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    Hampton Inn Dandridge

    3.8 (36 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Jennifer M.

    Very nice and clean hotel. Really good breakfast. Coffee and Oatmeal with yummy dried berries and slivered almonds, fresh fruit, muffins, toast, waffles in a self- making waffle maker which came out great. Got a decent night sleep on a quiet floor with a great bed. I was happy the bathroom was also very clean.

    Bed bugs discovered on 12/22/16 at Hampton Inn in Dandridge, TN
    Kristen B.

    Do NOT stay at Hampton Inn in Dandridge, TN. Not only did my room (room 200) have bed bugs, the manager told staff members to lie to me after they had an inspection with an exterminator, because they didn't want to upset a guest. 1. I have been in a hotel room with bed bugs all week. 2. I have bite marks all over my body and reported them yesterday and again today to hotel staff. 3. There was no follow up at all by management. 4. Hotel staff was instructed to lie and tell me they hadn't found anything, when they did find bed bugs in my room and left my belongings here all day and plan to treat tomorrow. They planned to relocate me to another room for my "safety." 5. Thank God for whistle blowers. An employee with a conscience told me the truth. After a while of consoling me, we found some of the bed bugs and I started putting my belongings in trash bags. 6. I called corporate who attempted to help, but said that their protocol was to wait for the hotel GM to respond first (the people who lied to me). 7. Meanwhile, I haven't been sleeping because I've been getting bit and thought I was crazy. Do NOT stay at Hampton Inn in Dandridge, TN. I am currently working to determine how to treat my clothing and how to get reimbursed for all of this.

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    10 years ago

    Hamptons are always clean and quiet. In the twenty years I've used them never been disappointed.

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    The staff at this Hampton was incredibly helpful and attentive. Even with last minute travel changes they went above and beyond.

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    11 years ago

    This is one of the nicest Hamptons I've stayed in. Very clean and comfortable, friendly staff and excellent customer service.

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    12 years ago

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    Ask the Community - Hampton Inn Dandridge

    Review Highlights - Hampton Inn Dandridge

    “There is an indoor pool, hot tub, and fitness center.”

    Mentioned in 2 reviews

    Read more highlights

    Quality Inn

    Quality Inn

    (27 reviews)

    $$

    Oh my goodness what a gem this was for a tired traveler. After traveling several hours on Thursday…read more9/27 I arrived around 10:30 PM to a friendly, efficient desk clerk. Then I go to my room and the online reviews I had read were spot on. It was sparkling clean. The bed was so clean and comfortable it smelled great! Also, it was very quiet. Got a good nights sleep and enjoyed the great water pressure in the shower all for 89.00 for a king sized room. I slept late so I missed breakfast, but read online that it is good as well. How can you beat this value. I would stay there again in a heartbeat.

    This is about the cleanest Quality Inn at which I've ever stayed. It's a very nice property, the…read morelobby is spacious and has a full breakfast, and the employees are very well trained and welcoming! The workout room is incredibly nice for a motel, with ice cold AC during the summer to help you survive a thorough workout! They also have coin laundry next to the workout facility. It's a very convenient location just off I-40. My room faced the interstate and I wondered if it would be noisy. It was shockingly quiet for being right on the interstate! The downside is that the WiFi doesn't work. I had some very important work to finish for my job and was unfortunately thwarted. Even when I provided my personal information and signed up for their loyalty program, the Internet was still useless. That knocked my rating down from four stars to three.

    Holiday Inn Express Dandridge - Hair in sink

    Holiday Inn Express Dandridge

    (38 reviews)

    $$

    Great view of smoky mountains However the mattress and…read morepillows were way too firm Holiday inn has a wonderful pillow top mattress cover that should be used at this particular property and all properties as far as I'm concerned We liked it so much we ordered one and use it at home Nice staff and large room with balcony !

    ZERO out of TEN! Booked online arrived 7:30 pm. Clerks…read moresitting outside in driveway. Checked in, gave me a room key 3rd floor, then told me elevator was broken since April 27 (over 3 months). Told them my wife and I had difficulty walking and couldn't lug luggage up three flights of stairs. Sold out, no other rooms available. Asked to cancel and book me with another HI Express. Told me she was not able to that. Would you call another HI Express? No but you can. Took keys lugged luggage to opposite end and with great difficulty struggled to carry luggage three floors. Arrived at Room 301, used key and door opened into a room with clothes strewn about and someone in the shower. Painfully walked back downstairs, "Oh should be 312". Stumped back upstairs to a very outdated room, little to no furniture. Most horrible experience with a hotel in my 72 years. Wrote review 1 out of 5 to corporate IHE, with no response. Then received email from HI Express Dandridge requesting review. Send them the same 1 star review detailing this horrible experience. Then I was able read other reviews, at least 50 with 1 or 2 star reviews dating back to 3 months expressing the same 3rd. Floor, no elevator, poor shabby interior, lack of customer care or customer service. It was clear corporate HIE and IHG have known about this horrible customer experience for months and did nothing to at least warn the customer. I will be very wary of trusting HIE or HOLIDAY INN Corporate in the future.

