Do not recommend even after giving them two chances. If you don't pay up and sign up for them to…read moredo the services and upgrade for their urns etc for sale, forget ever receiving your family member's remains in less than 3 months. First my mother died in September 2023 at AV Hospital, so signed death certificate form from physician. I had to call repeatedly to learn what had happened after Don so kindly and fake concernedly promised her remains return within a few weeks. No on returned my phone calls. They excused it to having my wrong phone number. Interestingly to have such a mistake when you have to complete most forms on line directly and he could use the correct number to try and upsale additional items for increased cost... Second try was from unexpected death of father , at home in a quick hospice placement in July 2024. Due to the hospice physician's errors in death report LA County was required to complete an autopsy which required medical records. However, Don and his group never got back to me about problem and it took almost 3 months to get the Coroner the hospital records and treatments. Then within a week of me getting them and speaking directly with the Coroner he was cremated. However, again had to call repeatedly to inquire as to when his remains were available. Again no consistent return of phone calls. Don and his daughter could never remember my father's or my name and had to look for records, so not too concerned and obviously have problems with many many clients. Save your family more heartache and frustration and go with another group , as it will be more timely and not cost anymore either. If I could give a negative rating I would.

They definitely take advantage on charges, way more than posted costs on everything. Not trustworthyread more

This is a review from my Google from December 2020 when My mom died suddenly and we were having her…read morecremated by this funeral home. Raised the price on my dad 3 times, sketchy when asked to identifying her body over the phone because she was already transported to Van Nuys, also because in person wasn't allowed due to Covid. Acted like everything you asked them to do they acted as if it was a chore or you're asking them to do toooo much. It's just your mom that they have ‍

We went through Halley Olsen 20 years ago when my mother passed and now with my father. Joey was so…read moreamazing! The process went smoothly and he made it very easy. I was given everything I asked for and it was more affordable than I thought. I didn't have a service with them but I did have my dad cremated as he wished. I have heard of places trying to get more money out of you when going through something like this but Joey was nothing like that. He listened to what I wanted and did it. Joey went above and beyond and was very sympathetic and caring. I highly recommend using their services.

Very professional, helpful, and caring to the need of families....prices are affordable as…read morewell...absolutely recommend them.

I've been to this location a handful of times under the previous name/ownership. Recently attended…read morea service and the new owners/company is keeping this facility very clean and welcoming along with professional staff. Thank you for your outstanding service

Thank GOD for for Wesleigh at Anubis. She was amazing and so helpful. My sister had Neptune Society…read moreoriginally pick up our auntie's body from the hospice center. After the pickup we were told that a representative would reach out to us the following day so we could start making arrangements. They didn't call till 3 days later even after leaving them multiple messages! Imagine not knowing what's happening to your loved one or where they are located after they died. Our assigned rep only called AFTER I switched to Anubis Cremations and had arrangements for the body to be brought to their facilities. Wesleigh was so easy to work with. She picked up my call right away and took care of everything. She communicated every step of the way. I told her that my uncle who is a priest will be arriving in 2 weeks and we would like for the cremation and memorial service to happen while he was here. She mentioned that it's a very tight schedule but she would try to make it happen. And she 100% delivered!!! Within an hour of my initial call she had my auntie's body arranged for pickup, she sent paperwork to us and the doctor so she could start the process of filing the death certificate. The church where we wanted the memorial service wouldn't let us reserve a time till they had a cremation date. We were able to get the cremation date within a few days. We opted for a private open viewing at the crematory in Van Nuys. The crematory only does night time viewing which worked well for us since our family is busy working during the day. Wesleigh's coworker Jonathan took great care of us at the viewing. The place had a room for up to 15 people where family members could sit with the casket prior to the cremation. They dressed our auntie in her formal barong and jewelry. We were allowed to provide flowers, letters, and mementoes in the cardboard casket. Jonathan gave us sharpies so we could write notes on the casket. There were aslo tissues and an easel for our use. Although the viewing was technically 15 minutes, we were not rushed and were given about 20-25 minutes to do a prayer service and say our goodbyes. And then Jonathan and another employee wheeled her into the crematory. We watched them place her casket in the "oven" and once the door closed we left. They even allowed us to live stream the entire time we were there to our auntie's relatives back in the Philippines. The following day Wesleigh delivered the ashes to the church and she provided the letters and instructions we needed to bring the ashes back to the Philippines. We were also very happy with the urn we ordered from Anubis. It was engraved and had a photo of our auntie. It was perfect. I can't thank Wesleigh and Jonathan enough for providing an outstanding service that was stress-free, efficient, compassionate, and super professional during this difficult time of grief. I whole-heartedly recommend Annubis.

Anubis was the perfect place for my mom's cremation. Her death was shocking and happened quickly so…read morewe were all feeling vulnerable and out of sorts. Not only did they make everything quick and easy, but were beyond patient, thoughtful, helpful, and caring with each interaction. We also git a couple of really beautiful urns that I think my mom would appreciate. I couldn't recommend them more.

I want to thank this funeral home from start to finish it was excellent and caring. When they came…read morethey each expressed their condolences, rearranged the living room, gave me time alone then prayed with me. It was so kind at the moment of grief. The follow up was done so well. Thank you for meeting my needs in every way.

