This is a review from my Google from December 2020 when My mom died suddenly and we were having her cremated by this funeral home. Raised the price on my dad 3 times, sketchy when asked to identifying her body over the phone because she was already transported to Van Nuys, also because in person wasn't allowed due to Covid. Acted like everything you asked them to do they acted as if it was a chore or you're asking them to do toooo much. It's just your mom that they have ‍ read more

We went through Halley Olsen 20 years ago when my mother passed and now with my father. Joey was so amazing! The process went smoothly and he made it very easy. I was given everything I asked for and it was more affordable than I thought. I didn't have a service with them but I did have my dad cremated as he wished. I have heard of places trying to get more money out of you when going through something like this but Joey was nothing like that. He listened to what I wanted and did it. Joey went above and beyond and was very sympathetic and caring. I highly recommend using their services. read more

Definitely recommend, we are never prepared for this and this establishment helped guide our family through a difficult part of our life. I felt they cared for our loved one as well as us, giving us the best service and information to guide us through the entire process. The prices were fair in my opinion. All of the staff was kind and caring. read more

Special thanks to Joey for all he did for my father's passing. Highly recommend Halley Olsen and their staff!

The staff were professional, courteous, friendly and respectful. I had a beautiful viewing and service experience. Any questions I had were answered and taken care of. In a sad time, they made things as smooth as possible. read more

To Joey Alvarez and the staff of Halley Olsen Murphy Funerals & Cremations in Lancaster, CA. I just want to thank you so much Joey for your assistance from start to finish with the funeral arrangements for our Aunt Mildred. From the funeral arrangements for our Aunt, to the service for her at Halley Olson Murphy and finishing with the resting place of her body at Joshua Memorial. You all went above and beyond, and Joey you were so patient with us and the changes and guidance we sometimes needed. And oh my goodness, the staff on the day of the service was amazing, "all of the staff". Joey, give my families thanks to all of them. And Joey, Mr. Bishop introduced himself to us on the day of the service and he went above and beyond as well (he was so helpful at the service and at the gravesite) and we are so appreciative. Joey, should your services be required again, we most defiantly will seek you out first. Again, THANK YOU and all the staff at Halle Olsen Murphy. read more

Pairing the person that you love is the hardest thing in the world Pastor Bishop, Jessica‍, and all their crew really helped to make it not as somber as I thought it would be. From the day I walked in looking at coffins till the day he put his jacket around me and made me feelso kind and comforting I'm not sure why anyone would put a bad buzz on this establishment but I can't think them enough read more

To Mark and the entire family at Halley-Olson, I want to say thank you on behalf of my family. Laying my stepdad to rest must've been one of the hardest things we have gone through in life. Planning arrangements during the height of the pandemic this summer was beyond difficult, so to have people who genuinely cared about your family, and who were there for you every step of the way is beyond special. That we were able to host the car club at the funeral home is something we will never forget. I cannot stress how nice and caring the entire staff is from top to bottom. We had the best communication and they took the time to take care of every single detail and accommodation we asked for. We cannot thank you enough, Mark, and the entire team at Halley-Olson, for your professionalism and friendship. God Bless. read more

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It is amazing how when you call a business that is supposed to be the best in the Antelope Valley and wonder how and why. I understand that this is the business that everyone will dread one day to have a transaction with but it was the time for my family member and I thought that we would be taken care of. I called them early in the morning and a gentlemen called me back and said they would be there within two hours to pick up the remains and it took longer with another person telling me they were ten min away twice and it turned out a half hour. Even the Sheriff deputies were flustered. We had family flying in from areas as far as Canada and other places that needed to make arrangements and I was told that they could not see me until the 21st and it was the 14th. This immediately raised a flag and would have caused a three week delay with scheduling along with any other thing that needed to be done. I am not impressed with you and your process and do not blame Covid on this because I went to a close place where we paid for the whole process and the time and schedule was done quick with integrity. read more

I would first like to start off by thanking the whole team and employees at Halley Olsen Murphy! They gave me the best customer service from the start of the process of putting my loved one to rest. Everyone was amazing and very attentive. Joey did an amazing job at explaining everything to me and my family. He answered all of our questions we had and I felt very comfortable knowing my loved one was in good hands. I would also like to thank the receptionist Alicia for being very professional and helping me with what I needed. Victor was very helpful and hands on at the burial service. I would like to thank Mark for all him and his team did for us to have the best viewing and service. They were very caring and comforting. Their facility is very peaceful and clean. Couldn't have chose a better mortuary for my loved one! THANK YOU ALL read more

