Great service and very friendly. Helpful and did great job all around…read moreExplained everything did and results and didnt rush to get done and leave.

When we needed to update our homeowners policy at the same time Jackson was becoming Sumser, Jenna…read morewas on top of the situation and made the transition painless for us. Excellent customer service!

No One returns calls ? After 5 years as a customer, I'm extremely disappointed in the level of…read moreservice I received. As a 65-year-old newly retired customer, I reached out to explore options after downsizing to one vehicle (a 2016) and switching to liability coverage. What should have been a simple request--removing a car and providing an updated rate--took nearly a week and i sent a 2nd request.to get an email response. However, once I submitted my cancellation, I suddenly received multiple responses in a single day. That inconsistency says everything. Customer loyalty clearly doesn't matter here. If you need timely communication or basic responsiveness, this is not the company I would recommend.

I would like to mention Chris from Kilgo. he stepped in and stayed on top of a problem I was having…read morewith roadside assistance. he was friendly, helpful and consistent. I highly recommend them for any insurance needs you have.

I love Kathy Ball!! She's been my agent for years and no matter how much time has passed, she is…read morealways very attentive and responsive to my needs. I couldn't imagine using anyone else's services.

From the owner: Ball Martin Insurance is a full-service insurance center offering complete insurance programs for…read moreall of your personal and business insurance needs. We provide our clients with a caring and personalized service. Our services include health insurance, auto insurance, life insurance, home insurance and others.

We were in Starbucks as my dad was getting coffee and a Karen stood in the window of the building…read morestaring at me very dirty like. A few minutes later he waved at her and this Karen-like figure got very angry and flipped us off. This is a very unprofessional business. We are almost sure it was the face of the company standing in the window.

This is a great agency! Personalized attention and problem solving! You deal with them and they…read moredo it all! They helped prevent our car from being totaled (our request); they take care of requested documents from the banks, you name it! HIGHLY RECOMMEND!!!!

We stopped in to complete our application for a international drivers license and finished with a…read moreone year membership as well as our photos for the license and for our passports which we all included free with the premium one year membership. Lynn took very good care of us professionally as well as being informative and knowledgeable which was very helpful. The services were very thorough and professional and the value of the membership covered the fees for both of our international photos and licenses as well as both of our passport photos which were also emailed to us so we could attach them to the renewal email. We would definitely recommend both Lynn and AAA on Mall Drive. The gentleman there also answered our auto service request questions and helped with explaining the cost of tires and what is included with a years warranty.

No nice way to say it; don't take your car here unless you want to be absolutely swindled. Brought…read moreour 2017 Honda in for an inspection. AAA quoted over $2,000 worth of work to get it to pass. To add insult to injury, any time either my partner or I called to inquire on progress, both Reese and Tyler took turns telling us COMPLETELY different things. One said they had the parts in-store and it would be ready by end of day. Call back, NOOOO we don't have the parts, it won't be ready until at least tomorrow. One said the car was in the bay, one said it wasn't. It was back and forth all day. We were so frustrated by this we actually asked them to stop working on the car and went and picked it up. At that point we were told they had not completed the inspection. When we get there, of course they DID do the inspection and failed it. I later learned the man who checked out us was actually the GM, Bobby, who seemed to careless about our experience. I told him we were taking the car straight to Honda and he had the nerve to say, "they might not find the same issues we did" ...and guess what?! No issues at the Honda dealership, it passed with flying colors! These people are straight up crooks. Not sure how they sleep at night trying to hustle people out of their hard-earned money, but karma will do it's work eventually. Please don't take your car here.

Communicated with the office manager via email and she was very responsive and straightforward…read more Insurance is a necessary evil so may as well talk to someone who is cordial and not pushy.

Contacted this office about a quote on a Saturday through Yelp. They responded in minutes letting…read moreme know of their hours and offered a few optional times to sit down with me and go over my policy and see if they could match coverages with a save me some money.

Blue sky insurance gave me a great price for insurance. I would definitely recommend calling them…read moreand at least getting a quote.

I love the time they take to help when there is a problem in your policy and solve it immediately,…read moreespecially thanks to Maria Perez, who always answers my calls and has a positive response for me, she is a very professional person and the best always takes note Of all the important things, I recommend them. Thanks Maria. Me Encanto el tiempo que se toman en ayudar cuando hay un problemas en tu poliza y solventarlo inmediatamente, especialmente gracias a Maria Perez, que siempre responde mis llamadas y tiene una respuesta positiva para mi, es una persona muy profesional y lo mejor siempre toma nota de todo lo importante, se las recomiendo. Gracias maria