Check your invoices.This company over charges and creates bogus itemization statements to their…read morebenefit. I can't believe how the state of California hasn't caught on to their practices. I uphold the empathy displayed but it's all a show to nickle and dime victims of violent crime so they can pocket more money. Do not sign any blank documents and. make sure all costs are written down. My brother's cremation service cost over $13k, for that price you might as well go out of the AV and they added items that they never provided to us. BEWARE!!

During one of the most difficult times in my life, Opal Cremation Services of Greater Los Angeles…read moreprovided an experience that was truly compassionate, seamless, and professional. My mother passed away two months ago, and navigating everything that comes with that loss felt overwhelming. From the very beginning, their team made the entire process feel straightforward and manageable. They were incredibly respectful, responsive, and handled every detail with care and dignity. One thing that really stood out to me was their pricing. Everything was clearly laid out upfront, all-inclusive, and exactly as quoted--no hidden fees, no surprise add-ons. After dealing with other companies where costs kept creeping up, this level of transparency was such a relief. It allowed us to focus on honoring my mom instead of worrying about unexpected expenses. What stood out most overall was how easy they made everything during such an emotional time. There was no confusion, no added stress--just clear communication and genuine support when it mattered most. I wouldn't hesitate to recommend Opal Cremation Services of Greater Los Angeles to anyone going through this process. They truly bring peace of mind when you need it the most.

I cannot say enough wonderful things about Opal Cremation. After my dad passed away, I found their…read morenumber and reached out during one of the most difficult times of my life. Their response was incredibly fast, and Troy called me back almost immediately. From that very first conversation, I knew we were in good hands. Throughout the entire process, the team was truly incredible. Troy, Yasi, and Fabuki were supportive, compassionate, and professional in every single interaction. Whether through phone calls or emails, their communication was always clear, timely, and comforting. They guided me and my family through each step with genuine care and made sure we understood everything along the way. I also want to give a special thank-you to Heath, who personally hand-delivered my dad's remains to me. His kindness and respect in that moment meant more than I can express. Opal Cremation is an exceptional company with an extraordinary team. Their teamwork, compassion, and dedication made a heartbreaking experience so much easier to navigate. I am truly grateful for everything they did for my family, and I highly recommend them to anyone who needs support during such a difficult time.

Super professional and very helpful. They helped me coordinate during the holidays and during an…read moreunexpected tragic time. They were kind, hands on, and went above and beyond the call of duty. Highly recommended for anyone in Southern California

My 38 year old son passed away from brain cancer in August of this year. After researching and…read morespeaking with 6 different funeral homes in the Santa Clarita vicinity I determined to use North Valley Cremation & Funeral Services for his cremation. Their beautiful and exceptional website provided resources for every aspect of handling the death of my son. There were memories and photos that could be posted and links to upload via social media, text and/or email. The website provided a much broader selection of flowers at half the price of a typical florist. There were also trees that could be planted in memory of. There were resources for URNS and a section dedicated to helping me close down accounts (e.g. bank, amazon, Hulu, etc.). There was a section for providing friends and family with all the details of the services. We opted for a custom URN to honor my son's interest in our Danish heritage, and they handled every bit of helping us to secure just what we wanted and much more. I secured small URN type necklaces for myself and his girlfriend which they handled filling with my some of my sons ashes and even secured better more sturdy chains for them. They provide 5 original death certificates and made elaborate efforts to work with the backed up LA County office to get them to me. They provided us with a very professional slideshow of the photos we submitted along with music tracks with the Pastor at the church saying it was one of the most outstanding presentations he'd seen. Their website helps prepare an obituary. The personal care they took with my son and with our needs was really quite astounding. They personally hand delivered the URNS directly to my home along with other items they thought may be helpful with the service. Losing someone you love is extremely emotional and difficult and to have such a caring experience with this funeral home helped me to not feel so alone in all the details that can be overwhelming. The church we held the service at were so impressed that when others need guidance on choosing a funeral home they indicated they would definitely be suggesting North Valley Cremation and Funeral Services.

Beautiful service. Clean space. Small venue. Inside was set like a wedding reception with decorated…read moretables and chairs. If you have a smaller service, it would be great. Larger service, not enough space since tables take up a good amount of space.

The first time I called this facility, Dora told me not to call her anymore. She was very rude,…read moreunprofessional, and not helpful at all. My family had a very unexpected loss and had to deal with this facility. The other staff were as helpful as they could be, but Dora is the one handling our arrangements. I am utterly shocked at how she has handled our matters. She still has not followed through with what she is supposed to do. Choose someone else.

Lancaster sheriff called me to give me bad news and they recommended Joshua mortuary. I'm not sure…read moreif they get a kick-back but if this happens to you, THINK TWICE before using this place! They price gouge during your most vulnerable time! Once they conduct the "pick-up", you're subjected to their pricing. Listen, I'm so sucker to dealing with places like this but they got me for $1,000 for the pick up even though I didn't use their services. Spoke to "Claudia" and it was very confusing to say the least to get any viable details! I know if this happens you don't have much time to think much less read reviews but I hope this review can help someone. I was told by another agency that they charge so much because it's a corporation and not family owned. Beware!

We really appreciate Dora from Joshua memorial in Palmdale from the beginning to end of the…read morememorial service and even days after. She assisted us in every way she can. It's our first time experiencing a death of an immediate family and we were lost but Dora did everything and assisted us. We truly appreciate her and the rest of the staff. We thank them from the bottom of our hearts.