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    Hampton Inn Parsippany

    2.9 (59 reviews)
    ModerateHotels
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    Hairy raisin on the phone.
    Destiny E.

    I am so utterly disgusted by my stay in Parsippany that I can't even believe that this property is within the Hilton portfolio. Came here with my daughter after a really long drive. From the moment I entered the elevator, I knew I was in the wrong place. The elevator is downtrodden and in serious need of a facelift. I got to the sixth floor and noticed an unpleasant aroma. Got to my room (with a sleeping child on my shoulder) and tried to relax. Unfortunately, I couldn't because there was no hot water, the restroom was filthy, the coffee machine didn't work, the TV had four working channels, the heater didn't work, and the A/C vent was broken and filthy - causing it to shoot out god-knows-what into the air. Additionally, the entire floor around the unit was soaked... So, I called the front desk. She offered me 5,000 points and told me I could change rooms. When I arrived to 1619, I was shocked to see the maintenance man there. He informed me that the only way to get warm water is to run the sink and tub at the same time. He was very apologetic, but it was clear he'd been working on the same issues in multiple rooms all night. By this point, it was after 11 pm and we just wanted to shower and sleep in a clean room. That wouldn't happen. We kept hearing loud, clanking noises coming from the restroom all night long. Additionally, the room was filthy - covered in hair and raisins from previous guests. At one point, I attempted to call the front desk, but the phone didn't work, AND, there was a hairy raisin on the phone's receiver which wound up on my face. My entire experience was horrific. It was also alarming because no hot water meant that employees weren't washing their hands properly - including the breakfast crew. I am so disappointed. To have gotten no sleep and be subjected to such filth is beyond me.

    Lauren K.

    This property is smartly packed into a business park and shares the lot with the Hilton Parsippany. Why is that smart? It's quiet, no traffic noise and you can walk around the business park and visit with the strolling ducks by the pond. First thing is first, I do not recommend staying here without a car. The hotel offers complimentary breakfast and the Hilton with three restaurants, one of which is Ruth's Chris are an option but everything else - you'll be looking at a $10 Lyft, minimum each way. It's NJ, so walking is not possible beyond the business park. The hotel is modern with a sleek and big lobby. The lobby was quiet when I worked in it. There is a free business center in the lobby along with a pantry with ice cream, drinks and snacks. And a limited number of other sundries. Free internet is available to all guests with higher speed free to HHonors guests. Also, free parking! The rooms are clean and bright. I had a big room with two beds. The noise carried from the hallway but it was brief as others were just talking as they were opening the doors to their rooms. There is also a clean laundry room on floor two with two washers and two dryers. The staff were all really nice. If anything, they are busy at check in and out but bored during the slow day. They work hard and are very helpful. The fitness center is in the Hilton. It's easy to go there with your key. You do not need to speak to anyone at the Hilton. The rates are much better than Hilton, so why not give it a try?

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    11 months ago

    The room was very neat and clean. The breakfast was amazing and delicious.The staff was very polite also.

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    Page 1 of 2

    Ask the Community - Hampton Inn Parsippany

    Review Highlights - Hampton Inn Parsippany

    It's quiet, no traffic noise and you can walk around the business park and visit with the strolling ducks by the pond.

    Mentioned in 3 reviews

    Read more highlights

    Hyatt House Parsippany-East - Restaurant

    Hyatt House Parsippany-East

    (59 reviews)

    $$

    This hotel has the basic essentials: a clean bed, a clean bathroom, and a clean kitchenette. The…read morerooms are spacious and great for families. The hotel is old; the latest updates seemed like they were from 10-20 years ago. If you stand near the window, you can feel cold air seeping through the cracks (1 star off). The staff is friendly, but no one brings up anything if you need anything. I got a paper cut and needed a Band-Aid, and was told to go down to the front desk to get it myself. I guess it was a good thing that I did not have a more severe injury? I am not a prima donna, so that was fine. Cleaning crew turns down the thermostat to 64F after servicing your room. I guess they don't know that the windows are seeping cold air and guests want the thermostat up. They really should not be adjusting the room temperature during cleaning though. If you are looking for a no-frills hotel in the area, this is a good choice.

