Bought a used vehicle. What should have been an in-and-out transaction turned into me waiting for…read morehours until a sales manager came to sign the appropriate docs. I'm usually patient but, this was kind of obnoxious since they had taken my money but, were now barring my exit until this person came from home. Also, the numbers didn't reflect what we had agreed to by the time I got around to reading everything. Maybe keeping me waiting was a tactic to get me so exasperated that I'd just pay without caring or looking? Either way be careful going to all the dealerships on Western in Chicago!!!

I wrote a review on Kingdom Chevrolet a few days ago because of their professionalism and a job…read morewell done. I few days ago I had 2 front rotors and a set of brake pads done for the front wheels of my car as well as an oil change and an engine air filter installed at Kingdom Chevrolet. Needless to say it was a professional job well done. I waited 3 days and said to myself why not have the rear wheels rotors and brakes replaced as well. So I went back today to have the rear wheels done the same as the front wheels. Nevertheless kingdom performed another professional seamless job. I get the dealership is known to charge more, but you get what you pay for. It's imperative to take your car to a trusted well trained repair shop with trusted automotive technicians that will tell you the truth about the work and parts you need for the betterment of your vehicle. KINGDOM CHEVROLET WILL ALWAYS BE A TRUSTED, COURTEOUS, WELL TRAINED DEALERSHIP AND REPAIR SHOP. 10-20-2025. G. Clark

If I could give 0 stars I would. I have had my car in the mechanics almost as long as I've had it…read moreand that's not even 3 months ! I had to get a brand new transmission AND battery because they were both bad. I haven't even drove it 300 miles before it started having issues. I paid almost 6000 for a piece of shit car and they KNEW that I'm a single mother of a literal baby. Crooked ass pieces of shit crooks. I hope they get sued and go bankrupt.

Sold me a bad car after telling ne there were no issues. Very disappointing because I don't have…read moremoney to waste.

Bought a 2018 RAV4 Hybrid AWD for $22K for a friend. After doing research, the invoice price on…read morethat model was about $25k-$25k. I thought it was too good, so I looked up the dealership online. A lot of the reviews claimed a bait and switch. Being paranoid, I requested the VIN number on the model I was being quoted, and I told them I wanted to test drive it when I got there. Car was exactly what I expected. VIN matched, and haven't run into any issues yet and seeing as how it's covered with Toyota's bumper to bumper warranty, I think it'll be good. Only reason I didn't give 5 stars - Dealership's A/C wasn't all that great, and there were only 2 finance guys that took quite long. Price was all good, but waiting it a hot dealership with better things to do because the finance guys were taking their sweet time irritated me. Also, other dealerships had free snacks. They had a vending machine that was quite cheap, but would've liked the complementary snacks.

I'm still leaving 1 star in hopes it helps others. However, John Gavin from Patriot Motors called…read moreme personally and RESOLVED the problem. He agreed what was done to me was not right. They credited me for those charges which came off the back end of my contract. But the original contract is still being honored and not the new one. So my monthly payment is still the higher one. It still works out because the charges have been credited so I'll just be paying off a little bit quicker.

For a positive experience, I strongly suggest that you ask to work with Aaron Harding. He's…read morefriendly and respectful. Because of him, I have had a great car purchasing experience at Western Avenue. Like it has been written in a few reviews, there are some unprofessional folks at this dealership. There was also an instance when numbers were changed, and I was suddenly asked to pay more. However - Aaron repeatedly stepped up and intervened, making any upsetting moment better. Don't let his gentle demeanor fool you. Aaron is a trustworthy and experienced salesman. I went to this dealership to get a car, so that I can drive foster kids around, and Aaron helped to make that possible for me. Aaron's the best. If you go to Western Avenue Nissan, work with him. PS: Thanks to Ruben Juarez too!

BEWARE! This dealership uses deceptive add-on practices. They insisted that I had to pay for a…read morepre-installed add-on (which I did), and then later said that the add-on was optional. To add insult to injury, they said that they do that so they can go with the buyer who will make them the highest profit.

