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Marion, VA

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Hall's Skateland

4.7 (3 reviews)
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Vance's Skateland - Learning how to skate!!

Vance's Skateland

1.0(4 reviews)
54.1 mi

.First off my son is autistic.. with sensory processing and verbal processing disorder and has ocd…read moreand apraxia. I went there yesterday with a party. And they kept saying no outside drinks I went up there & explained my son is autistic its fine for us to buy drinks here but u don't have anything he will drink. So they finally said it was OK. But even after they were full aware of his diagnosis. They kept coming over and complaining. Telling some of my family to make him wear his clothes right ect. They r definitely not a place to go if u have anyone with special needs. The woman there was very rude. We could not enjoy ourselves for the fact every so often they would tell us something else. Very disappointed.(updated since managers comment.) That is the story u want people to think. Not really the facts. I do want to hear the audio of all calls made with the host of the party. And see if any of that is true, as I wasn't the 1 on the phone but was told by host that u told her that they were drinks there but never specified we had to buy drinks there. It says no outside food or drinks,( I myself didn't not see a sign) but u told them they could bring their own food for the party. So who would have thought u couldn't bring drinks too. But as for my son he doesn't speak so I am the only 1 who can sign to make him understand. U were told of his diagnosis. And @ no time did he have his thing out. Do not try to make it look worse than it was. He had his shirt around his neck, and yes it did show some of his underwear. The people I came n contact with had no problem with him after I told them he had sensory problems. And if u had any knowledge at all about sensory disorders u would know most of them love flashing lights ect. Its very stimulating and calms them down. Know ur facts before trying to tell me where I should or should not take my child. It seems like u were the only 1 that had a problem with it. And if someone did complain. I'm sure they would have understood if u would have explained it . And if not u should have came to me. Not others that couldn't get him to understand. The whole situation was handled horribly. And if it were a private party which it was supposed to be, there wouldn't have been any others there.. to begin with.. we did talk to the other party outside. they told us they were supposed to have a private party too,, that u called them and asked to move up their party as well,, without informing them there would b another party..

Horrible customer service and poorly managed. Will not accommodate special needs children. Double…read morebooked a party without informing us of the changes, and called us liars when we told them we were not informed. Do not schedule a party unless you want to be dissatisfied.

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Vance's Skateland - First time on wheels!

First time on wheels!

Vance's Skateland
Vance's Skateland

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Hall's Skateland - skatingrinks - Updated October 2026

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