First off, if I had the option to put no stars I would. The customer service was proven to be distasteful from the first phone call to set up the appointment due to the lady by the name of Jamie hanging up on me because she didn't answer it with a business name but with one word that didn't sound familiar to me so I didn't speak. I called back and addressed that she hung up on me and that she didn't answer professionally so she gave me an excuse as to why she answered that way. Then an appointment was made and when we arrived an older woman came out from the back room and looked at us saying hello. I advised her we had an appointment and she looked confused and demanded we come back tomorrow with not an ounce of consideration for someone else's time and walked away into a room and closed the door as if my time isn't valuable. I took the day off for this appointment. I texted the number on file and it shows that it was READ since it is an iPhone and no response via text or phone call as of yet. read more