Dang and his crew knows what they are doing under the hood and under the car. They fixed my 2007…read moreTundra drive solenoid problem within hours. Very professional and courteous team. Have had many work done by DX Auto (differen vehicles, of course) and DX Auto has never failed me. Highly recommended.

Thank you Erick Ligon for your help on this matter. I really appreciate you coming in and fixing my…read moresituation. I feel better about Honda Mall of GA now. Thank you and also Joey Songer for your help.

Any potential customer should be extremely cautious about purchasing a new vehicle or expecting…read moremeaningful support from Honda Mall of Georgia or American Honda Motor Co. My experience with a brand-new 2025 Honda Civic Hybrid Sport Touring Sedan has involved persistent defects, repeated repair failures, inaccurate service documentation, and prolonged corporate inaction despite formal escalation. The warning signs appeared immediately. On October 31, 2024, during the purchase process, salesperson Dylan Hill emphasized transparency and stated that dealerships were no longer predatory. Shortly after delivery, however, he pressured me to submit a perfect "all tens" customer satisfaction survey as a condition for addressing the pre-existing defects, including screen scratches, a dashboard chip, and a rear bumper chip. After I complied, communication stopped. Only after escalating the matter to GM Erick Ligon did the dealership replace the infotainment screen on December 10 and address the other defects. No repair order or written documentation was provided for these repairs. Believing I was investing in a long-term vehicle, I spent thousands of dollars on paint protection film. Within months, the replacement screen itself developed a rattle. The vehicle subsequently exhibited recurring rattles from the rear shelf, infotainment screen, and both A-pillar speakers. I returned for service more than four times. Despite multiple repair attempts, including adding insulation and replacing the entire rear shelf, the defects have persisted and have worsened. Service documentation repeatedly minimized the defects. Technician Jim Watson and Honda Field Engineer Ian noted that the rear shelf rattle occurred only at very loud volumes with heavy bass. In reality, the noise was clearly audible at moderate volume levels using default audio settings. Similar discrepancies appear across multiple service records, where I've had to make corrections. On May 29, 2025, Jim successfully duplicated the infotainment screen rattle. This was later confirmed to me in writing by Erick. However, this confirmation was not communicated to the Honda Field Engineer or to District Parts and Service Manager Stephanie Barker during subsequent evaluations. Stephanie ultimately advised that, based on the information provided, the conditions were considered "normal," effectively declining further corrective action. In an escalation in June 2025, Ms. Barker asserted that I had engaged in hostile and confrontational behavior with dealership staff and relied on that assertion to justify halting further warranty work. When I raised this directly with Erick, he denied the accusations against me and confirmed that I had conducted myself respectfully throughout. No documentation supporting the allegations was ever provided. When I sought an independent evaluation at another Honda dealership, American Honda Corporate instructed that dealership not to perform inspections related to the rattling concerns, preventing an independent diagnosis. Administrative issues compounded the situation. The finance department failed to cancel the registration on my trade-in vehicle as promised, resulting in PeachPass toll violations for a vehicle I no longer owned. Throughout this process, responsibility has been repeatedly deflected. The dealership cites independent ownership while corporate controls the repair process. After submitting a formal repurchase request under Georgia Lemon Law, American Honda failed to meet the statutory 20-day response requirement. My assigned mediator has not provided any substantive updates and has remained unresponsive for months. On January 14, 2026, a corporate representative stated that mediation efforts were actively underway with the dealership. Shortly thereafter, Erick confirmed that no such contact had occurred. He told me to retain legal counsel. This directive came from the same district manager, Stephanie Barker, who previously relied on unsubstantiated conduct allegations to halt warranty work. Adding to the situation, Dylan later contacted me to discuss trading in the defective vehicle for another new car, stating that "this time" the vehicle would be thoroughly inspected, implying that the vehicle I have now was not thoroughly inspected. Trading in a vehicle under these circumstances would result in an immediate loss of several thousands of dollars, effectively shifting the financial burden of unresolved defects onto the customer. This experience reflects a consistent pattern: repeated repair failures, inaccurate service records, character assassination, and prolonged delays. Potential buyers should understand that when defects arise, resolution may depend not on customer service, but on legal pressure. Honda's final answer is to push customers toward litigation rather than simply honoring their warranty obligations. Honda will only help you if they are forced to. Avoid Honda and their deliberate maze of bureaucratic obstruction.

Incredible service with great prices, friendly and knowledgeable staff, wonderful communication,…read moreand 5 star attention to detail. You can absolutely trust Autobahn! I have an early 2000's VW New Beetle that I've had serviced at the dealer since I bought it. My car is still in pretty good condition, but about 3 years ago the dealer told me they couldn't get parts, and couldn't work on my car anymore (even for minor issues). I tried to do my own work for a while, but I could only do so much. Then I got a flashing oil light and thought my engine was a goner. That's when I called Autobahn and they said they'd happily look at it. It turned out to be a bad oil sensor and was fixed that day! While they had my car, I asked them look at my brakes because I had a faulty ABS module and the dealer told me there was nothing I could do. That was 5 years ago. 5 years of ABS and traction control warning lights. But Autobahn came through again! They knew exactly what needed to be done, worked with me to find a specialist in module repair, packed it up and sent it off for me, and installed it flawlessly, all for half the price the dealer told me it would cost (that was if they could even do the repair, but they couldn't because they didn't have parts). I finally don't have any warning lights on my dash and it's the best feeling in the world. I only wish I found Autobahn 20 years ago! Everything about my experience with them was amazing. On top of that, they fixed things I didn't even ask them about! I've had a faulty headlight and a very finicky trunk latch that even the dealer couldn't fix. They fixed them both and never charged me or even mentioned it! I'm absolutely overjoyed. They have a customer for life!

