Fantastic company. Certified Carrier installers because an a/c is as good as it's installation. I…read morewas very impressed with the whole experience of buying an a/c from how promptly they arrived, to the seal on the exterior but the best thing is that the a/c is super quiet, the quietest I've ever seen even in Ontario where a/c is essential.

No customer service. Sneaky company with no support after purchase. We have had unit since May…read morewith it not working... not once. After many messages left for them, they never call back. But they are quick to hang up on you if they don't like what you have to say. AVOID and save your money for another "reliable" company.

Politely took care of some pipe relocation. Showed up on time, cleaned up and quoted upfront, with…read moreno surprises. Almost the opposite of most plumbers. Hands down the best plumbers I have dealt with!

quick appointment time, guy onsite was awesome and super friendlyread more

Had an under-cabinet lighting issue due to a failed LED driver. The electrician from Redox was the…read morenicest man and diagnosed the problem quickly and returned with the part to complete the job. Lights work perfectly now. That said, the total came to $350 for a relatively straightforward part swap, which felt a bit high. I was hoping for something much more affordable. Just a heads up to others: ask for a price estimate in advance. Overall solid service, just priced at the high end for the work done.

Hamid was super nice and accommodating. He worked on our job all day and got it all working. Looks…read moreexcellent.

We called on Willowbrook Plumbing for an emergency at home in the late evening; Gary arrived as…read morepromised and got to the problem right away. We were very impressed with his pleasant demeanour and no excuse work ethic. It's hard to find good, reliable and friendly all in one, but that's what we got! So, needless to say the job was done as promised and quoted! Thanks Gary! Hope we don't need to call on you again, but would definitely have you back again!

Wonderful service! I've used Willowbrook plumbing and…read moreheating now 3 times. Every time I'm so happy I did. Everyone is so professional and really go the extra mile to ensure everything is done correctly. I really appreciate the knowledge they share, especially for myself who may not know exactly what is going on. They are happy to explain and show you exactly what they found and how and what they fixed. Thank you so much! I will use your services again and again!!

Communication was great and very responsive, I received a quote for a job around $700 and found…read moreanother company for the same job for $220, so I found it was a bit crazy indeed.

From the owner: Call 236 552-0190 Leaky pipes or plumbing projects? Trust us for expert solutions. Your reliable…read morechoice for top-notch plumbing services.

Had 2 different workers come. One to install the split the other the ac unit. Took off my door and…read morealmost installed it upside down. I was wondering why he was taking so long to put the door back on so I had to help him. The salesman was the worst, goes by Josh Curran. Do not listen to his bs. Comes off nice but doesnt really mean anything he says. Gave me a quote that was charging 30 extra feet of wiring and hose. I asked about it he said the price would be adjusted after the install once they know exactly how much they used. This was a LIE. When the bill came he called me a liar and asked me if I was questioning his intelligence. What a tool and a liar. Never again. Better off with with another company who is more upfront.

I've been using direct buy to maintain my tankless water heater, radiant furnace and our mini split…read moreheat pumps and have nothing but good things to say. They are on time, do great work, and their technicians are fun to talk to and explain what they are doing. When or furnace finally dies I will for sure be calling them to replace it.

So the water came shooting out from the toilet tank bolts after flushing. Yes this sounds like a…read morehorror story and a sudden scare for anyone. The water got all over the place. We ended up calling Roto-Rooter Plumbing & Water. We didn't know who to call at first and was willing to service Surrey. We looked up online and found that this company had a lot of positive reviews on the internet. We called and were told that they would call us between 11am to 1 pm. The lady called back at 12:30 and told us the plumber would come today around 2pm to 3 pm. The plumber who is a lady came on the day of the call and showed up at 2:15pm (left at 2:45pm). She also called to let us know 30 mins beforehand when she was on her way. I am no plumber and we thought the leak was due to the loose bolts that holds the tank or something wrong with the bolts.The plumber was very experienced and knew right off the bat that it was the rubber gasket that was the issue and not the bolts. She changed the rubber gasket and the bolts right on the spot and the work was all done within 30 mins. We were not expecting Roto-Rooter to come on the same day. This was awesome. We were actually of thinking just not flushing the toilet for one whole entire day. Yes sounded gross but there was nothing we could do until it got fix. The plumber was friendly and did the job right. She took care in her work. We were left very happy. We were able to flush the toilet. Yeah! Thanks to Roto, we now have a working toilet. We really appreciated that it was a busy day and you made it work to come out to have it fixed.

Roto Rooter came on time and completed the job. A bit of…read more mis communication regarding cost and solutions arose which left me a bit frustrated. I spoke to the owner who also called me back in a timely basis and we had a good discussion regarding the concerns. I appreciate his feedback and would recommend and use Roto Rooter again. Wendy

I wish I had read the reviews below from Sach, Kristiana, and M.K. earlier--then I might have…read moreavoided falling victim to the shady tactics of a technician from High Demand Heating. To Rhonda, consider yourself lucky they didn't show up. If they had, you might have been caught in the same dishonest tricks. I request service to fix the fireplace pilot mode not stay on issue. This guy came and replaced two parts but failed to resolve the problem. It became clear that the original parts were still functional. Despite this, we were charged 500 more, with the replacement parts priced significantly above market value. We paid these charges in good faith. When I informed him that we needed time to consider whether to proceed with the purchase of another part (quoted at an additional $600), He agreed to put everything back. But he engaged in unethical behavior, including: - Intentionally cutting the wire connected to the high-temperature heat sensor before reassembling the unit. - Tampering with other wire connections, making it impossible for another technician to repair the issue. Fortunately, I had taken photos of the fireplace system before his arrival, which helped me verify and document his actions. I do not believe this was the first time he has employed such deceptive tactics; it's simply a matter of him not being caught until now. Intentionally damaging or sabotaging equipment to make repairs more difficult or costly, and then using that situation to demand a higher price, is unethical. It is a form of manipulation or fraud. It violates trust and professional standards.

RCMP were called after owner trespassed, threatened to break into seniors home to remove part he'd…read more"temporarily " installed, and wanted it back. We allowed him to take it back & reinstall original part, but never allowed back. Police file. Fortis BC + new contractor agreed that the only way original part would leak gas is if it was broken, or it was loosened. It is not broken, and now works fine again, without needing to spend hundreds on a repair. Disappointed with this bad experience.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

KCS Heating is one of Streetside contractors. They were not referred but mentioned that KCS was…read more the one contractors in one of the South Surrey developments. I reached out and very prompt in their response. Noel McDonald is polite and responsive likewise Dana Cleeve from the admin. It heating cooling was installed as scheduled, they cleaned and vacuumed the mess and left spotless. I highly recommend this company for all your heating needs. The cost is reasonable and worth installing it. Thank you. Aqua

I called KC's to stop a leak and to replace my main shutoff valve(which was the original valve…read more1967). They came and replaced with no fuss within an hour they were done. I highly recommend KC's Plumbing, super friendly and very professional.