Sorry as hell!! That should say all you need to know!!!…read morePoor shipping late shipping did not package securely. Arrived damaged. Horrible customer service!! Rude.

I had two discount coupons. One for downloading the Ace app,…read morea second one for my birthday. When I tried to redeem them while buying supplies the manager refused to honor either of them. No explanation other than the products I was purchasing were already discounted $1. The coupons had a discount value of $15 dollars. I explained to him through the cashier, as he would not come to the front of the store to talk to me to resolve this, that I called the night before seeking clarity on the restrictions of the coupons before driving to the store. I was told on that phone call they were straight dollars off coupons, any purchase, no restrictions. My purchases would have exceeded the value of both coupons. I put the products back on the shelf and left. Two weeks earlier I called to check to see if they had a product in stock. The employee was very reluctant to check the inventory and confirm if you had it in stock. I purchased products from this hardware store for years. It always had higher prices but good service, what happened to it? News Flash, for the same products, stores like Lowes and Walmart are 20-25% cheaper and the customer service is superior. These two incidents' let me know your employees really don't care about getting my repeat business. Your Choice.

I walked in midday, made eye contact with the young associate standing on the floor because I…read moreneeded help, and he looked away. So I had to approach him to tell him what I needed, which also required accessories but, instead of this guy being proactive and helpful, he acted irritated that he had to keep escorting me to aisles to get what I needed. Upon checkout, there was no "thank you" or "come again." This is the last time I will go to this Ace.

The most quaint hardware store since the old hardware store in 5 Points. The store is super clean,…read morefully stocked with anything you would ever need. Yard equipment, house equipment, Yetis, even Tide laundry sticks. The people who work there are so personalable, and very knowledgeable about every item in the store. If the item is not there they will also help you track it at another location.

Swansea Hardware has about anything you could need around the house or on a small farm. It is a…read morenecessity to have a "go to" store this equipped in a place as far out as Swansea.

This was an alright Home Depot, as the store was very clean, the one associate I interacted with…read morewas nice and helpful, and I got in and out pretty quickly. However, I personally think that Home Depot, in general, lags behind Lowe's in a number of key areas, mainly customer service and especially the garden center. Now, I am admittedly not a contractor or experienced in construction, but I think Lowe's does a better job at mastering the overall customer experience.

We attempted to purchase and have a GE Profile dishwasher installed through the Home Depot Harbison…read morelocation in Columbia, South Carolina, and the experience was extremely disappointing from start to finish. We ordered the dishwasher, paid for delivery, professional installation, and the required installation kit. Prior to delivery, we completed all preparation exactly as outlined on Home Depot's website. This was a replacement of an existing dishwasher, not a new install. The plumbing and electrical were already in place, and there are existing 2-inch holes through the cabinet to route the water and drain lines, which is standard. After unboxing the dishwasher and bringing it into our home, the installers told my wife they could not hook it up because the lines run through another cabinet. This makes no sense given that the old dishwasher was installed the same way. Anyone with basic installation experience knows you simply tape the old lines to the new ones and pull them through. My wife even asked if they could complete everything except pulling the lines through to the sink cabinet. They said yes and then left without completing the install. I then called Home Depot customer service and, after being transferred three times, finally reached a supervisor. Unfortunately, it felt like talking to someone reading from a script with no interest in resolving the issue. Since it was clear this was going nowhere, I told them to come pick up the dishwasher. I will purchase from a company that can actually perform the installation they sell. I am capable of installing it myself, but I don't have the time, and Home Depot only allows 48 hours for returns. This entire experience was a waste of time and money. Very disappointed, and I will not be purchasing appliances or services from Home Depot again. Around $900 for Dishwasher $200 for installation now someone else will get that sale.

I go to this store quite often. It's OK, not great, but just OK. It's also the #1 sales store in…read moreColumbia. HF tools are overall just OK, but: "The cheap tool you have is 100% better than The expensive tool you don't have." I buy a lot of tools from HF. Mostly convience tools, or new types I want to try before buying a higher quality. HF tool boxes are great. They are the best deal in the place. You will find some of their boxes in nearly every working garage in America. Especially, the black 4 drawer tool carts. Even Jay Leno has some in his LA Shop. They sell a 5 drawer too, but the 4 drawer is the real deal. I use is as a service cart when working on vehicles. Nothing better at any price.

Did not wanted to post this review but attention needs to be made, I bought a jack there a 1.5 ton…read morelow profile one. I lost the handle, went there trying to get a replacement. The people told me the universal one would work. Later found out it didn't since it was to big, back to returning it, I asked where can I get one? They said online. No one seemed to wanna helped or get involved in showing me how to order, after going on the app and only I couldn't find it. I called and still the lady didn't wanna help. So I go in and asked again, can u pls possibly show me how to get it or help me order it? She clearly didn't wanna help me so it's ok so I left. After a while I still had issues locating it, so I called again. First Lady didn't wanna bother, transford me to another lady in the back. She was so bad, she was condescending and being such a smart A, telling me pull up the website so I did. And what pulled up was somehow different from what she was seeing. She's talking down on me telling sir idk what you're but this is what I'm seeing, insensitive to what I'm viewing she just didn't care to see my point of view. I'm doing everything you're telling me mama but I'm not getting what you're getting, after a while of going no where I just hung up and decided to go elsewhere. Idk if I'll go back there. Not sure if it's even worth it anymore. To think I use to think they were the absolute best. Their customer service is really below par now that I think of it. I would've easily given them 5star if not more.

Nice small town store, friendly staff. Got a little of everything. Typical Truvalue hardware store…read more No propane.

Decent small town hardware store. A little pricey. Staff is helpful, they will deliver.Thats all I…read moregot.

Stopped in yesterday to pick up a GFI electric box and realized when I got home I picked up a 20…read moreamp and I needed a 10 amp. Went to bring it back and they said they don't take returns on electrical items. The box wasn't even open! Last time they'll be seeing any of my business.

Guy behind the counter with an adding machine and a cigarette. Old time hardware store that could…read morehave been in a Seinfeld episode. Totally loved it.