As most guys do, I entered into the engagement ring shopping process a little blind. I had done some initial research online and solicited some help from a few of my friends who have bravely blazed down this path before. It's amazing how often I heard "You're ring shopping? I know a guy." Armed with enough info to make me dangerous (I had a decent idea what I wanted and what I wanted to spend), I began calling some of my friend's "guys". I was initially put-off by the experience as jeweler after jeweler applied pressure under the guise of getting me "a deal that can't be beat". The quotes I was getting came in such a range that I began to develop some trust issues with the people I was dealing with. It was very similar to the car-buying experience of haggling, undercutting and incentivized pressure. Then one day as I was venting to a good friend of mine, bitching about the ordeal of the ring shopping experience, he pointed me in the direction of Kailee and Hamilton Jewelry. He told me he had had a fantastic, hassle and stress-free experience. I didn't think that those types of adjectives applied to the jeweler trade. As it turned out, he was right. Kailee and her staff helped me through an initial education and listened to what I was looking for while leveraging their expertise to show me things I hadn't even thought of (which, admittedly, was quite a bit). They were aware of my budget and I never felt pressure to exceed it. In fact, we actually came in under which is fantastic now that my eyes have been opened to the excessive world of wedding costs (who knew?). The finished product exceeded my expectations in quality, price and timing and I can't recommend Hamilton enough. I'm really looking forward to the next overwhelmed friend of mine to let me know they're in the market for an engagement ring. I'll definitely let them know "I know a Lady." read more

I was so confused where to start when shopping for the perfect engagement ring, when I figured out I had the perfect woman. At the time, I worked near Jeweler's Row, and walked in several stores while become more overwhelmed as I went. I asked my eventual best man how he did it, and luckily he had worked with Kailee and Hamilton Jewelry. I'm not sure if I was more nervous about the buying process, fiscal investment or life commitment I was making, but Kailee put me right at ease with all three. She walked me through the "C's" of diamonds and made me feel knowledgeable of the purchase I was making. She also worked with the budget I gave her to make me feel like I was walking away with the best value. Combining those two helped make the journey I was about to start more real. All the hard work we did to put together the perfect engagement ring has been reaffirmed over the last five years as my wife routinely receives compliments. I am proud to say we are returning customers to Hamilton Jewelry and have recommended them to other friends, none of which has ever been unsatisfied with their products. We now live in New York and still consider Hamilton Jewelry and Kailee our jeweler. Over the years we have established a personal relationship with them as well, and we were excited to introduce our son when we made a return visit last summer. I know where I can recommend he start shopping for the perfect ring some day down the road. read more

My husband went to Kailee for my engagement ring after a friend recommended her. I had no idea he was working on a ring for me, but Kailee was so helpful and patient with him throughout the 2+ month process because she understood how important it was for him to get me the perfect ring. Because I had no input, he was worried I wouldn't like something about the ring, but Kailee assured him that we could change any part of it. That was not necessary as Kailee and my husband created the PERFECT ring for me. Kailee subsequently designed a very unique and beautiful wedding band for me, helped my husband get me the perfect diamond earrings as a wedding gift and helped him find the perfect gift for me when our baby was born. We now live in NYC but Kailee is still our jeweler of choice and we look forward to seeing her when we are in Chicago. Unfortunately all the beautiful jewelry that Kailee helped design for me was stolen from the hospital after I gave birth to our son. It was very sad and tragic...but knowing we had Kailee to recreate all the pieces she had created for us in the first place really helped a terrible experience. She searched for the perfect diamonds and recreated everything that we had so it's like they were never gone. We are so thankful to have met Kailee and have her as our family jeweler. She will always be a part of our lives! read more

Hamilton Jewelry is the exemplar of service and quality, when it comes to shopping, acquiring, and educating oneself on precious metals & stones. I was referred to Hamilton Jewelry and Kailee from two of roomates, and they could not describe enough the exceptional experience I ended up having. I have purchased my engagement ring through Kailee, and she guided me through the daunting process step-by-step. It ended up being an educational and stress-free experience, making the whole proposal process a joy. From the engagement ring, we have moved onto other fantastic custom pieces that are very special, and have to thank Hamilton & Kailee for her sage advice and expertise wisdom. I cannot recommend Hamilton Jewelry enough, only to say, we will not use anyone else when it comes to our jewelry needs. Hamilton is the one stop shop, and as always are very professional, courteous and accommodating for anyone's jewelry needs. Kailee was also of a great assistance recently, when we had a new addition to our family, and knew just exactly what to suggest in terms of gifts to my lovely wife (both for a Holiday gift and a baby gift). She is the best, and shopping at Hamilton is not a one time experience but a relationship that can grow as your life does. Fantastic job, and can't wait for our next piece.... read more