Used them to bury my aunt and they were very sensitive and treated her and my family very well. I have worked in the same industry for many years so I had certain expectations which were met above and beyond. The final touch was so simple but the two directors that stayed at the cemetery until we left. Seems small but it left a big impression. Very professional and would highly recommend. read more

Even though you are never quite ready to plan a loved one's funeral; the staff at Halley- Olsen are more than prepared. We were blessed to work with Mark S. and Alicia and it was a wonderful experience. Mark listened to our needs and concerns and offered helpful advice and was very professional - the perfect combination of business and empathy. Communication was very good and took the stress out of planning so many details. Alicia made sure the beautiful facility was ours to personalize and accommodated our schedules and desires for video needs, flowers, memorabilia, photos, programs,lighting etc. The day overall exceeded our expectations and the service and Customer Service were stellar. Thank you again for all you've done to bring comfort to our family in a difficult time. read more

I am grateful to Halley-Olsen-Murphy's services for the great and thoughtful considerations they provided for my father's funeral services. Thank you to Joey Alvarez for being so kind and helpful in my family's time of loss. He provided great help in helping us choose a plan and followed through beautifully. My dad had a beautiful viewing and the follow up services were excellent. Thank you for your service Joey and may you stay blessed. read more

Halley Olsen Murphy Funerals & Cremations - Miguel Chaidez Cavada 5/18/1939-11/22/2019 - Funeral Services & Cemeteries Near Me - Lancaster, California

My father recently passes away and the services provided by this Funeral Home was really great. Joey and the entire staff was so kind. In addition to the staff onsite, I commend the company contracted to pick up my father from our home. The young man was kind and considerate. I thank all for their service? read more

Death isn't easy and neither is making arrangements for your loved one when they pass. Halley Olsen Murphy made the process much more bearable at such a difficult time. From the beginning I felt very comfortable dealing with Mark to come up with a plan who then handed it over to Joey to oversee the details and carry them out to perfection. Their compassionate handling of everything we asked of them made us know we had made the right choice! I am beyond grateful for them. read more

In a time when you and your family are hit by the sudden passing of a loved one, planning a funeral seems like a to-do list of insurmountably impossible tasks. When my uncle recommended Halley-Olsen after using them less than a year ago to handle his mother's passing, we asked no questions. From the moment we stepped through the door, I knew we were in good hands. The receptionist looked us each in the eyes, offering us sincere condolences...and though I knew this gesture was likely part of the job training, it still made the world of difference. There is a silent understanding in the eyes of those who have experienced the grief of loss, and it was not lost on the employees here. We walked in those front doors like a hurricane going through puberty, but Joey received us with genuine compassion. He personally knew my deceased aunt, though briefly, and his unfeigned reaction to the news made us feel that the pain of our loss was shared. He proceeded to walk us through the most painful experience of our lives with both grace and patience. We even had a few laughs. Joey vigilantly responded to our texts and requests, printing custom cards for us and enduring (with tremendous forbearance!) my every grammatical correction on the online obituary. We wanted to play our own music at the service, and he immediately gave me access to the wifi network. We asked if we could bring artwork, as my aunt was an accomplished painter, to which he responded, "how many easels do you need?" Though nobody ever wants to go through this process, Joey made it clear that this service wouldn't be what we WANTED it to be, but what we NEEDED it to be. The service itself was both wonderful and wonderfully imperfect. The priest from Father Serra could barely speak English, but that was somehow just totally appropriate, as my aunt was not religious and would have laughed at the thought of a Catholic sermon at her funeral. The body that once held my aunt's spirit was done up as a beautiful resemblance of her, based on a reference photo of her I provided Joey with. We were allowed ample time after the service to just hug each other and share stories; never once did we feel rushed to leave. Every detail was handled with care and intention, something I never would have expected would be so important at a time like this until experiencing it personally. Thankfully, Joey already knew how important the details would be to us. If I were to give one criticism, or rather one suggestion, it would be to turn the A/C units off during the service. When they kicked on they were quite loud, drowning out the sound of the timid voices that were attempting to put their grief into words. Overall, I could not recommend this place more. It far surpassed the expectations of funeral parlors that I acquired from watching Six Feet Under, and although the experience of losing a loved one feels as surreal as being in a Salvador Dali painting, Halley-Olsen and Joey helped to shape it into as beautiful of a piece as it could be. We are forever grateful. P.S. the online obituaries stay there forEVER. What a treasure :) read more

