Son Auto was THE best in the area when they first opened. The service was quick and reasonably…read morepriced. Now it seems that the turnaround has diminished greatly. Recently, Son Auto had my brothers car for months without updating him of what repairs the car needed, moved his car to a second location that is unguarded(Son Auto claims to have purchased this unsecured property.) The day we were told the car was finally ready, the car killed(stop working) literally one block away from the shop.

I would give 0 stars if I could my 1986 Cadillac haven't ran right since it left that shop 2500…read morehundred in the whole never bring your car there and they want get any of my business again and I will let everyone I know to stay away from this shad shop

Best Volvo dealership around. I previously purchased from the Volvo dealership in New Orleans and…read morehad a less than amazing experience. The service department in New Orleans is actually pretty horrible, if they ever call you back to schedule in the first place. At Giles, the service is prompt, professional, and thorough both in the sales and service departments. The people in the sales department are actually knowledgeable about the cars they sell, which is refreshing. It really feels like you're dealing with experts. Getting your car serviced is as stress-free as it can possibly be and the service managers communicate very well throughout the process. They have a great system in place that keeps you in the loop while your car is being taken care of. They are always very friendly and polite as well. They tend to have a smaller fleet available for purchase than some of the other dealerships, but they run a very organized business, so I don't think they need hundreds of cars on their lot to provide good options. Worth the trip to Lafayette if you're in the market for a Volvo. I will be ordering my next custom build from Sweden at Giles.

After reading so many great reviews from Giles Volvo, my husband and I decided to make the drive…read morefrom New Orleans to Lafayette -- and we're so glad we did! We were looking for a new XC90, and thanks to the exceptional help from Lochlan, that's exactly what we drove home with. Every employee we met was friendly, professional, and went above and beyond. The selection was impressive, and the dealership itself was spotless and welcoming. The two-hour drive was absolutely worth it for the outstanding service we received from Giles Volvo. I can't recommend this dealership enough!

Purchased a used Audi Q7 from Audi Lafayette on 10/31/2023. The inspection report they gave me…read moreincluded "Battery Condition-Post Condition and Midtronic Test/GFF Test" with a "Pass". As I soon learned, the battery condition was not inspected. It was swollen. The posts were slightly corroded and leaning from being swollen. It had 314 out of 850 possible cranking amps. Yes, it was "As Is" but "As Is" was based on the report they gave me. I had purchased the vehicle with the intent of taking a trip to Alabama and Tennessee two days later. Ended up having to jump it off and/or trickle charge overnight for several days until I could get it replaced. The cost was over $500. I was 554 miles away and they had the gaul to tell me, "Management asked if you can bring it here they will take care of the battery." This was of course after I knew the condition of it. Would never have left home with it if I'd known before. No way I was taking a chance of driving that far to have them replace it, mainly for the risk of damaging the electronics in the car. They refuse to compensate me for any of it. They will not stand behind their sales and they obviously will lie about the condition of their vehicles. Do not buy a used vehicle from them!

Beautiful business, with beautiful vehicles ! Audi staff was amazing, they go above and beyond to…read moremeet your needs ...

Took my 66 Mustang here with a fluid leak and they did me up right…read more Joe knows his transmissions and can taylor your transmission to what you want. By that I mean they can make it more durable, shift smoother, shift harder, etc. in my case they did a full tranny rebuild and tweaked the shift points to shift later and harder for more of a hot rod style shift. Overall I'm very pleased with the work and would recommend them to my friends. (And enemies. Lol) Enjoy!

If I could give this place a negative star, I would!!!! I will definitely advise all of my friends…read moreand family to stay far away from this place and to share this with their family and friends! This business had my vehicle for 4 hours to thoroughly inspect my auto A/C. I got a call the same day explaining what the problem was and they would fix it the next day. The next day, I pick up my vehicle after 8 hours...........and the A/C is not fixed!!! Apparently what was repaired was not the problem! Either the technicians are not knowledgable or this is a way they hose new customers!!!

Thank you John and Janine for always being so accommodating, courteous, and knowledgeable…read more These business owners always go the extra mile to make sure you and your vehicle are well taken care of. Very reasonable prices too!

I first went to this business several years ago when the bid I got from a dealership was way to…read morehigh. The mechanic did great work for about half the price of the dealership. I now bring them all of my business for oil changes, brake work, and other major issues. They did not even charge a diagnostic fee to look at a problem, and I was directed to another place that could do the work.

Excellent mechanics. Honest, completely reliable & I trust them. Only mechanics I've used in…read more Acadiana

Absolutely the most competent, timely and reasonably priced auto shop with the best customer…read moreservice I've experienced in my 46 years of driving.

People are very polite and friendly. Repairs were done…read morequickly. They were able to find an almost new part saving me money.

SAVE YOURSELF A HASSLE AND AVOID!!…read more I brought them a 2011 black Toyota Tundra with some door damage well over a year ago. Being that the estimate was over $3,200, I asked them if they could fix a couple of rock chips/ minor dents. It is a black truck, so everything is easily seen. I went to pick up the truck a month later, and the one of the two doors had a HUGE noticeable crease in it. I HAVE NO CLUE how this was overlooked, it was absolutely terrible. The other door had paint dripping near the handle. The owner, who is named Carl, agreed that it needed to be fixed, yet offered no apology. So, I go to pick it up several weeks later. Now the dents are a bit better, but the paint they applied had SO much orange peel, it looked like a 6 year old got a hold of a paint gun and went to town on a vehicle. They were frustrated with me, and the owner agreed it should be fixed, yet threw in the comment "This is why I didn't want to take a black truck." THEN WHY DID YOU ACCEPT IT??? I CANNOT believe the level of unprofessionalism from these guys. So, I brought it in multiple more times, fought with Carl and his employees, and finally accepted the fact that this shop took my money, robbed countless hours of my time for pickup/dropoffs, and all I have to show for it is a "band-aided" truck. The last time I picked it up (the time I accepted it) there was even primer overspray on parts of the truck that weren't painted. Had to polish them out. DON'T GO HERE!!!!

Friendly, understandable, and very knowledgeable of my situation I had a concern about my vehicle…read more I gave them a call. I took every bit of 10 seconds to give me an answer on what I need for my vehicle.