I needed a forklift to lift 3000 pounds. I asked to have it by 9 am. It was there by 7 am! I did…read morenot have to call to have them get it. The BEST SERVICE ever! Very friendly, helpful folks on the phone. They asked what the surface the forklift would be on. That makes a difference with what kind of forklift you need.

I called on a Friday to ask about the availability of a pressure washer for the weekend. Rep said…read morethat they would be there. I asked to reserve one and was told that was not necessary as they are always available. Called again Saturday morning (the very next day) and was told that they didn't have any available. This is the second time that they have done this to me. Fool me once, shame on you. Fool me twice, shame on me. Went to Lowe's and bought a 3200PSI pressure washer. Will never call Thompson Rentals again.

I bought a Stihl BR200 blower for use around the house. They were very helpful in all aspects:…read moreselection, tryout, purchase, and having it ready for pickup. I have bought parts for maintenance and even got to meet the original owner. Very pleased and can recommend.

First review I ever made of any business. I was disappointed with the customer service and repairs…read moreto my mower. First, when I took my mower (Honda push mower) Iwalked to a desk and I guess it was sales. I said my mower isn't starting and when it runs the throttle control won't adjust the throttle. They said they didn't know what that was. Isaid the control that has a rabbit and a turtle that adjusts the speed of the blade. They said none of their mowers had that, then directed me to the service desk. As I walked past a mower and pointed to a throttle control on one of their new mowers, and said - This thing. No one responded. I get a repair, carb rebuild. It started once, the throttle still didn't work, and then it wouldn't start again. I take it bake, they order a new carb, I pick it up, and the throttle still doesn't work and they told me it couldn't be adjusted. I paid $287 for labor. I've talked to other repair places that confirmed that the part is in fact called the throttle control and throttle cable. So essentially they were being sarcastic with me or they weren't knowledgeable. I won't use them again mostly because of the initial discussion. Very unprofessional.

This is a great hardware store with friendly staff and a good stock of items. They back their…read moreproducts and are very attentive and helpful to clients.

Great place that is helpful and unlike Lowe's actually had a human answer instead of an automated…read morephone computer system. Sales associate actually knows their merchandise and has an idea of how to actually help you without usually needing to lookup things in Google

AMAZING customer service, extremely knowledgeable and showed the ultimate demonstration of…read moreprofessionalism. They went above and beyond in a time of need during extreme circumstances, hurricane Helene. Staff stayed open past closing time to assist us when we purchased the wrong parts and we needed to exchange. Words can never express how grateful we are for your unwavering commitment to selfless service, THANK YOU!

Just bought a new SCAG Tiger Cat II from Simeon Twitty at Carolina Power Equipment. He provided…read morevery helpful and knowledgeable information on my purchase. He's a great guy who's easy to talk to and very helpful. This is my first big purchase from this company and I look forward to continued great service and support for my new zero turn. Lamonte delivered my TCII and was extremely friendly, professional, personal and super friendly. He made sure I was completely comfortable with every aspect of the product. He answered every question I had and provided excellent input and advice. He even said if I had any issues or questions later in the day that I could call him and he'd be more than happy to help and advise. Keep up the great work guys!

I stopped in today and Aaron was so helpful. Picking out neutral colors is confusing and…read moreoverwhelming. Aaron was so helpful and engaged and really contributed information new to me. I left with great ideas and confidence to make the right choice. Great store, staff, and selections.

I am very exasperated. My truck's plastic flatbed liner had some paint on it that I wanted to paint…read moreover. I went to two Sherwin-Williams stores with the specific purpose of buying a can of paint. They were determined not to sell me anything. First I drove to the store on Garners Ferry Rd. The only employee was a young girl, who told me that since this is for a truck, then I must go to a different automotive store that was miles away and unnecessary. I asked her to forget that this is for a truck. Please give me a can of whatever paint is capable of going on plastic and is all-weather. She could not tell me the type of paint I would need, but again told me the only paints that Sherwin-Williams sells that will meet my needs are at that other automotive branch. I left. Since another Sherwin-Williams store was nearby on Millwood Ave., I decided to try my luck with that store. I again found that the store was staffed only by one young girl. I told her I spilled some paint on my flatbed liner, and I needed an all-weather paint capable of going on plastic. She said she needed to call someone and ask. The person she called was that same girl at the first location, who told her that I must go to this automotive store. Of course, she could also not tell me as a customer the type of paint I needed for my project. So I came home. Sad that I will have to find my paint in the morning instead of having the paint on hand. I'll find the paint I need tomorrow, no help from Sherwin-Williams.

I had a pretty average experience at this O'Reilly's. On the positive side, the store was very…read moreclean and well-organized, which you can't always say for these types of stores. On the flip side, I asked for a part for my car, and the associate went and grabbed it for me, but was not very helpful in explaining how to install it, or at least providing me resources to find out how I could do so. Luckily, there was another customer who was able to help me, but that really should have been the employee's job. Overall, it wasn't a terrible experience, but this wouldn't be the first auto parts store I'd go to next time.

My car was side swiped one morning and I decided to get another mirror myself since insurance may…read moretake a long time and they could just reimburse me. I called first and received a quote of 76.00 dollars. When I went to go pick up the part , it actually totaled to be 90.00 dollars. The customer service was fine but the communication between the workers need some work.