I worked with Kailee in selecting an engagement ring for my fiance. I spoke to several jewelers prior to contacting Kailee, and I wish I had met her before all of them. The process was smooth and painless. I emailed her several pictures, and she was able to help me put a beautiful ring together that my fiance absolutely loves. When I first sat down with Kailee, I knew within just a few minutes that I wanted to give her my business. Based on all of my pictures and requests, she had several diamonds and settings ready to show me once I sat down. Kailee spent several hours with me during each appointment. She basically gave me a complete education on how to pick out a diamond and setting. I felt extremely comfortable and never overwhelmed. I was presented with many options and Kailee was extremely accommodating throughout the process. Never once was I worried while working with her. The ring is a beautiful and the craftsmanship is superior. It is obvious as to why her work is highly respected. Everywhere we go, she receives compliment after compliment about her ring. The ring sparkles across the room. I will be back once it is time to pick out wedding bands. I highly recommend her work! read more

I was introduced to Kailee and Hamilton Jewelry during a silent auction at a charity event. There was this beautiful set of black diamond & diamond earrings and ring that was just to die for. Kailee and her assistant were on hand to answer questions and help me size the ring. Fast forward a week and I was in the loop, picking up my prize, when I noticed how beautiful the designs were. I had been wanting to fix the setting on my engagement ring for years, but never found someone who I trusted with my diamond. That changed talking to Kailee. She asked me about my lifestyle, how and when I liked to wear my rings, and showed me beautiful designs she thought would work perfectly with my pear shaped stone. Her ideas stemmed from my input, she wanted to create pieces that I would wear, not sit in a jewelry box. When I picked up my revamped wedding set, I couldn't have been more thrilled. The rings are GORGEOUS, I get compliments all the time. The price was very on target and the process was easy. When leaving Hamilton Jewelry, my husband commented how he'll never need to go anywhere else. Thanks, Kailee :) read more

Kailee and Rebecca helped me to design the absolute perfect ring for my fiancé - I could not be happier with the final product or the process that went into designing it. They took my input and ideas (working together from long distance) and helped me create something that was truly perfect and original. Their knowledge of the industry and ability to guide the process, each step of the way, makes this business one of a kind. They were straightforward and honest, and made me feel comfortable throughout the entire process, super attentive to detail. Kailee was able to find a beautiful stone, working within my budget and finding ways to reduce the price of the stone without sacrificing the quality AND she designed a custom, gorgeous band. I could not be happier with the final product and would never go to another jeweler now. They are the absolute best, in quality, customer service, and working with unique ideas to make your idea come to life. Trustworthy and blew away my expectations...highly recommend. Thank you Hamilton Jewelry!!! read more

Kailee Swift and Hamilton Jewelry are fantastic. My fiance was recommende by a colleague and went there to buy my engagement ring. Kailee was very helpful. When I was invited to her showroom she showed a beautiful array of diamonds and was very helpful to teach me and my fiance about what to look for. She also made it fun. It has been about 8 months that I have had the ring and I am still in love with it. I can't stop looking at it. She really helped me find the perfect setting based on what I told her I liked. She was also really patient letting both of us see an array of stones and settings. We couldn't be happier with Hamilton Jewelers. My fiance was so pleased that he went on to get our wedding rings and then most recently an amazing tennis bracelet for Christmas. She custom designed both of our wedding bands based on what we told her we liked. I highly recommend Hamilton Jewely for anyone looking for a special piece of jewelry!!! read more

Actually, I discovered Hamilton Jewelry on Yelp and was impressed with so many five star ratings so I checked them out myself. It's all true. Kailee took a complete know-nothing like myself and guided me through the entire engagement ring selection and purchasing process with the greatest of ease. You can tell she loves her work because she took what could have been an intimidating or confusing task and made it fun. Parking is what it is on Wabash, but I'm telling you, use the valet if you have to, it's totally worth it. Being an independent jeweler, she can "kill" any retail price you might pay at some McDonald's type jewelry store in a huge mall. I'm a struggling musician and just hovering above the poverty level. But Kailee made me feel right at home and assured me we could make any budget work. The tears of joy on my fiance's face lead me to believe we got it right. I'm going back for the wedding bands. Kailee's the best! read more

I happened upon Hamilton Jewelry while looking for a jeweler with a family friend. We never found the person my fiend was looking for, but I was so glad that we found Kailee & Hamilton Jewelry. Kailee was so helpful, accommodating, communicative, and transparent through the entire purchase process that I wouldn't think twice about recommending Hamilton Jewelry to any of my friends. The piece I was looking for was admittedly small and could only have accounted for a minuscule portion of the business, but Kailee was attentive and patient, providing suggestions and answering all my questions. Over several visits she was not only helpful, but also reassuringly transparent about Hamilton Jewelry. I felt comfortable and confident with my decision and that Kailee had given me her honest advice as well. I have no doubt that Hamilton Jewelry gave me the best service, quality, and price I could have found in the diamond district. read more