If you're looking for an independent Audi repair or for maintenance needs I highly recommend this…read moreplace! Very honest and transparent with pricing. Paul and crew are one of the best shops for European made vehicles!! 5**

So happy I found this on Groupon! Walked in and was greeted by the owner, Tamra. She is beyond…read moreamazing. So kind and personable and willing to go out of her way to help out. I came for an alignment, which they did quickly and efficiently. I'm very pleased with the work. I also had another issue with my car, which I asked for help with and was ready to pay for, but she said it was such a small thing I didn't need to worry about it. The waiting room was pleasant and comfortable. I will be back for my brakes, and anything else I ever need that they can do. Thank you Tamra and staff!!!

ITS A SCAM!! I went…read moreto America's Best today because I had a Groupon for a four wheel alignment. Before any work was done, they had me redeem my Groupon. And about 30 minutes later, the woman calls me back downstairs to show me a receipt claiming that I need to have $300 of extra work done to my car prior to the alignment. I just moved here from Cali and I don't even have $300 in my name. She then claimed that if I were to have the work done elsewhere for a cheaper price, they would not acknowledge my Groupon which I have already redeemed, and would have to purchase ANOTHER Groupon... to get the services I already paid for. I purchased a Groupon for a four wheel alignment, and the front desk woman said it was for my diagnosis. That is a bunch of bull shit. Groupon even reviewed this and gave me a refund, and the customer support guy personally told me that he would be reporting this to his supervisor, without me asking him to do so. And the thing that really pissed me off, is the fake woman at the front telling me in a high pitched voice "Have a nice day" while I'm leaving, after trying to scam me. Like nahhhh fuck outta here

This was my first time at Lester's and it won't be my last. Someone suggested I contact them…read moreregarding my headlight lamp being .replaced. They went above and beyond to help me successfully get back on the road in 30 minutes (which included delivery of ordered part needed). The cost was very reasonable, they came to my rescue allowing me to be able to safely travel on Christmas Eve, and they genuinely wanted to keep me safe. 1 Helpful _

We were looking at a used car in the area and this mechanic was referred to me. I cannot rave…read moreenough with the service we received! They spent several hours looking at this car and then when we returned they recommended several things to us. They even looked at my car as I was told I needed service done that was going to cost around $900 and all Lesters did was put a little liquid in my car for no cost and the noise was gone! Highly recommend this company if you're looking for a loyal trustworthy mechanic!

Customer service goes above and beyond. it's like a place from the past where customers are treated…read morekindly and service is done to the best of their ability. I always know they will diagnose accurately, give a fair price and it will be ready when they say it will. We bring all of our cars here and every time we have come I've been so impressed with every person I've worked with. Very thankful to have an honest and capable mechanic.

My 22 year old daughter was sent there to get her tire rods repaired before she was to get an…read morealignment. Hey found 50 other things wrong with her car so she decided to just get one repaired and an alignment and tried rods fixed. They charged her $500.00 in labor alone for a less than 2 hour job. They took advantage of a young girl just trying to get a tire rod fixed and an alignment. $1300.00 later it is finished. They should be ashamed of themselves taking advantage of her like that. This will come back on you for not being good people. I will tell whoever I can to not take there car there. You should be ashamed.

I went in for a slow leak in a tire.they accidentally damaged my half worn tire.i assumed they…read morewould put a compatible tire on. but they put a brand new one on. very honest. dependable people. highly recommend them..

Thank you Chris for the excellent service today! You and your team answered calls promptly,…read moreexplained everything, were patient, and kind, but most of all... you underpromised and over delivered for a reasonable price. After only replacing a tire and a sensor, you also made the ride much smoother.

I wish I could office an even better rating. Mr. Velasquez was 100% honest, fast, and helpful. I am…read morenew to Auburn, GA, and my car didn't start. This happened in late July 2021. It was stuck on my driveway. I had a really hard time getting a tow, even trying AAA and insurance, because there's just not a ton going on in this area--especially on a Sunday. Mr. Velasquez personally offered to stop by my place and diagnose the car, and he helped me to secure a tow at a great price. His tow truck person came within 30 mins! I had waited 6 hours the day before, and no one came. He was able to fix the car within 24 hours. My starter and battery were not working. He gave me updates every step of the way. The job cost less than $700 for parts, warranty, and labor. He's truly a life saver, and my fix was super affordable. When I was getting ready to pick up the car, I couldn't get a ride, and he picked me up and I returned him to the shop. I couldn't ask for better service. He will be my go to from now on while I am in this area. Highly recommend!

Raul is a complete professional and a great person! I needed to have an A/C compressor replaced in…read moremy car. He presented multiple options for me as budget was a concern. We reached an agreement and when I dropped my car off for service, he drove me home! Then, when work was done, he brought my car to me. He's a great mechanic and the work done was immaculate, but, he's also friendly and down to Earth. I cannot recommend him enough!