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    Hanco Construction & Roofing

    5.0 (1 review)

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    6 years ago

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    Remodel Express

    Remodel Express

    (4 reviews)

    ***DO NOT USE THIS COMPANY*…read more Initial Complaint Date: 10/09/2025 Type: Service or Repair Issues Status: UnansweredMore info On July 10, 2025 we paid in advance the full amount of $6,817.86 per contract to Remodel Express to have a portion of our hickory wood floor replaced in our kitchen due to flooding. This also included having our kitchen, dining room, living room, front entry way, and hallway sanded, re-stained and polyurethaned to all match. Remodel Express hired a subcontractor, ******, who had two installers come and do our floors. It was expressly discussed with ****** and ******** that we had custom floors and our number 1 concern was to keep the character of the floors and avoid sanding too much off making the floor look like a gymnasium floor. ****** inspected and said that they would just sand down about 1/16th of an inch, just enough to remove the old finish but keep the hand scraped appearance around the edges. His guys came and promptly sanded our floors past the 1/16" th which the guy stated that he sanded them way down because our floor was not level, but it was flat and level now! He did not ask in advance I explained that we had agreed to only sand 1/16th of an inch but that he went too far and sanded out all the hand scraped edges and character of the boards leaving a tightly fitted floor which we did not want. He then told us that he could fix it with a special rotary tool (skill saw) but would have to bring it the following day. He stained the floor and then used his "rotary tool" and ran random, sloppy wide 1/4" gaps randomly all over our floor leaving crooked, splintered, burned and separated areas that looked horrible. He did not even transition the doorways and instead just rubbed stain across without even blending. He commented that his nephew was drunk on the last day and did not show up to help and he was in a hurry for another job and left without notifying us. We complained and the companies both came out and agreed that our floor was poorly done and they would collaborate and get back to us. It has been 4 weeks and they have not returned my calls or texts.

    I would NOT recommend this company Project: 56 sq bathroom…read morefloor tile replacement and tub 30x60 to shower conversion. The office manager referred us to their partner, Ray.He will tell you we do it once and we do it right that is a big Lie. After 2 months and$9K, I have a shower I can't use that has a chipped base, not sealed with bathroom walls that Ray asked me to do myself! Damaged drywall I had to paint. The caulk between the shower walls is cracked and covers with quarter round porcelain! On top of that, Ray was rude and disrespectful. I gave the manager a courtesy call before placing this review last week, and she did not get back to me as she promised. Google has two reviews 5 stars seem from two family members. You have to search hard to find reviews for Remodel Express, which is the same company as Flamingo Flooring according to the manager. These reviews were on a website that you can't place a review on. Make sure to stay away from them and hire a company that values their customers, stands behind their work, and is registered in the BBB.

    Northern Exteriors

    Northern Exteriors

    (10 reviews)

    We had some roof work that needed to be done. We had a new roof put on six years ago that was…read moreinstalled a little sloppily. We got several bids. The initial contact we had with Northern Exteriors was not great. The initial man they sent was not a good people person. We decided to go with Northern Exteriors despite of him. Of the options we had we felt best about this decision. That is when Roberto came to the rescue. He apologized for the original front man and immediately began to take care of us. They sent a crew out to work on our roof that just so happen to be there at the same time that our original roofing guy showed up to defend his work. They were gracious enough to send the crew away and they came back the following week to get the job done. They identified her problems and fixed them quickly. Nothing but great things to say about Roberto and Northern Exteriors.

    I will let pictures of their work speak for itself…read more If i could give zero stars I would. These are my actual experiences and are reflective of my personal opinion. For the experiences of others, I will let you refer to the appropriate review platforms (ksl, Yelp, BBB, etc.) We selected this Northern Exteriors (AKA Northern Gutters) based on their presentation of materials that they offered and their 5-star Google review that was highlighted during the initial meeting accompanied by the 5-star Google review prominently displayed on the advertising where I found their company in a monthly mailer. The first attempt installing the siding that had to be removed after I informed Roberto that it was unacceptable. See photo Second attempt, I had to ask the crew to stop working because the quality of workmanship was not satisfactory to me. I reached out to foreman, and they agreed that it was not up to their standards. See pictures Roberto told me they were going to bring in a new crew and that I would be happy with them. At some point, during their 3rd attempt at installing the siding, a crew member said that I asked them to change out batten strips. I never requested this change and was sent a change order in the amount of $2500. I declined to sign as I did not request nor agree to these changes and their agreement states; "Prior to any changes of cost, the client will be notified." Due to poor material handling, they had to completely repaint all the factory painted Hardy panels. After their painter had finished, I went out to inspect the work and he had spilled/splashed paint on large portion of our brand-new paver installation. I had to pay someone else over $2k to steam clean and reseal the pavers. The did offer to send "one of their guys" over to fix it but i declined due to how bad the project was going. See pictures On March 1st, Sam did reach out to discuss our disagreement on the change order. I told him I would send him pictures of the damage to our property and building caused by his crews, and we could discuss after he reviewed them. I sent him the email with the pictures of the issues, and he responded they he had received them on 3/8/2024. I have reached back out on 4/20/2024 and 5/6/2024 with no response. See the pictures of the quality of workmanship that I sent to Sam as well as damage to existing materials (drip edges and roofing materials installed by someone else) caused by their crew during the siding and soffit installation. See pictures Fast forward to today, this is what the install looks like. It has gotten so bad that I will most likely be replacing all the chamclad material they installed. See pictures On September 17, 2024, the siding manufacturer, Chamclad responded to my email and stated the following Northern Exteriors work: (see picture of email) The most disgusting and dishonest part of dealing with the owners of this company, is the fact that I emailed Kelcee on 1/11/2024 that I was sending via certified mail, the final payment due on the original contract in the amount of $8,611.43. Knowing this, Kelcee STILL filed a lien on our property on 1/12/2024 in the amount of $11,111.43, which was the amount due plus the $2500 change order in dispute. As of 3/25/2026, the FULL LIEN IN THE AMOUNT OF $11,111.43 is still recorded on our property and the check for $8,611.43 was cashed on 1/25/2024!!!!! Lastly: In addition to the grossly inaccurate amount on the lien which is still in place at the time of this review 3/25/2026 A YEAR LATER, in a letter from their lawyer dated 1/16/2024, Northern threatened to initiate foreclosure proceedings on our house unless we pay the disputed amount. Choose your contractor wisely. In further effort to contribute to a fair and well-informed marketplace based on my actual consumer experience and because this is an issue of public concern, this review will be amended as additional and true information becomes available.

    Hanco Construction & Roofing - contractors - Updated May 2026

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