    Hyatt House Parsippany was the best place we could have chosen to have our wedding Hotel Room…read moreBlock. We worked primarily with KeriAnn to help coordinate for the weekend of our wedding and she was so thorough and detail oriented. She was incredibly communicative and made sure we went through all the nuances of our wedding weekend with a fine toothed comb. The rooms themselves were beautiful, clean, modern & spacious. We used Gathering Room 1 & 2 the day of the wedding for myself & the bridal party to get ready in with the hair and makeup artists which was more than enough space to accommodate everyone. We were able to access the space early in the morning and the hotel even provided a complimentary hotel room next door for us to use to store our stuff, use the restroom and take photos in. The staff was great about passing out hotel room bags to our guests, putting together signage for our shuttle, and trying their best to accommodate early check-ins when they could. We opted to have an after party and were able to keep the bar open that was private for just our guests which was the best way to end the night with our family & friends. Raj was an incredibly attentive & friendly bartender. We had nothing but a positive experience here and will continue to recommend it to other couples who may be looking for a room block for their wedding weekends!

    Hampton Inn & Suites Parsippany/North - Exterior

    Hampton Inn & Suites Parsippany/North

    (48 reviews)

    $$

    1-Star Review for Hampton Inn & Suites, Parsippany, NJ…read more We had a shocking and deeply upsetting experience at this hotel with our two kids -- one of whom is autistic. We had stayed here just two days earlier with no issues, but this time, a rude and unprofessional front desk woman unfairly accused us of causing a problem simply because our autistic child didn't have shoes on at check-in. Instead of showing any understanding or compassion, she escalated the situation by calling the police on us -- even though we did absolutely nothing wrong. To make things worse, she contacted corporate, and without investigating or even listening to our side, corporate backed her actions and refused to let us check into the room we had already paid for. This entire experience was humiliating, discriminatory, and traumatic for our child. Families with special needs deserve compassion -- not judgment and false accusations. Hampton Inn corporate should be ashamed for how this was handled. If you value decency, empathy, and respect, stay far away from this hotel.

    Absolutely not. I have stayed at this property before and it was fine. Nothing to write home about…read morebut again no major issues to report until today. I made a reservation as I always do on the Hilton app. The app notified me I was able to check in and select a room which I went ahead and did as I have in the past. Today I get a voicemail from the property asking to call them back. When I called them back I got an earful from the front desk woman because apparently I wasn't allowed to check in and select a room despite the app allowing me to do so. I explained to her that the app allowed me to and that I always do that and have done so in the past at this same property. She proceeds to in so many words call me a liar and say it isn't possible when again it absolutely is. The entire interaction was so off putting and uncomfortable. She made me feel uncomfortable even coming in for the stay. I late cancelled my reservation after calling the Hilton 800 number and upon them contacting the property to cancel the reservation the same woman proceeds to tell the corporate customer service agent that "that isn't how the interaction went down". I told the agent I'm uncomfortable and I absolutely refuse to stay there. I booked another room at another Hilton property, checked in, and got my digital key in all of 5 minutes total. If there's a disconnect between Hilton and their apps check in policies and the individual property that shouldn't be put on the customer. Felt like I was in the principals office getting an earful for checking in on the app. Do better. It's disturbing to have this level of crap customer service.

    Sheraton Parsippany Hotel

    Sheraton Parsippany Hotel

    (210 reviews)