On behalf of my Family, we would like to say a special thank you to Joey and everyone at Halley Olsen Murphy who helped out with making the arrangements for my fiancé Grandmother! It was a beautiful service and Joey really made the whole process as easy as possible for my mother in law and our whole family!!!! read more

Thank you Eddie Valladares and team. I will forever be grateful for the assistance, help and warm felt love for my brothers care and funeral. I cannot express my feelings enough to say how appreciative I am of Eddie helping me understand the whole process of a funeral and burial. I would and will recommend his services to the community or anyone in such sensitive time. Eddie if you are reading this know I could write a whole book about the great care with all the funeral details. Again I am infinitely THANK YOU from the bottom of my heart and speaking on behalf of my family as well. I'm sure my brother thanks you and team immensely. Muchas Gracias Eddie de corazon por todo tu apoyo y gran profesionalismo en ese momento que mas necesitamos. Mi hermano no pudo estar en mejores manos para su funeral. Mis mejores recomendaciones a todos hacia Eddie Valladares, si estan pasando por esos momentos dificiles y necesitan servicios funebres esta seria mi primer llamada con Eddie. Mis respetos por su vocacion que destaca con corazon de frente primero. Desde funeral al entierro - de parte de mi familia, mi hermano fallecido y yo estamos eternamente agradecios con Eddie Valladares y equipo. R.I.P. Danny Hernandez - 5/21/1983 - 12/9/2018 - Julio Hernandez read more

Recently, our family went through Halley-Olsen-Murphy Mortuary when my grandmother passed. From the moment our family entered the mortuary and was greeted by the receptionist to the assistance from the associates - nothing was short of outstanding, epecially Joey. Joey was amazing, helpful, provided great customer service, and came through any time an issue arose. Additionally, the entire staff was professional, compassionate, and when we were in the hot sun in 100+ degree weather at the cemetary- they provided umbrellas for shade and cold water. We couldn't ask for more during a difficult and emotional time. We recommend Halley-Olsen-Murphy for all pre-need and funeral services in the Antelope Valley. They are located in a beautiful new building that is clean with lovely viewing rooms. read more

My brother Robert pass away suddenly and unexpectedly on August 5, 2021. From the very first phone call I made to them Joey Alvarez was wonderful. He stayed on top of everything while my brother's funeral service was planned. I felt as if I had so much to do in little time. Joey made planning so much easier and was understanding and compassionate through the whole process. He was excellent in communication with me through the process. He made what I thought would be a very hard and trying process actually not as bad as I thought and comforting as well. He saw everything through to the end and took good care of my brother and our family. I will never forget the kindness he showed me and my family during this difficult process. I could not have gotten through it without Joey. Thank you again and again from my heart. read more

My mom passed away on July 31,2021 and the minute I called Joey he made sure we were OK and immediately took over the arrangements. I was so distraught I couldn't even think but Joey was so kind and helpful and very professional. They treated my family with such kindness and compassion. My mom had passed away but they treated her with love and kindness, they immediately picked her up from the hospital within an hour or so and I felt like my mom was in good hands. I thank Joey for being patient and for helping me make the right decisions. The planning was so easy because Joey made sure no detail was left out. On the day of her service my family was welcomed by the Halley-Olsen-Murphy team with such respect and kindness. This is the only mortuary that I will use to handle any of my family needs in the future. Its such a hard thing to talk about but we had pre-planned arrangements a few years ago and Joey was the one who helped us set that up and when my mom died we were so grateful to have him by our side. Thank you Joey and Halley-Olsen-Murphy team. Sincerely, Sabrina Torres read more

Losing a loved one is a horrible thing to have to go through, but Joey helped us through it. He was kind and compassionate, during a time that we needed it most. He was there for us, as if we were his family. Thank you, again, Joey, for being everything we needed during such a horrible time. read more

Joey was our coordinator for my brothers service he was a amazing very compassionate and patient with my family. Him and the staff made us very comfortable and at ease during this difficult time. Every question we had was answered right away their communication is fantastic! They were extremely helpful and made sure we knew our loved one was in good hands! This is our second Time having a service through halley Olsen and they are amazing every time. Thank you you guys so much my family and I appreciate everything! read more

You never want to have to plan a funeral, let alone two. So glad Halley Olsen Murphy was picked and we had a pre pay. Beautiful ceremony room and everyone can see slideshows families prepare. Every question was answered in a timely manner. Joey was so kind and the whole staff went above and beyond expectations. Customer service doesn't end, when the funeral is over. If you have any questions, they answer. Beautiful candlelight ceremony at Christmas every year too. read more

