This company and I say that loosely deserves zero stars. This is the worst security system company…read moreever! The equipment is poor quality and doesn't work. Customer service is non-existent. The customer salesman/representative misused my debit card/ debit information and when I called him on it he treated me like I was the criminal. In less than a month my service fee jumped from $53.99 to $54.99. Do not sign a contract with these people. If they knock on your door demand that they leave your property immediately and call the local police. They are supposed to bill you monthly however, they bill every two weeks. People it's a scam. I'm in contact with Elder Abuse Attorneys for financial abuse of seniors. Please contact me if you would like to start a class action suit against ADT. You don't have to be a senior! Just ripped off by ADT. Thank you!

Poor customer service except when DPS wants your business!…read more I moved and have been trying for the last 2 weeks to cancel my service but nobody returns my calls! I leave messages on VM because my calls go directly to VM.

Tech Umma did a great job installing my 65" tv on the wall. His communication was great before and…read moreduring the visit. He was detail oriented to make sure everything was level. Very reasonable fixed price so you don't have to worry about some wide range many typically quoted. I would definitely use him again if needed. 5 stars

They did thier job so quickly. They came from far away and came sooner than expected. They went…read moreabove and beyond.

I had a great experience working with Taus. From the start, he took the time to understand my setup…read moreand walked me through exactly how my existing Google Nest products would integrate with the ADT system, which made the whole process feel a lot less overwhelming. What I appreciated most was that he focused on getting me the right level of coverage without pushing unnecessary add-ons. He came out in person, assessed the space, and helped me figure out what I actually needed to feel secure. Installation went smoothly, and Taus followed up afterward to make sure everything was working properly and that I was comfortable using the system. Overall, super professional, knowledgeable, and easy to work with. I'd absolutely recommend him to anyone looking for a security system without the usual sales pressure.

Taus did a wonderful job explaining the detail that goes into setting up the ADT system and putting…read moreme at ease. He gets to the point and gives you the best price out there with no comparison. I tried getting some quotes and they didn't beat him. He did a great job at explaining the difference in the cameras if we were to use Google Nest or Ring. Awesome experience and the technicians were great as well. Overall a 5/5 star experience and and super nice as well. Highly recommend!

Sean replied through the Yelp app within minutes and was super flexible with my schedule, even when…read morewe ended up running late the day of. The tech worked quickly, figured out the issue, and got our AC running again. He also gave us helpful recommendations on how to keep it running better and let us know roughly how much life some of our other systems may have left so our fam can plan ahead. This was such a relief after the last company we used had to come back 3 different times to fix an issue. We'll def ONLY be using Councell for any future AC needs.

Great service. Followed up with a time frame and arrived. Performed assessment and check up as…read morerequested. Honest and efficient. Great business.

FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

I make sure to read all the Yelp reviews and get recommendations from friends I trust before I even…read morechoose a business. I read how James would show up at the house when an alarm was tripped and that he always carries. I said THAT is the man I want- someone who stands behind his business and brave! Also one of my close friends who I trust her opinion highly had recommended James as a business and personally knows him and gave high praises for his integrity and as a person! So I was feeling good about my choice and he followed through! I like that he was willing to help anytime you need him to just call him! I believe in layers of security for my house. He thinks a lot like I do and he will best tell you what is best for your particular house and situation which is great. Took a lot of work, but I feel better that it is done. I like the night vision with the alarms and the very clear pictures. I had other cameras before which can be grainy or blurry but these pictures are very clear. I like the panoramic views too which cover a lot. Better to have someone local as your alarm company as well and have a relationship with the local police. Very professional and one of the good guys! He goes above and beyond which is my criteria in giving 5 stars to the best! I liked how he also cleaned up all my other wires, cleaned up after himself, made it look pleasing to the eye, etc. Nice assistant as well and very polite. So, a solidly good company with lots of integrity which is so important in the security field and in today's world. I support local businesses and this is one I would stand behind especially for something so important as your family's security! Did a phenomenal job!

Great service. Reasonable prices. Good follow up after installation. I have been using KB Kams at…read moreour home for about 15 years, through two upgrades as the technology improved, and I am very happy with them. The owner, Kyndl, knows his stuff and will give you personal attention.

The owner of this business is out to do a great job and succeeds, going above and beyond what is…read morerequired. Further, he seems to love what he does - has a great attitude and an eye toward establishing a growing business; hence he strives to make sure your needs are met. He does not consider the job done until all requirements have been satisfied. In addition, I called him in to complete a commercial job that someone else had begun and then flaked out on. Kyndl rose to the challenge of figuring out what had and had not been done, then picked up the job from there and finished it. Way to go! Plus, he did not expect to be paid a penny until the job was done.

Jude installed my fire / CO alarms. The job was done in a timely manner with very little…read moredisruption. Jude explained what he was doing and gave me a lot of useful information.

Zapp electric is great. Jude does an awesome job. When I first meet Jude he came to address the…read moreissue with a gas stove that would cause the breaker to trip. It turned out the breaker was installed incorrectly and the entire panel had installation issues. I felt so much better knowing the entire panel had been inspected and all the issues addressed. Jude also checked to see why several can lights would not work. They had been installed but never connected. Guess we should have hired a better home inspector. Some time later Jude came out and installed Led lighting in my home to reduce my energy spend and his pricing was very reasonable . Our home was loaded with can lights and they are very expense to use. Jude designed and installed a new system. Shortly after we begin seeing our electric bill decrease. Recently I had an issue my home that needed to be addressed before an home sale inspection. Jude was able to work me in quickly and even contacted me later to see how things went.

Mark was a pleasure to work with. He was honest, trustworthy, and extremely efficient. Definitely…read morerecommend!

Highly recommend Delta Dryer Vent Cleaning! Mark was fantastic. Punctual, efficient and was fairly…read morepriced. Excellent work and would use them again.