    $$$

    Meh more like 2.5 stars! This hotel has always stood out to…read moreme because it looks exactly like a castle. After passing by it for years, we finally decided to book a 24-hour stay to see what it was like. The outside really does give off that fairytale castle vibe, but once inside, the magic fades. The property is huge and extremely busy--the lobby felt more like Grand Central Station than a relaxing getaway, which was a little overwhelming. They even had a security guard walking around the lobby, which felt a bit unusual. On the plus side, the hotel has lots of parking and is conveniently located right off the highway, so it's easy to get to. They also have both an indoor and outdoor pool, though we didn't have time to check them out. Our room was clean and spacious with a nice view, and the bed was comfortable. However, everything else felt very dated, as if it hasn't been refreshed since the early -2000s. The mini-fridge alone looked at least 15 years old. For such a large room, the bathroom was extremely small, with the sink, toilet, tub, and shower all crammed into the same space. They still use a shower curtain, and while they do provide toiletries (shampoo, conditioner, and soap), the setup felt more budget-level than "castle." The closet also didn't have any extra blankets or pillows, which was disappointing given the size of the property. We had dinner at the restaurant downstairs (steak, fries, chicken Caesar salad, and two drinks). The food was decent--not bad, but nothing memorable. We did end up moving seats because there was a noticeable gnat issue near the bar, which wasn't ideal. Check-in and check-out were both smooth, but we were a bit annoyed when housekeeping knocked at 9 a.m. on our departure day to ask when we'd be leaving. Overall, this hotel has so much potential. The exterior is beautiful and inviting, but the inside doesn't live up to the castle charm. It's in serious need of updates, and for the price, it doesn't quite deliver on luxury or relaxation. If you're looking for a busy, castle-themed stay that's easy to get to and offers pools and parking, it might work for you. Otherwise, you may want to look elsewhere until renovations are made.

    When I pulled up to this Sheraton I was blown away by the outside. Its beautiful! It really looks…read morelike a castle. When I went into the lobby I was still pretty excited. The lobby was nice, there is a restaurant that is open for breakfast and dinner. The staff were really nice and friendly. Now the room... It left a lot to be desired. I was beyond disappointed. It really needed a complete overhaul/ update. The dust was visible on all the countertops. For as nice as the rest of the hotel was, I was seriously disappointed. Im not sure if I will be returning to this location or not. I will make sure when in town next to check reviews to see if any updates have been made.

    Embassy Suites by Hilton Parsippany - Perfect for families, our beautiful two room suites feature a spacious living room and complete separate bedroom.

    Embassy Suites by Hilton Parsippany

    (182 reviews)

    $$

    Note: This rating would be lower but Hilton support came through for our group and made the…read moresituation right. It took about one month to resolve everything, however. The Embassy Suites by Hilton Parsippany has serious heating/cooling problems and you need to be aware of that before booking here. Came here for an event and left with one of the worst hotel experiences I've ever had. Embassy Suites by Hilton Parsippany is easy to access and has plenty of parking, but you do have to pay for parking. I want to say this before I go further, the hotel staff were not really the problem here, it's the whole property as the building and rooms are out of date. Check-in went badly, as while they did have my reservation, they could not check me in even with downloading the app. Corporate helpdesk even had problems when the employees called about my reservation. Basically, my reservation had to be deleted and remade, and this whole process from start to finish took around an hour, and it was frustrating. The interior of this hotel is iconic. The atrium is full of trees, plants, fountains, and stone walkways. It is very visually appealing, and I cannot stress that enough, with a large amount of natural light coming in from all the windows. This design caused one of the biggest problems of the weekend sadly, as the heating/cooling plant could not keep up with the high temperature's outside. The interior of this hotel was shockingly warm all weekend, and very much affected our event experience. On top of that, the pool was closed for renovations, so you couldn't even go for a swim to cool off. For the rooms, they were suites with a nice amount of square footage. The beds were comfortable, but the whole room looked like it had not been upgraded in roughly a decade based on the wear and tear and what TVs are provided. Room did come with a larger mini-fridge and microwave. Because of the oppressive heat outside, our rooms heating/cooling basically did not work all weekend, making it uncomfortable. The bathroom due to its design and shower curtain could easily flood the floor. Our mini-fridge was dirty on the inside with some sort of spill I cleaned up using disinfectant I brought along. One sink had major calcium deposit that I could not remove. It was also dark in the room unless you opened both the atrium facing and outside facing curtains. Our room was disappointing for the most part due to the heat. The complimentary breakfast was ok, with eggs, sausage, potatoes, various grains, pastries, coffee, juice, soda, and an omelet bar. Event space is somewhat limited depending on your needs, and you might have to be creative with setups. Overall, this hotel was massively disappointing and I cannot recommend staying here at the $150-$200 price point. The iconic look of the atrium is the only reason to stay here and you should otherwise avoid the Embassy Suites by Hilton Parsippany unless absolutely necessary.

