The hotel is just okay. It's 30mins or so from the airport. The facility is clean and organize. The lobby restrooms are clean and accessible. They have a pool and weight room. The rooms are the typical size. They don't have a bar for happy hour. Working people like to wine down after a long day. The only drawback is the staff. They aren't the most visible or friendly. Was there 4 days and never got a good morning or hello, or welcome to our hotel. Maybe being from the south i expected that, but customer service doesn't have boarders. Something to think about management team. All in All, not a bad stay. My corporate team booked this place, because I probably wouldn't have for myself. read more

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I frequently stay in the greater Cincinnati area. This is one of my favorites due to the location. There is a jungle Jim's right nearby, plenty of shopping, and it is located right off the freeway. There are usually rooms available, and they are always clean. The staff are hospitable. It is a mid priced mid range hotel. Breakfast is decent, bedding is comfortable. read more

Hampton Inn Cincinnati-Eastgate - Just a basic hotel... what you would expect at any Hampton, clean and comfortable with hospitable staff. - Hotels Near Me - Cincinnati, Ohio

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Tv didn't work, and the rooms weren't the cleanest. I will not be back purely from the cleanliness of the room/bathroom. read more

Hampton Inn Cincinnati-Eastgate - Vent in bathroom - Hotels Near Me - Cincinnati, Ohio

Incredibly friendly staff. Clean and comfortable rooms with refrigerators and microwaves. Nice options in the pantry at reasonable prices, particularly for a hotel. Walking distance to numerous restaurants and a large grocery store. Honestly, I stay here quite a lot and the only thing I don't like is the lack of strength in the hotel WiFi, particularly in rooms at the far ends of each floor. I have had to use my phone as a hotspot numerous times to work from my room simply because I couldn't get a decent WiFi signal. If they would add a few repeaters at the ends of each floor, I would have absolutely no issues whatsoever. read more

Great beds friendly front desk staff but super disappointed that at a high price hotel breakfast was basically closed down 30 minutes before the actual closing time. As a traveler who arrives late, eating later is what we do, and to go down to find no refills on eggs or meats or stuff literally removed (oatmeal) is unacceptable. The serving staff hovered, and as soon as they could get to the items left, they pulled them. read more

Staff is friendly and helpful. Place appears to be relatively clean for the most part. If the review was based solely off this, then ok...but I have to deduct some stars for: *The WiFi is garbage in your room (at least mine for seven full days. I also checked it from two mobile devices and one laptop so it's official, it's bad) *your carpet may or may not smell funky... mine did and I kept my chanclas on the whole time *also there is a slight hint of booty/vomit that I keep catching a whiff of every once-in-a-while Again, the staff is super nice, the location is solid, the area so far has been great. A little carpet shampoo, maybe put a hydroxly generator or ozone my room for odor... maybe it's me ‍ but I don't smell these odors when I'm at work all day Again, thank you staff for being helpful and kind. Apologies for the low review but bad smells causes the human psyche to assume a lack of cleanliness and WiFi that works well is essential for business travelers... tethering to my phone was the only thing that allowed me to work in my room. read more

Staying here presently to attend a wedding on Saturday June 17 as per previous review from 2019 , room has no drawers to put clothes into as most hotels, no vent in bathroom, a/c is located next to desk which means that if you are at desk on computer etc either freezing because a/c is only ab out a foot away or being hot because a/c is off , through with Hampton Inn in the future as I travel and will try Best Western plus if possible read more

This is a really great hotel. The rooms are nice, and are affordable. The service is amazing as well, and i feel very at home here. There aren't a ton of breakfast options, especially due to covid, but overall. This is a great place. read more

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The property was good. The staff could not have been nicer. The beds were comfy and the walk in shower was a plus. We were in 229 there was some funny and unique design failures. First the faucet in the sink would go into the sink counter and go on the floor making the floor wet. Now for the funny failure. The toilet seat is made for women as it would not stay up. My grandma and mom found that to he funny. Overall I'd definitely stay here again. The room was very clean ! read more

This is a decent Hampton Inn, but I have definitely been to better ones. I am a Diamond member, and travel to many Hilton's every year. I have always checked-in during the evenings, and the girl at the check-in desk always looks completely dis-shoveled. She also has this ridiculous sign she puts up saying that she will be back in 5 minutes...not exactly a warm welcome or what you want to see when you just want to get to your room after a long day. It is kind of hard for me to look past the check-in experience, but the hotel is decent. There is an O'Charley's nearby, as well as a stakehouse. I had to subtract another star because of the inconsistent breakfast offerings. Some mornings they have a nice selection that includes sausages, while other mornings the main feature is biscuits and gravy (carb overload). The "fresh fruit" is also less than appetizing, the OJ is concentrated, and the coffee is bland. I do not plan to come back to this hotel primarily based on the mediocre staffing situation at the front desk. read more

