My husband just got back from this store and came straight to me and said, "Please go to yelp and…read moregive Miss Kim and exceptional review." He continued to tell me why. She greeted he and my son immediately and asked if she could help them. Despite the fact that her expertise was lawn and garden, she was very knowledgeable and knew where everything was. From start to finish! He left the house in a rotten mood and came home all smiles. My husband was/is very impressed! You have found yourself a new customer and yes, we will highly recommend you. Thank you!

From the owner: Small hometown store with big city selections!read more

A wonderful, well staffed and well stocked community hardware store. The staff is well trained and…read moreextremely helpful. This store is all about the community and service, thereto

Good store with helpful, friendly people and service. The earlier reviews trashing this business…read moreover masking (which was complete unscientific stupidity) should not deter from shopping here. Big box stores don't compare.

I walked in midday, made eye contact with the young associate standing on the floor because I…read moreneeded help, and he looked away. So I had to approach him to tell him what I needed, which also required accessories but, instead of this guy being proactive and helpful, he acted irritated that he had to keep escorting me to aisles to get what I needed. Upon checkout, there was no "thank you" or "come again." This is the last time I will go to this Ace.

The most quaint hardware store since the old hardware store in 5 Points. The store is super clean,…read morefully stocked with anything you would ever need. Yard equipment, house equipment, Yetis, even Tide laundry sticks. The people who work there are so personalable, and very knowledgeable about every item in the store. If the item is not there they will also help you track it at another location.

Bought this 9' Greensboro Tree @ lowes in Newberry S.C. on 10/26/25, unboxed it on 12/1/2025 and…read moreput it up. Beautiful Tree in side of 3 days the lights that come with it , attached to it with a control box on it decided to go from steady on to a constant blinking. My wife cannot handle the constant blinking and it actually annoyed me as well. As you can see the Tree is fully decorated and with all the work that went into it we decided to add some lights to it and not use the attached lights and return it when we took it down. Probably should have made a call but we didn't, just assumed we could return it. Probably should have known we couldn't but we never return anything. You would think you spend nearly $300 after sales tax on something and it doesnt work you should be able to return it. Lowes allows no Holiday items returned after the Holiday. I understand that but when something fails after three days of use. I use to come here all the time, unless they make this right I will never be back. My wife is the project queen. If anyone else bought this Tree and had similar issues please share. The response was anywhere from i just work here to that's our policy with no consideration of the inferior product.

Don't think about using your Lowes store app to check the prices. Scanned the price of a 2x10x16…read moretreated lumber which was $27.19 but at the register it came up $29+. Rescanned it twice at the register in front of the cashier's and the barcode showed $27.19. They called the lumber associate and he scanned the store register showing a higher price $29+. My issue is why have a store app stating one price only to out at the register it is a higher price.

Sorry as hell!! That should say all you need to know!!!…read morePoor shipping late shipping did not package securely. Arrived damaged. Horrible customer service!! Rude.

I had two discount coupons. One for downloading the Ace app,…read morea second one for my birthday. When I tried to redeem them while buying supplies the manager refused to honor either of them. No explanation other than the products I was purchasing were already discounted $1. The coupons had a discount value of $15 dollars. I explained to him through the cashier, as he would not come to the front of the store to talk to me to resolve this, that I called the night before seeking clarity on the restrictions of the coupons before driving to the store. I was told on that phone call they were straight dollars off coupons, any purchase, no restrictions. My purchases would have exceeded the value of both coupons. I put the products back on the shelf and left. Two weeks earlier I called to check to see if they had a product in stock. The employee was very reluctant to check the inventory and confirm if you had it in stock. I purchased products from this hardware store for years. It always had higher prices but good service, what happened to it? News Flash, for the same products, stores like Lowes and Walmart are 20-25% cheaper and the customer service is superior. These two incidents' let me know your employees really don't care about getting my repeat business. Your Choice.

Nice small town store, friendly staff. Got a little of everything. Typical Truvalue hardware store…read more No propane.

Decent small town hardware store. A little pricey. Staff is helpful, they will deliver.Thats all I…read moregot.

This is the only place in town that you can rent tools. The staff was really friendly and helpful…read more They had a Lotta options for our needs. Everything was reasonably priced.

From the owner: Best hardware store in townread more