    What a terrible hotel. We got free drink vouchers and my wife is watching my sick kid upstairs so…read moreshe asks me to bring her up a drink and the barman very rude says I'm not allowed two drinks. I show him the adults on my reservation he doesn't care. So now for the truth: the pool is falling apart the rooms are dated and smelly and even though the hotel is in the middle of nowhere they charge for parking!!

    Homewood Suites by Hilton Parsippany-Troy Hills - Breakfast Area

    Homewood Suites by Hilton Parsippany-Troy Hills

    (12 reviews)

    This hotel has the potential to be great but due to lack of cleanliness, I feel it is going…read moredownhill quickly. When I was looking for a hotel in the area I did a bit of research and learned this homewood was recently renovated. The lobby is very nice and inviting along with the light color furniture selection and window detailing in the rooms. Homewood hotels always have a more spacious layout since they include kitchens and a living room area in either a studio or bedroom format. There is also a basketball court outside, an indoor pool, and 2 pelotons in the gym (per my coworker) for those that want to remain active during their stay. There is also onsite parking which I hear costs money from other reviews and I was not told that so waiting for that bill to come through... Now for the lack of cleanliness... I walked up to my room and there were 2 lady bugs right by my room number. I walked in my room and there was one on the wall. Since ladybugs can be an infestation, I figured switching rooms would not fix this. It was also late and I didn't feel like running around town to find another place to stay. Upon settling into the room I started finding hair in various places of all color... brown, blond, black, curly, wavy, and straight. My coffee table had a sticky spot on it, clearly not wiped throughly. There were brown/black spots on the ceiling and cabinets. I found a random pair of socks in the stairwell on my last morning as I was leaving. Also the cherry on the cake... my shower took FOREVER to heat up, to the point I thought it wasn't working. I made up my mind that I would suck it up and take a cold shower then check out first thing since I was exhausted and didn't feel like getting dressed and packing. Luckily as I was rushing to take my shower it started to get a little warmer and finally on the verge of hot, so I decided to stay another night and letting it run for 10 minutes before getting in (I would be pissed at this water bill if it were my actual home). Didn't remove a star for this but I do wish there were more takeaway options for breakfast like fruit. I grabbed a yogurt which worked but maybe some hotels are not doing fresh fruit anymore to minimize waste? I'll be staying here again soon since for longer trips my coworkers and I tend to need a kitchen to cook fresh meals (I hear the knives suck and my coworker bought her own) so I'll see if I just got a bad room or if the lack of cleanliness and lady bugs is consistent....

    I'll start with the positives - this hotel was very clean, and the complimentary breakfast was…read moredelicious. However, what really rubbed me the wrong way was being charged $15 PER NIGHT for parking WITHOUT BEING TOLD! We checked in, and were asked if we had a car. Naturally we said yes, and were handed a little tag to hand on our windshield. At no point were we told there was a charge for parking, nor did it state as much on the aforementioned tag. Several of my friends who checked in with us had a similar experience. Even if we were appropriately informed that we would have to pay, it's nonetheless a ridiculous policy. The only time I've ever had to pay for parking at a hotel like this was in the heart of major cities such as Manhattan or Chicago, not rural New Jersey!! Considering the rooms are disproportionately expensive as it is, making guests pay for parking is corporate greed at its worst. Additionally, my wife and I left our room at 9:00am to attend a nearby wedding. We got back to the hotel around midnight, only to find that our room had not been cleaned. It was very disappointing. Lastly, a friend of hours who was also staying in the hotel had called the front desk to request extra linens. The response? "Come down and get them." Like I said, the lobby was very clean and the breakfast was great, but having to pay for parking in an area like this is ludicrous. What made it even worse was the deception.