I'd give 0 if I could. Every car on the lot is a lemon, most with severe accidents, with thousands…read moreof dollars of repairs needing to be done. I'm sure they're mechanic shop is a joke and a front to ease buyers concerns - I didn't see a single person who looked like they knew what they're doing with cars, just $$$. They sold a vehicle needing 8k in repair - the driver airbag had been deployed and stuffed back in, which is in of itself illegal to sell as is. MAKE SURE YOU READ EVERY PAGE ON THE SCREEN, ZOOM OUT. DO NOT BE RUSHED OR DISTRACTED. THIS IS YOUR. MONEY. The pages that we signed were printed out and we noticed we had not been shown a full side of the auto check/audit/report. I asked to start each vehicle except the one we bought, which had all the right fuses and codes removed to prevent me noticing any problems. I got a free consultation with a Consumer Fraud Protection Lawyer who would team with the State Attorney General to sue them. We came in and told them that, they agreed to let us switch the car. We did our due diligence and made the best pick. I WISH I SUED. Only cost is if you win, and I'm happy to make these guys pay the money I just gave them to a lawyer protecting them from me.

I went to purchase a vehicle & was given the run around the check engine light. Completely…read moreunprofessional & untrustworthy, I will not be recommending this car lot to anyone.

Please people do not shop or buy cars from this location. They sell salvage cars that may possibly…read morebeen in floods and they do quick fixes so it'll get off the lot but you'll end up needing work right away. Please listen I use to work at a dealership and this one is not what you want.

I was lied to about the price about a limited warranty and about the THE repairman that they sent…read moreme to for my windshield sprayer that never worked. Now through research I've found that this repair could cost me as much as $500. Never buy from them.

They talk a good game and their cards Look GOOD BUT they are DEFECTED. After purchasing the card…read morethe dashboard lite up with all kinds of problems ABS, Traction, BRAKES and they give you the run around until you no longer can help you. DO NOT buy a car from this company. Upon trying to get a solution we saw several people come there with the same complaints.

One of my employee from work he bought a car from here. They sold him a fucked up engine and then…read moremy employee said I want my money back because they gave him messed up engine and they say no refunds and they cannot give him another car and then my employee trying to fix his car at the shop put all his money in it. then they said he didn't pay the car got his car repo at the shop. so my employees getting a lawyer to get his money back. I recommend a do not come over here if you're trying to buy a car and the car is fucked up they won't help you or get another car.

(WARNING) DO NOT BUY FROM THIS DEALER!!!!! My husband spent…read more$7,000 for a 1967 Chevy Impala from Bridgeview Auto last June. They were in the middle of replacing the rusted body parts with Steel pieces and my husband paid extra for them to paint the car in Candy Apple Red, replace the headliner and carpet. It was to be completed by August of last year, we finally had it delivered to our home in late December. When my husband drove it the next day to our mechanic it stalled three times within 1/4 of a mile and was stopped by the police for not having any working signals or lights. He pulled down the visor and found a mouse hole of which the mouse fell and was running in the car. We had our mechanic look at it and there was no Trans fluid or brake fluid which caused the transmission to blow. Bridgeview picked the car up 4 days later to repair all of the above. We have made continuous calls to them to find out what is happening with no answer, only that they will call us back (NEVER RECEIVED ANY CALLS). The owner Frank is always at car auctions and keeps informing us he will have Denise the Manager call us. No call backs. I've googled and found other people being taken by this dealership for various SCAMS!!! All we want is the car we agreed upon and paid for in working order.. The salesmen are doing drugs and drinking in the car lot during business hours. I have hired a private investigator who has interviewed others, if you have a story contact me and we will add you to the story.... Thank you, L Kiddell

So I wanted to buy a Cadillac CTS here. I had traded in my Mitzubishi Diamante for it. My…read moreMitzubishi was in great condition it was a 98 but I wanted a more better lookin car(kinda like me). The CTS had more miles than my car and my car is 5 years older than it. The CTS had a crap load of problems.. the windows would'nt go down, the trunk didnt open, the cd player didnt work, the belt buckles didnt work and theres more... After we brought that up to the lady they agreed to fix all the problems in 3 days so I decided to get the car anyway. I waited almost 2 weeks and they had only fixed the windows and by then I had already signed the papers & gave my car up with $700 down. I decided to return the car and get my diamante with my money back but they refused & after arguing for minutes I just gave up about the money & just left & took my car keys back(old car). A lot of the cars come fucked up & they don't check them before they put them up for sale & they wont mention anything unless you notice. Don't bother going anywhere near that place.