Hampton Inn Cincinnati-Eastgate - What an outstanding free breakfast! This is just one of the breakfast stations. Awesome! - Hotels Near Me - Cincinnati, Ohio

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Just checked in. We are here for an entire week {rowing regatta}. Aside from the major construction going on in the front of the hotel/parking lot... there are no drawers for you to unpack. There is one small closet that shares a door with the bathroom. There are 3 pantry slide out baskets which I presume are for groceries {because clothes drawers don't usually have wire baskets} located next to the microwave. There is no bathroom vent or lock. We are paying after taxes, $200 per night and can't even unpack. There are no laundry facilities. Needless to say, I don't recommend this "motel" for more than one night. Utterly annoyed The room is recently renovated and clean. There's the positive. Who ever designed the rooms should be fired. read more

The gal that was present most often at the front desk appeared tired and sloppy. I get it that you may be exhausted if you work a lot of hours, but at least try to look presentable.. This is a fairly decent hotel brand! When I checked in they wanted a credit card, but my father had booked it, under his name, with his card, but I had to call him up pretty late to do some tango involving faxing a document that gave them permission to charge his card on file without him being there.. Sloppy gal says every hotel does this, but I've booked many for others and have never encountered this. Other than that, everything was great. The pool was clean, the breakfast was hot with different options every day. The room was clean and comfortable. read more

Hampton Inn Cincinnati-Eastgate - Hotels Near Me - Cincinnati, Ohio

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I really give this a zero rating. I reserved a 20 room block in 2021 for my daughters wedding in September 2022. I signed a contract in person with the hotel manager. The week of my daughters wedding a friend of hers said that there was no block available. I called the hotels front desk. They said the block fell off a month before the wedding. 8/20/22 with no warning to me. I tried to rearrange a block a week before the wedding and they said I had to wait for a hotel manager. One week before the wedding. My daughter had put on her wedding invitation that there was a block available at their hotel for our out of town guests. Now there is no block. Do not rely on Hampton inn for you wedding block arrangements. They suck. read more

Pretty fair rates for the quality of Hampton. Great location convenient to tons of dining options, Starbucks, grocery store and the mall. They are pet friendly. The television has a small number of channels for this day and age. It is a plasma, but there no HD channels as of now. read more

Great place. The staff was exceptionally friendly and helpful, the room was clean and comfortable, and on top of that, the rates are low. They have a continental breakfast in the lobby, or an "on-the-go" brown bag option at the desk. Bottled water is complimentary, as is wifi. Very well cared for establishment. I always leave impressed. read more

I stayed here last night for business travel and had an awesome experience from the second I walked in. The front desk staff was extremely helpful. They gave us complimentary waters and when I forgot my razor, they gave me that and shaving cream. I have never been to Cincinnati before and they were helpful with answering questions and providing recommendations on the area. The room was nice and had hardwood floors which I rarely see at hotels! Good location to the office I had to work in as well. read more

The good: The front desk was very friendly and nice, The room was clean and comfortable. Nice breakfast in the morning The not so good: There is so much construction going on that you might as well shut off the nav because mine got us dizzy trying to navigate the last 1/4 mile. I was not too happy about being 20 miles from downtown. Not knowing what Eastgate was, I had no idea I would be driving 40 miles round trip for my dinner plans downtown Cincinnati. Lastly the water pressure (even though on the first floor) was very weak. Recap: I've been in much nicer Hampton Inns, but it wasn't terrible and ok for a one night stop over. I'd get closer to downtown next time so I will not be returning. read more

Have come here more than once a year for 20 years to visit family in the area. Consistently high quality. Facility has always been well-maintained, and they just renovated again. In my experience, staff have been attentive and on top of things, much more than the average industry-wide -- housekeeping, folks who manage the breakfast, front desk. Pool and fitness center are kept clean. So I always know what I'm going to get. read more

Great hotel! Friendly employees, and comfy beds. Room is very good for the price. Our dog was free and they all the employees loved on him. Definitely will be back! read more

I will not be coming back to this hotel. We arrived late last night, and were told we got the last room. When we walked into the room, we noticed a horrible smell. We called the front desk to confirm that there were no other rooms available, which they confirmed. I am not sure if this room caused it, but I vomited the next morning. And I was completely healthy the day before. The next morning we told the front desk about the smell and vomiting. They said there was another room available last night, and they did not know why the front desk did not offer it to us. This hotel appears to have mold that is being covered up by new construction. read more

I liked this hotel very much! It was clean, quiet, and they serve great breakfasts ! It is very nicely located to a ton of shopping options. When in this area again I will be staying here! read more

I stayed here a Week and this has been the best Hampton I've stayed at. Close to shopping, dinning and East Fork State Park. Rooms Clean and the staff were always nice. read more