I had dealt with another local funeral home prior to Halley Olsen Murphy and it was a nightmare! I wish I had chosen Halley Olsen Murphy first. Joey, our coordinator, was AMAZING! Ashley, who I spoke with from inception, was so kind and helpful! All of the staff there from start to finish were kind, compassionate, professional, and made me feel like they respected my loved one and myself. The services that were inclusive to the package I chose at Halley Olsen Murphy, were itemized and extra charges at "the other place." They were able to schedule the services quickly as I had wished, and they communicated with me every step of the way. I felt like they actually CARED! I highly recommend Halley Olsen Murphy to anyone who is in the unfortunate situation of needing their services. read more

We recently dealt with Halley Olsen and with Joey Alvarez for my mom's passing. She had had a pre-need. Everything was handled well, Joey did a good job, there was no pressure to spend more or anything like that. Questions were answered quickly and properly - it made a difficult time easier. Joey was direct and kind without being "fake." I would recommend Halley Olsen Murphy read more

Through the sadness and grief of the sudden loss of my dad, Joey Alvarez was superb with assisting my mom and our family with this difficult process. Once we were under his care, he handled everything for us so we had nothing to worry about, which gave us some peace at mind. He even smoothly and efficiently helped sort out some miscommunication that happened with the hospital that my dad passed at. Joey was very kind, caring, compassionate, and knowledgeable. We couldn't have asked for someone better to assist us during this hard time. Thank you again Joey! read more

It was one of the most difficult time in my life, but I am really glad I chose this place Halley Olsen Murphy to go through with this moment. I especially thank for Joey's arrangement, he set up everything very well that made the process of this moment gently and smoothly. He is knowledgeable in this field and willing to help with everything he can. I can see they tried their best to help our loved one left with dignity and that really comforted our mind. I would recommend their service for all who will need. May our loved one and all people stay blessed! read more

My husband recently passed away a few days ago and Joey was the one helping me out I want to say thank you Joey for being so nice , kind and patience with me thank you so much for all your help you guys did such an amazing job , everything came out beautiful at the day of the services . Victor and Rick were the one helping out and they did such an amazing job they were really nice , super sweet and very helpful thank you so much for making my husband service so beautiful and special to me and my family. Thank you Halley -Olsen -Murphy !! read more

Obviously no one wants to look for funeral services. Unfortunately for my family, we had to seek out funeral services. With that said, Joey Alvarez and his team did a great job in helping us go through the entire process. Joey helped us understand everything. from the beginning to the end. Joey listened to what we wanted for our loved one and he delivered what we requested. The place is very clean. They also have a private patio in case you need to step out for some fresh air. It seemed sound proof as well. There was a community gathering a block away with music (it was loud) that couldn't be heard inside the funeral home. I would recommend this funeral home and I would also recommend for you to seek out Joey Alvarez. I spoke to other funeral home prior to this one, they were rude and didn't care that we were hurting. But Joey is something else. He's meant for this. He was very compassionate, caring, patient, and understanding. read more

Thank you to everyone that helped out from the moment that our grandmother passed and they picked up her body to the day of the viewing. Your kind words your generosity every detail was amazing grandma would have loved it! Gracias a todos que ayudaron con los servicios de nuestra abuelita desde el momento que fallecio hasta el dia de sus servicios. Desde sus palabras tan lindas su Apollo. Todo estuvo perfecto. Cada detalle de todo . Recomendamos a Halley Olson Murphy funeral home. Gracias a dios que fueron local y no tuvimos que ir lejos. Thank you again! Highly recommend Halley-Olsen-Murphy funeral home. read more

The folks at Halley-Olsen-Murphy were very accommodating, caring, compassionate and helpful during our time of grief of losing our loved one. Thank you for everything. - Dieguez family read more

Recently, my family experienced the tragic painful loss of my brother on June5th,2020 and then 10 days later my grandmother on June 15th. My mother and I looked into many mortuary service throughout the city but no place showed the care and support like Halley-Olsen-Murphy. Eddie Valadares assisted us with all of the arrangements from the casket selection, viewing services, limousine escorts and financing while we wait for insurance reimbursement. When you bury your loved ones it is such a personal occurrence and they did so with concern and care and my family appreciates it to the fullest. Beautiful set up, tasteful options and outstanding staff! Thank you Halley Olsen read more

I lost my daughter on 8/14/19. I was beside myself and lost in grief. Joey was so kind and helpful. He took such good care of myself and my family. He made is easy and simple for me. He is a wonderful man and I can't thank him enough for what he has done read more

