't need. I would never send someone to Phil's Undercar after the experience I had there. I'd suggest you avoid them like COVID-19. (Which their staff didn't seem to be bothered by enough to wear masks, by the way!)

Went to this dealership and had a great experience! The sales manager Ron Carter was very helpful…read moreand patient with me to find the right vehicle for me at the right price! I would recommend this dealership to everyone! Best buying experience I've ever had!

The absolute worst customer service experience I've ever had with a car dealership. Unable and…read moreunwilling to help solve my vehicles, problems. Shotty workmanship, and unwilling to warranty the workmanship that they performed.

I managed to get myself stuck in a snow bank this morning. The roadside assistance lady gave me…read moreseveral companies to chose from and I just randomly picked them. The gentleman I dealt with, Tom, was awesome. He arrived to where I was and got me back on the road in no time at all. He even had me follow him back to town so that he knew I would be safe. I would highly recommend them!

The owner/master mechanic has 35+ years experience, and gets it right the first time, always at a…read morefair price.

The company after 4 hours still was not able to help so I called my OnStar service. This company…read morecharged me but never responded. Then I get a message that said they were unable to respond yesterday but the service was needed the end of august

From the owner: We are the ones that will get to you in a Code3 like response and take care of you and your needs…read moreto get you and your family safely back on the road!

Found this repair shop when I dropped my daughter at college. Visited a few in the area so I could…read morechoose a safe and trustworthy place for her while she is at college. I chose right! The team at affordable towing and auto repair have been amazing, honest and affordable. They have gone above and beyond for my daughter. Whether you live in Adrian or have a child at college far from home this is the place you can definitely trust.

A very nice group of people to work with. Always upfront…read moreabout what needs to be done and what it'll cost. Competitive pricing You vehicle will be done before you expect it...multiple x return customer.

Great service. Willing to work with customers. Prompt service. Highly recommend service going above…read moreand beyond.

I do not recommend this place. My 19 yr old son hired Bart to install a lift kit on his truck. He…read moregave him a good deal, since he's friends with his Dad. Problem is, that He did a shotty job. The truck was returned with ALL of the bolts finger tight. The truck caught fire while my son was driving it home, at 75mph on the expressway. Due to the Wheel Hub coming loose and shattered the bearings. My son struggled to put the fire out! He could have been KILLED. We got the opinion of 3 other master mechanics who all said this was due to improper install. My son had to fix the front driver side suspension costing him $600 in parts+ the tow not to mention the labor he put in. Then we take the truck for an alignment, and on our way home we hear and feel something is not right with the rear end.... ALL the bolts for the rear Control Arm are loose! My son reached out to the owner, Bart, after the first problem he had. The guy could have cared less, he told him that because he didn't charge him full price, and that they threw in a few bolts for free he thought they were even. I'm furious. We weren't expecting a full refund but we were expecting Bart to take accountability and do the right thing, such as covering all or even some of the extra expense to repair HIS mistakes. Considering this is how he handles business with so called friends, I don't recommend taking your vehicle to him.