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    Hamner Insurance

    5.0 (1 review)
    Closed 9:00 am - 2:00 pm

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    Allianz Travel Insurance

    Allianz Travel Insurance

    (2.2k reviews)

    Their system does not communicate with Hertz, so you still have to pay the full amount at Hertz,…read morethen get reimbursed back. For my $77 Allyz charge that was paid in advance, I had to upfront $500 at hertz IN ADDITION to the charges for the rental car.

    Allianz Travel Insurance denied valid Travel Delay claim after auto-paying the minimum -- policy…read morelanguage ignored. I purchased the Allianz/Jefferson Premier Plan (Policy E2530477877) for a family trip departing April 8, 2026 from JFK. Our flight was delayed 6+ hours on the departure date due to inadequate staffing and then cancelled at 1 AM the next morning. We incurred hotel costs near the airport, cab fares, and lost a prepaid hotel night in Italy. The policy's Travel Delay Coverage (Endorsement E10) clearly lists "a travel carrier delay" as a covered reason and states that with receipts the daily limit is $200 (not the $100 no-receipts amount). It also covers lost prepaid trip expenses and additional accommodation/transportation costs while delayed. Allianz automatically paid only $100 per person ($300 total) for the initial 3-hour delay under the no-receipts limit. When I submitted receipts and documentation for the full overnight delay, cancellation, hotel, cabs, and lost prepaid night, they denied anything further and insisted the $100 payment was the limit. This is a clear mismatch between the written policy and how they handled the claim. "Travel carrier delay" is listed with no requirement that the underlying reason be weather, mechanical failure, or anything else. Staffing issues caused a delay that began on the scheduled departure date -- not a pre-departure cancellation. The distinction between the $100 and $200 daily limits exists for a reason, yet they treated the automatic minimum payment as a hard cap. I followed the claims process, provided documentation, and referenced the exact policy language. The result was a denial of the higher (and clearly applicable) benefit. If you buy Allianz travel insurance expecting the coverage described in the policy documents, be prepared for the company to interpret it as narrowly as possible when it comes time to pay. I am posting this to warn others. Document everything, keep receipts, and do not assume the written policy will be honored at claim time.

    Hamner Insurance - lifeinsurance - Updated August 2026

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