Do not recommend even after giving them two chances. If you don't pay up and sign up for them to…read moredo the services and upgrade for their urns etc for sale, forget ever receiving your family member's remains in less than 3 months. First my mother died in September 2023 at AV Hospital, so signed death certificate form from physician. I had to call repeatedly to learn what had happened after Don so kindly and fake concernedly promised her remains return within a few weeks. No on returned my phone calls. They excused it to having my wrong phone number. Interestingly to have such a mistake when you have to complete most forms on line directly and he could use the correct number to try and upsale additional items for increased cost... Second try was from unexpected death of father , at home in a quick hospice placement in July 2024. Due to the hospice physician's errors in death report LA County was required to complete an autopsy which required medical records. However, Don and his group never got back to me about problem and it took almost 3 months to get the Coroner the hospital records and treatments. Then within a week of me getting them and speaking directly with the Coroner he was cremated. However, again had to call repeatedly to inquire as to when his remains were available. Again no consistent return of phone calls. Don and his daughter could never remember my father's or my name and had to look for records, so not too concerned and obviously have problems with many many clients. Save your family more heartache and frustration and go with another group , as it will be more timely and not cost anymore either. If I could give a negative rating I would.

They definitely take advantage on charges, way more than posted costs on everything. Not trustworthyread more

Lancaster sheriff called me to give me bad news and they recommended Joshua mortuary. I'm not sure…read moreif they get a kick-back but if this happens to you, THINK TWICE before using this place! They price gouge during your most vulnerable time! Once they conduct the "pick-up", you're subjected to their pricing. Listen, I'm so sucker to dealing with places like this but they got me for $1,000 for the pick up even though I didn't use their services. Spoke to "Claudia" and it was very confusing to say the least to get any viable details! I know if this happens you don't have much time to think much less read reviews but I hope this review can help someone. I was told by another agency that they charge so much because it's a corporation and not family owned. Beware!

We really appreciate Dora from Joshua memorial in Palmdale from the beginning to end of the…read morememorial service and even days after. She assisted us in every way she can. It's our first time experiencing a death of an immediate family and we were lost but Dora did everything and assisted us. We truly appreciate her and the rest of the staff. We thank them from the bottom of our hearts.

This is a review from my Google from December 2020 when My mom died suddenly and we were having her…read morecremated by this funeral home. Raised the price on my dad 3 times, sketchy when asked to identifying her body over the phone because she was already transported to Van Nuys, also because in person wasn't allowed due to Covid. Acted like everything you asked them to do they acted as if it was a chore or you're asking them to do toooo much. It's just your mom that they have ‍

We went through Halley Olsen 20 years ago when my mother passed and now with my father. Joey was so…read moreamazing! The process went smoothly and he made it very easy. I was given everything I asked for and it was more affordable than I thought. I didn't have a service with them but I did have my dad cremated as he wished. I have heard of places trying to get more money out of you when going through something like this but Joey was nothing like that. He listened to what I wanted and did it. Joey went above and beyond and was very sympathetic and caring. I highly recommend using their services.

I want to thank this funeral home from start to finish it was excellent and caring. When they came…read morethey each expressed their condolences, rearranged the living room, gave me time alone then prayed with me. It was so kind at the moment of grief. The follow up was done so well. Thank you for meeting my needs in every way.

Check your invoices.This company over charges and creates bogus itemization statements to their…read morebenefit. I can't believe how the state of California hasn't caught on to their practices. I uphold the empathy displayed but it's all a show to nickle and dime victims of violent crime so they can pocket more money. Do not sign any blank documents and. make sure all costs are written down. My brother's cremation service cost over $13k, for that price you might as well go out of the AV and they added items that they never provided to us. BEWARE!!

Price changed. It's not like you have an option when a horrible tragedy happens. Then to take…read moreadvantage of a grieving family. Just disgusting.

I've noticed the times I come to visit my mom, they are strict to enforce not bringing food,drinks,…read moreetc. I think this place should reevaluate that rule because many of us want to spend time here and hangout with our loved ones while having a snack, etc and not having a security or manager jump down our throat. Really unfortunate that this is the case. Had we known about this sooner, my family would have reconsidered burying my mom here.

Gary was so awesome, when dealing with my father's remains and instructions. We used them for my…read moremom when she passed away and they were equally great. The two Isaiahs, who picked him up from our house were also very professional and kind. Death is not a fun thing to deal with but AV Cremation Service made it as easy and low-stress as possible. I highly recommend them.

Mark at Antelope Valley Cremation was fantastic. He was so patient and so kind through the whole…read moreprocess. Everything was finished within the month after my grandmas passing and we couldn't be more thankful.

Very professional, helpful, and caring to the need of families....prices are affordable as…read morewell...absolutely recommend them.

I've been to this location a handful of times under the previous name/ownership. Recently attended…read morea service and the new owners/company is keeping this facility very clean and welcoming along with professional staff. Thank you for your outstanding service

During a very difficult time, Jessy Barrios was so compassionate, understanding and overall amazing…read more! She answered all calls and texts and never once made me feel like a burden. She was so kind to my loved one and treated him with such respect . Thank you Jessy! We will forever be grateful.

Very great chapel clean it was very nice for my dad . Tony was so great he was patient and didn't…read morerush us into anything he made sure we got everything we needed for our memorial it turned out so great thank you again chapel of the valley and Tony me and my family really appreciate everything you've done for us. I recommend this place for anyone who's loved one passed away in the av .

Buried my husband there this week. When we bought the plots the place was beautiful. But now the…read moreneeds for maintence and personal service are sketchy. They say they are waiting for parts for the lawn mower, but that was posted two months ago. And there are numerous headstones that have grown over the headstones. Yet i was charged $827 for lifetime maintence of the headstone. The condition of headstones is sad. I am very disappointed.

Brenda and her staff are amazing. They are kind, and make the process of losing a loved one smooth…read more In an already difficult situation they make sure to help you through what they can and do their best to remove excess stress.

Beautiful service. Clean space. Small venue. Inside was set like a wedding reception with decorated…read moretables and chairs. If you have a smaller service, it would be great. Larger service, not enough space since tables take up a good amount of space.

The first time I called this facility, Dora told me not to call her anymore. She was very rude,…read moreunprofessional, and not helpful at all. My family had a very unexpected loss and had to deal with this facility. The other staff were as helpful as they could be, but Dora is the one handling our arrangements. I am utterly shocked at how she has handled our matters. She still has not followed through with what she is supposed to do. Choose someone else.