    Econo Lodge

    Econo Lodge

    (19 reviews)

    $

    There is no coffee at the "free breakfast". There is no television, but there are two…read morerefrigerators. It is so noisy, it sounds like a bowling alley is upstairs. Every 30 seconds a bell rings. If there was a television, maybe you could drown it out. No way you can sleep here. There's a coffee maker in the room but it doesn't work. They say they have been brewing coffee at the " free" breakfast for the last 30 minutes, but still no coffee. I've been awake all night. Also, there's no hot water in the shower. I would have been more comfortable sleeping in the car.

    This hotel was a complete embarrassment. Booked two conjoining rooms for my wife and I as well as…read moremy mother for a cross country move. I was ensured that we would have conjoining, nonsmoking rooms. When we got to the hotel around 12:30 am, the front desk worker said that they didn't promise us conjoining rooms. They also charged us for our cat, even though we paid for her fee online. The first thing my wife and I found in our room was a dirty, used face mask sitting right on the desk. After check in, we discovered that the water was not working, and they still allowed us to check in knowing this the case. After this was resolved around 2:30 in the morning, I found numerous hairs in the bathtub, and the towels had countless stains in a range of colors, with the floor towel being the worst of all. Our room was CLEARLY a smoking room, and every aspect of the room was dirty. This hotel was a colossal health hazard in every way. I am someone who rarely reviews any place of business, but if only one traveler reads this and stays away, it would be worth posting. I only wish I took photos to document this terrible experience for you. DO. NOT. STAY. HERE.

    Smoky Mountain Lakeside Resort & Marina

    Smoky Mountain Lakeside Resort & Marina

    (5 reviews)

    I cannot say enough good things about this place! We stayed in "Lake my Day" (LOVE the fun names…read morethey give the rooms) Our room was spacious, clean and comfortable. The bed and bedding were absolutely luxurious! Our own private deck with a full size, well functioning hot tub was why we rented this place to begin with. And it did not disappoint. Our hot tub cover was done, water logged and difficult for one person to take off, but thats fixable.... And did not deter our enjoyable time at all. We star gazed from the hot tub. The morning was just as good. I got up at Sunrise and sat in that tub water the wild life. The small villas have privacy screen walls for the decks. The two end units are more open without privacy screens on the corners. There is a one time cleaning fee so if you stay more than 1 night, the cost is VERY affordable. I very much wish we had just rented this place the WHOLE time we were in TN. I am sad to leave. This was a perfect jumping off ground to the Great Smokey Mountains and Knoxville. The owner was delightful, easy to work with and i am thrilled they bought this place 3 years ago. Anything i can do to support this hard working young family, i will do. Stay here. Its GREAT!

    My family and I spent a week on your property. When we arrived on Day 1, our room 23013 was…read moreabsolutely gross. The entire room looked like it had not been clean in months!!! Our bed sheets had blood and pubic hair all in it!!! Wristbands are joke, were told you could scan them every where you go to make buying food and all easy, not the case at all!!!! Staff unfriendly and did nothing to improve our stay. Outside water park closes at 7pm, so disappointing!!! You have to show your id every time to get a drink at bar, even when are sitting right there, and can't walk 2 drinks at time to a table even if bartender can see you!! Horrible place, don't waste your money!!!!!!

    Comfort In the Smokies  - Comfort in the Smokies went to various local hardware stores to pick up blinds and drapes, that they put up throughout the house.

    Comfort In the Smokies

    (2 reviews)

    I recently purchased a brand new rental cabin in the Smoky Mountains that I manage from Las Vegas…read more Mandy and Billy Gerken, owners of Comfort in the Smokies, are the most important members of my team on the ground in Pigeon Forge, TN. I literally could not manage my cabin, nor consistently meet my goal of 5-star reviews, without their committed involvement in the smooth running of my cabin. Not only are they a very experienced and professional cabin cleaning company, large enough to take on many cabins of any size, but they are my eyes and ears and muscle. Mandy runs a large, experienced cleaning crew. And Billy and Stephanie take care of all of my handyman tasks, like accepting Amazon shipments at their homes then assembling furniture at the cabin, and troubleshooting plumbing issues, and getting my brand-new cabin rent-ready by purchasing and installing blinds and drapes in every window, and 100 other things they have already done for me. They are excellent communicators. They are proactive, often letting me know if something is amiss or needs attention. They offer advice on things like throw rugs and pots and pans that should be added to the new cabin and I take their advice and they are always right. I interviewed 4 cleaning companies before deciding to work with Mandy and Billy. They are the most expensive of the 4 by a fair bit, but they are worth every penny. I trust them completely.

    Initially started out great ! They became too big with many clients and cussed some lax in quality…read morecontrol

    Hampton Inn Dandridge - hotels - Updated September 2026

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