I look to the left and look to the right, but can't find anything to complain about. How many hotels can you say that about? This place is a rare Gem to such an extent that I'm not sure i have ever gave another hotel a 5 star rating. read more

Great place to stay. It's clean, the staff is friendly, and they allow pets at no additional charge. The beds were very comfortable, but the heating unit was a little noisy to sleep to. Other than that I am happy with the value! read more

OK, I'm a huge Hampton Inn fan, but this one was less than "meh". The carpeting was positively damp; the A/C, so noisy it was hard to sleep. The room also smelled like wet dog. Bathrooms were badly in need of a redo. The best things about it were the location, its proximity to Jungle Jim's and plenty of restaurants, and the breakfast, which was well-policed. (Even the crushed Fruit Loops from all the kidlets were swept up promptly.) Oh, almost forgot - the hallways were clean. But yech! the smell and dampness! It was like being in a basement. I'd try a different Hilton property before staying here again. read more

I stayed in the king room on the 1st floor at the very end of the hallway, room 133. I do not recommend this room if you want to get a good nights sleep! When the door shuts, there is a nice gap that is left and with this room being right next to the side entrance, every time the door to the outside would open and slam shut, my bedroom door would move and make noise. This happened several times during the two nights I stayed there. Complimentary breakfast in the morning was not that great. The bacon was as limp as spaghetti and way under cooked. Eggs were definitely not real and had a weird taste to them. The hotel needs some updating as it appears dark and dingy when walking down the hallways. read more

Very nice hotel! Polite staff and quiet place to stay. I couldn't complain one bit besides the fact I paid cash and they needed an extra $100 for a deposit. Kind of a set back to my weekend especially since I drove 2 hours to this hotel. But all in all well worth the drive and the price for a weekend rate. read more

I stayed Friday-Monday. I called when I got into town off a red-eye flight. The girl on the phone was very cordial. I wanted to know if I could check in early because I was tired. The hotel told me they would get my room ready in 20-30 minutes. It was a thirty minute drive to the hotel, they let me know upon arrival it would be another 20-30 minutes as the room wasn't ready. We waited in the lobby for an hour and a half, when we decided to put our bags in a friend's room so we could go out for the day. When we got back down to the lobby after storing our bags in a friend's room they let us know our room was ready and checked me in. When I returned after a long day out and went up to my room, my room key did not work. The rooms are clean but when housekeeping came into my room they didn't do anything but make the bed. They didn't replace empty soaps or the bathroom floor towel which was dirty and used. The elevator was dirty and seemed to be on the verge of breaking down at all times. It shook. The people were very nice, which is why I gave two stars instead of one. The curtains in the room didn't cover the entire window. Light shone in from the highway. The bed was comfortable. The housekeepers or maybe other guests made a lot of noise you could hear whenever a door opened and closed on the floor. read more

I was very pleased with the quality of my room, especially for the price that I paid. The staff was very nice and helpful and, although I did not personally take advantage of it, I saw that there was a very nice continental breakfast available in the morning. The room was clean (and free of bedbugs, as far as I could tell!) and felt very comfortable. The high-speed Internet connection was quality enough for what you would be using it for during your stay. read more

Nice hotel. Clean and convenient. Friendly staff. Reasonable price.

Absolutely horrendous hotel. From the staff service to the actual hotel itself. Tried calling twice once a week before and then 4 days before. Both time they said they would try and get me into a non smoking room. Mind you my mother is trying to quit smoking, so it was important. I look online the day of my stay and I'm booked into a smoking room. So then I e-check in in a non smoking room. I get my room key and it doesn't work, I read the directions on the key, and they are for a completely different lock type.regardless it should still work. They give me a new key and when I open my door the tv is on, clothes all over and some pissed off people because I just walked in on their kid half naked. So they have my room away. Also the room reeked of cigarettes. So I let the front desk know and hardly an apology. There was never a what can I do to make this right, no Hilton promise. Allison at the desk, very poor customer service and the older lady, even worse. Also we just got in from a Bengals game,.it was 11 and my parents are I'm their sixties. Just what both they and I wanted. If you work for Hilton your a second rate guest at this hotel. Did I say second? I meant last. read more

We've stayed at this numerous times in the past. We stayed this year on Christmas Day. We called ahead and were told a room would be $96. We got there and were told if we needed any towels that we could get them at the desk because there was no housekeeping on Christmas. We had no problem with that because of the holiday. When we went to check out we were charged $109. I told the girl that we were quoted $96 but she said that couldn't be because they don't have a $96 dollar rate. She wouldn't uphold the quote that we were offered. read more