A special thanks to Joey from Halley-Olsen-Murphy for helping my family and I during a difficult time. He was very kind and genuine to us and did a wonderful job for my fathers services. read more

I hope you'll never need them. But you will, just like my family needed them after Gene Stinnett's death. And this is the place to go in Lancaster or Palmdale. From the initial phone contact, to the feeling you get when you step inside the Lancaster location, to our wonderful funeral home arranger, Luis Aguilar, to our kind patient funeral directors, Bruce and Howard, to their aftercare program, the reputation of Halley Olsen Mortuary and Cremation services was spot on. Their funeral packages are reasonable even if a bit more expensive than other local services. But I'm telling you, in this case, you get what you pay for and thus is the place to use if you want a respectful quality funeral experience. Here's the deal -- I have traveled across the US training grief counselors, aftercare staff, chaplains, and funeral home staff how to appropriately support the bereaved. I am constantly impressed by family owned funeral homes particularly those who have applied and sustain accreditation with Selected Funeral Homes. Unfortunately, when my father-in-law died Dec 2016, the next of kin chose a larger corporate funeral home and I was totally disappointed with the lack of compassion and factory approach of funeral arrangers and funeral directors. It was awful. We did our best. Just this past week, my step-father-in-law died, and this time I suggested we search Selected Funeral Homes (none in the area). Then, we searched yelp. When little was written for Lancaster area on yelp, I contacted a colleague at the local hospital who highly recommended Halley Olsen Murphy. Seriously, this was a night a day experience this time with HOM verses the former corporate conglomerate. This place was great!!! The space is pretty and works for a small ceremony or 100-130/150 people. It is clean. It smells comforting. The staff is awesome. The follow up care aftercare program is amazing! They help you with the paperwork and to assess additional resources available to the next of kin. A lot of funeral homes don't have anyone to help you navigate through all of the business after the death of someone close. This is worth more money than words can explain. Granted, we had a few challenges with the microphone sound going in and out during the service but we rolled with it and it all worked out. The most important part was that the immediate family felt that the ceremony was beautiful and very respectful of their loved one. As the person providing oversight to the families service, I loved working with the staff at the funeral home. And I know what I'm talking about. So... I hope you won't need to use them to burry or cremate a loved one. But if you live in this area and need them, don't look elsewhere. Use this funeral home. Note: I have never worked for or with HOM before, I'm just a yelper (and a grief counselor/spiritual counselor) who happens to know what good funeral service is like and what bad service is like. read more

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I just completed the process of dealing with Halley-Olsen-Murphy for a funeral and related services. I am very pleased with all the services provided. The staff, especially Randy Cole, were all attentive and caring. They did everything they could to get my family through the arrangements. We used their location for the funeral services, perhaps 70 to 80 in attendance. There is nothing good about the experience, but having professionals like Halley-Olsen-Murphy to help you through it is helpful and comforting. read more

Beyond impressed with the service we received here for my grandmas viewing.. every other place i called made it feel like a straight up cold business. The manager Joel was beyond helpful and the staff was so friendly. They really went the extra mile to help our last moment with my grandmother beautiful. It was truly a blessing to find this place. They were super accommodating to our wishes. Also, the place is beautiful and the photos don't do it justice! read more

Wow! I was very impressed by how the mortuary looks inside. High ceilings and modern look. But, what really blew me away, was how Linda B provided outstanding service during this sad time of losing my mom. Her voice is so comforting and makes you feel like she understands what you're going through. Price wise, I paid a little bit more than other places, but you definitely, definitely get your money's worth. Overall, I would definitely recommend Halley-Olsen-Murphy Mortuary. read more

Let's be honest. The funeral business is not one with which you associate the words, "happy" or "fun" or "hope to use them again soon." What you DO hope for is empathy, competence, accuracy, and a job seen through to its proper end. The folks at Halley-Olsen-Murphy fulfill that mission decently and with a minimum of runaround. Our advisor was Joey Alvarez, and he patiently and carefully walked my sister-in-law and me through the process of planning my brother's funeral. I felt we were treated professionally and with dignity. It's a difficult time as it is; they at least remove the planning process from the list of confusing and byzantine processes that one necessarily confronts in arranging a funeral. And special recognition goes to their associates who handled the delivery of the casket to the church in Quartz Hill and then to Forest Lawn in the Hollywood Hills for burial. These gentlemen were patient and kind and took an effort to make it as easy on everyone as possible. We felt well-treated and respected at every step. read more