I had asked for the mobility accessible room. It was much larger and very well did designed for accessibility!
When I got to the front desk to check in, since the online system didn't work, the desk attendant was ... efficient. She did everything ok but she did not smile, exude warmth or ask any personal questions like "how are you?" After she gave me the keys to my room, I had to ask where the levator was
The room was incredibly large. I didn't see dirt on the floor but after walking on it barefoot, my feet were dirty. There were hairs in the shower. There was no electric fan in the bathroom.
The rest of the room seemed fine. There was a tub with a shower that also had a hand-held showerhead. There was a stable, locked shower chair next to installed dispensers for Zero brand shampoo, conditioner and body wash. There were all kinds of safety bars for balance.
The room included a microwave, refrigerator, convenient USB outlets and power outlets. I had a room with 2 queen beds, a desk, a single club type of chair, a built in shelf for a nightstand, a large flat screen TV, and 2 mirrors.
The Hilton website said employees wear masks and that you can check in on their app. Neither was true. But the room was quiet. The hotel was directly across the street from the hospital. read more