I have stayed at this Hampton in several times, and I have never had a poor experience. Yes, this is an older building, but the staff is beyond friendly and helpful. It is located near many restaurants, Jungle Jims (a must visit!!!) and a Starbucks and Meijer in walking distance. The rooms are very quiet. I did panic on my most recent visit when I saw people coming in with dogs (they must allow it as they were not service dogs). I even heard a dog yipping in the room next to mine when I was in the hall, and I was ready to complain, but as soon as I got in my room I did not hear a thing. I was very thankful for that, otherwise I would have been complaining. Despite the age of the building and being a wee bit dated, this is a very fine Hampton in a great location. I will be back. read more

DO NOT STAY HERE! If you have a problem they don't care and will not help. I had two employees booked to stay at the Hampton Inn Eastgate Cincinnati. Jackie and the on call manager on Sunday would NOT provide a solution for my problem and would NOT call me back. Jackie was also extremely rude and was the least customer friendly representative I have ever dealt with. I asked to speak to a manager since Jackie had no solution, would not come up with a solution or help in anyway. The manager was not on site, so I asked for a call back. Jackie took down my information for the manager to call me. Jackie and the manager spoke after my call, determined they had no way to solve the fact I was paying for two people staying there and NEITHER of them called me back. I called back and Jackie in her VERY unfriendly, unhelpful tone said there was nothing they could do for me to pay for my employees staying at their hotel after speaking to her manager. She stated she got "to busy" to call me back even though both times she has picked up the phone immediately and there was at least a half hour in between. I book all of our travel through my company and have NEVER had a hotel not be able to help me, NOT call me back and have such an unhelpful/unfriendly customer service rep as Jackie or her manager. Myself or employees will never stay at this hotel again. I recommend you not stay here as well. read more

This hotel, while not brand new, was clean and located in a decent area with shopping and dining options close by. The beds were decent and the shower had plenty of hot water and good water pressure. The complimentary breakfast was typical of Hampton Inn, with some hot items and other breakfast fare, although the seating area was somewhat small and crowded. Bottled water was free at the front desk. However... this hotel is "pet friendly." We typically try to avoid pet friendly properties, although we've stayed at some in the past without issue. We stayed at this one without thinking about its pet policy, due to the strong recommendation of a well-respected local business. On our second (and last) evening at this hotel, we were subjected to a barking dog in a nearby room from about 6:30p-10:30p. The lone staff member at the front desk apparently made multiple trips to our floor in an attempt to identify the room, but was unable to do so. Interestingly, I was able to identify the room almost immediately by following the sound of the barking dog as I walked down the hall, and I reported it to the front desk multiple times. I was repeatedly told that the front desk staff would attempt to reach the owner, but that they could not do anything about the dog until the owner returned. Coincidentally I'm sure, after my first couple of reports of the barking dog, dialing "0" on the phone in my room resulted in a busy signal, so I had to physically visit the front desk in order to report that the dog continued to bark. The barking ceased at some point between 10:30p-11:00p when, presumably, the owner returned to take the dog outside for a bathroom break. We knew about that, too, because the dog barked all the way down the hall on the way out (as it passed our room), and all the way down the hall on the way back in several minutes later. If hotels are going to be pet friendly, they need to have a way to address the issues that go along with accepting pets, so that other guests are not inconvenienced. Even if I had brought a pet of my own, I certainly wouldn't have wanted to listen to someone else's barking dog late into the night, and I wouldn't have dumped my own dog off in the room and disappeared for hours on end. The front desk staff did offer to move our room (because, I guess, they considered us to be the problem), but not until around 10:00pm, when my kids were already in bed. When I again mentioned my dissatisfaction to to the front desk staff the next morning, the staff person appeared rather indifferent. No significant concession nor effort was made to resolve my reasonable dissatisfaction, and so far, a phone call to the general manager (Lillian) has not been returned read more

We have stayed in this hotel several times. It has always been good. We live in Louisville so it's usually just a quick weekend trip so we just stay one night. It is EXTREMELY close to Jungle Jim's which we love...and it's also not far from the zoo. We also like that it is close to the Sonic which is a great drink stop before heading out to the city all day. The service was great at the front desk when we checked in and also when we checked out. The room was clean and cool. We enjoy having a fridge in the room even just to keep our water cold. The Saturday morning breakfast was a little busy...but we still were able to make two waffles (which are our favorite). There were three different people cleaning tables and re-filling things on the breakfast counter. Even though they were re-filing things...there were still things that were not changed quickly like the apple juice that was water...and never got changed in the time I was eating breakfast. We will stay here again soon. read more

We arrived at the Hampton Inn very tired and with no reservation. The manager found us a room and had it cleaned so we could check in early. I was concerned because it was a smoking room and I really wanted non-smoking. When we walked in you could not tell it was a smoking room except for the clean ashtrays. I noticed lots of little extras like mints and to go breakfast bags, They recommended the Longhorn restaurant and even offered free appetizer or desert with room card. We went to the Longhorn and the meal and service was great. I would definitely stay again. Hampton Inn Eastgate thank you for taking pride in the service you offer! read more