    Hilton Parsippany

    Hilton Parsippany

    (152 reviews)

    $$

    Overall pleasant, but tired hotel. Would we stay again? Yes…read more We stayed here for the: -convenient-ish location (30-min drive to EWR Airport, 30 min drive to family) -nice looking gym - equipped with about 6 treadmills, a few other machines, and some free-weights, as well as complimentary waters and towels -coffee shop in the lobby -convenience shop in the lobby - appreciated the option of grabbing a late-night snack, drink, and wine from the comfort of our PJs (we grabbed some salty/cheesy snacks, a Klondike bar, and a small bottle of sauvignon blanc - yes prices are high, but worth it for the convenience) -attached restaurant - we didn't end up dining there on this visit but appreciated the option in case we needed a meal Our guest room was on the 5th floor, down an old corridor. The nearest elevator was a single elevator (not a bank of elevators), and it went out twice during our 4-day stay! Our room was spacious - felt very tired but it did have a white duvet cover, which is appreciated, and it did feel clean. Staff at the front desk didn't know the status of the elevators or what events were happening at the hotel. Strange that the hotel charges for parking. When we were there, their very large parking lot had tons of open spaces. I get an urban property charging when space is limited, but this seemed odd. Why not add it into the hotel charge? Again overall we liked the Hilton better than the other hotel nearby that we've stayed at. Our search continues for a Northern NJ hotel near to family with a solid gym. But if we stay in Parsippany again, we'll choose this over the other, more tired options.

    Bought 2 Miller Lights at brand to my shock was $26! Haha....thinks must really be bad if you…read morecharge the only people there a very high $ amount to make up for your losses...they won't come back! We went to wegmans and bought a 12 pack for $18 Don't go here without a cooler

    Hanover Marriott - Queen room

    Hanover Marriott

    (105 reviews)

    $$

    Nice and comfortable hotel, a great spot to do conference seminar, I came here for my Rotary MNE…read morePELS (Mid-Northeast President Elect Learning Seminar). The room are pretty big and comfortable and super clean. The conference room are pretty big and meeting room are good. I attended a private dinner in one of the main conference rooms were attentive and the food was yummy, I also attend different meeting rooms at the layout was good. The staff were very attentive super kind, I was pleased with the service and their professional. You also can find a good bar and restaurant inside of the hotel

    This was just ok. There was nothing that stood out from the property or the people but I'll get to…read morethat later. I got here on Wednesday and checked in late in the afternoon. The people at the desk weren't the friendliest. In fact, they seemed less than enthused about me being there. Once the check-in process was complete, I went up to my room. It seemed nice at first, but upon entry it felt like a sauna! I went out and got dinner and figured fit just needed time to cool down since it was much hotter than usual. After coming back, I noticed the temperature hadn't changed. I alerted the desk upon on my way to work out to let them know. When I got done from working out, I noticed it still hadn't changed so I asked them again and then sent someone up. He deconstructed the unit and gave me the "VIP" temperature, which unlocks it to go past 65. He said he put it at 60 and said it'll cool down in 10 mins. Now, while he was giving his spiel, he specifically said something about the hot water being off. I asked if that meant I wouldn't have hot water for my shower and he said no because they were separate units. I beg to differ. Once he left, I hopped in the shower and surprise surprise, no hot water. It wasn't even lukewarm. Not to mention, it never cooled down and I woke up sweating. I alerted them in the morning what went on and asked if I could switch rooms. The attendant said she'd award me 5,000 points for my trouble and gave me a new room. The first thing I did was check the shower to make sure the water was hot, and it was. I noticed the air felt the same as it did in my other room so I let them know on my way to breakfast. I came back and saw it hadn't changed. I told them again on my way to workout. Came back and same thing. When I went back, the attendant said the repairman closed out the ticket but she could send him back. The man came back to the room and you could tell he was pissed to be there. His tone was dismissive and after explaining what happened he said, "we fixed everything. You need to sit here for a while and you'll see." Oh ok, pal. I guess I'm a child now. I said thanks and he left. While the new room eventually got cooler, it was the principal and tone behind the matter. I wouldn't be raising a fuss if there wasn't merit behind my concern. If you're ok with mediocre service, this is the hotel for you. I won't be back. Update: 3/19/2026- I never got the points that they said they'd give me.

    Hampton Inn Parsippany - hotels - Updated May 2026

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