I was referred to Kailee from a friend who knew I was looking for an engagement ring. I had search for a some time with little luck in either finding a ring that I liked or a business that I trusted. I was traveling from out of state and Kailee assisted over the phone in helping me to narrow my search before traveling to Chicago. Once in Chicago, the staff at Hamilton showed me that I had made the correct choice with the company and now it was a matter of picking out a diamond and a setting. After picking out the diamond and explaining how I wanted the setting, the staff moved forward on the design and were able to turn around an amazing engagement ring without hesitation. I was extremely pleased with the service I was provided and would recommend Hamilton Jewelry without hesitation. Sincerely, Kyle Morrissey read more

i recently went there to buy a aniversary gift , Kailee and her assistant Rebecca were extremely helpful in me getting the right ring with class and character that i would highly recomend them to all my friends and colleagues. they helped me understand what is the difference between the colors and the grades- very difficult for me to grasp but they offered a variety of pieces for me to look and see and offered ideas for me to help create a custom piece that is unique and something my wife would cherish more so than something i could have bought from a store. nice location not far from my office. made me feel comfortable and safe my money was going into savings, not like high glossy upscale stores downtown . i am definitely coming back to them and telling everyone about them. read more

We were in search of a jeweler that could redo my 20 year old wedding ring that not only was dated, but in need of serious repair. Kailee came highly recommended to us from several friends. She graciously walked us through the entire process...discussing our options, ensuring we stayed within our budget and showing us hundreds of design choices. In the end we chose to design a new setting. My new ring is just gorgeous! It is truly unique, and yet timeless. I love that we were able to use many of the original diamonds for my new setting. I am overwhelmed by the final piece - it truly takes my breath away everytime I look at it. Thank you Kailee and Hamilton Jewelry for making a ring for me that I will cherish for the next 20 years and many more to come!! read more

My husband was recommended to Kailee and Hamilton Jewelry by some friends. Kailee helped to design my engagement ring and guided my husband through this difficult decision with great patience.I absolutely love my ring and it was more than I could have dreamed of. We have purchased many other pieces from Hamilton Jewelry since and each purchase, specially designed for me has been handled with the same attention to detail. Kailee is great at making suggestions and working with us, however long it takes, until we all come to a final decision. We have recommended Kailee and Hamilton Jewelry to many of our friends in the past and continue to do so. Hamilton Jewelry are very reasonably priced and Kailee has always been fair and worked within our budget. read more

I cannot say enough about the incredible service and end product provided by Hamilton Jewelry during the process to find the perfect engagement ring. Specifically, Kailee and Rebecca were amazing to work with. They both went above and beyond to ensure every detail of the process was tended to with care. During such a special process such as searching for an engagement ring it is not an easy one as there are many variables to consider - Hamilton Jewelry went to great lengths to provide education, options, flexibility, and exceptional service from the first meeting to the end of the project. My fiance and I will be returning to Hamilton for future needs. read more

My fiancé did my engagement ring here, and I've had so many compliments on it! We came back to do our wedding bands and Kailee is sooo helpful. She helped us design really bitchin' bands for both of us (who knew guys' bands could be not boring?). Honestly I still get people admiring it on pretty much a daily basis, and my center stone isn't even that big- it's just a bitchin' mounting! Even the small diamonds are just incredible quality! The best part is that she's letting us upgrade as we get richer with time LOL, so we can trade in the smaller stone for a bigger one every anniversary or so. Who does that??? Awesome! read more

My husband and I have been customers of Hamilton Jewelry for 2 years now! We were referred to Kailee through a friend to help customize an engagement ring. From the moment that we met with Kailee and her staff we felt completely at ease. They have exceeded our expectations and possess absolute professionalism. They are highly committed to their work as well as their customers and their craftsmanship proves this. We were so pleased with our engagement and wedding rings that we have and will continue to choose Hamilton Jewelry as our lifelong personal Jeweler! Sincerely, Tony & Elena Dal Santo read more

I met Kaliee approximately 3 years ago... During my initial consultation, all of my anxiety and reservations completely vanished. While speaking with her regarding a large purchase I was about to make, she took her time explaining the fundamentals of diamonds and helped me design a custom engagement ring. Despite the customization and high quality diamonds utilizied, she found a way to stay within my budget leaving me smiling from ear to ear. If you have the time and demand the highest professionlism in the Jewelry Industry, then I encourage you to visit Kailee at Hamilon Jewelry!!!! read more

My husband and I have been using Hamilton Jewelry as our jeweler for more than five years. When we've wanted to create pieces, they have done an amazing job of delivering jewelry that is just what we want. When we've wanted to order a more standard piece, they have provided a great selection and met our deadlines. We have purchased some significant pieces from Hamilton, as well as simple gifts such as gold crosses for baptisms. Either way, Hamilton gives us their full attention. The quality, service and price combination is unbeatable. read more