12/14/15: I was introduced to West Metro Buick GMC when I submitted a request for information on a…read morenew vehicle. They are a "no hassle, no negotiation" dealership that puts their best price forward, and does not pay their sales people commission on sales. Jared emailed me with the information I requested, and then told me to contact him if I wanted to test drive. He was not pushy and left me alone until I decided to make the 50 minute drive to Monticello because they gave me a super reasonable quote on the vehicle I was interested in. I emailed Jared on a Tuesday morning asking if I could come up that afternoon to look at the vehicle. I found out that this is normally his day off, yet he was waiting for me when I arrived at 2pm. He spent an hour with me, answering all my questions and test driving the vehicle. I left, and Jared went home - except I returned 15 minutes later to purchase. He gladly came beck to work to assist me. I then met with Paul, the finance manager. Paul was no nonsense, asked a few questions, and then came back 10 minutes later with the best option for me. Again, no pressure, no added side sales - he showed me options that made sense for me, answered my questions, and let me decide what I wanted. He explained everything I asked about in the paperwork without being condescending, and treated me like a knowledgable and respected customer. After my purchase, despite his dinner plans, Jared took all the time that was needed to fully explain all the features of my technologically advanced vehicle, and did not make me feel like I was being rushed so he could go home. I was out of the dealership within 3 hours of my first arrival, and was never pressured. The made me a fair deal, including a fair trade-in deal. Everyone at the dealership was friendly, and I could tell they were doing their best to make everyone at the dealership feel comfortable and taken care of. I have never had such a pleasant experience purchasing a car anywhere else. They left me loving their dealership, and totally satisfied. They now have a loyal customer in me. -------------- Update 1/16/16: I took my vehicle in to have accessories installed, and it was a great experience. They had a loaner vehicle waiting for me, which was a brand new, loaded GMC Sierra with only 500 miles on it ready to go with a full tank. They gave me an estimated completion time, and when I arrived at that time the vehicle was finished and the work was done in a quality manner. I did ask them to look at repairing a scratch, and they told me they would have to send it to an external shop for a quote as they do not do body work at the dealership - which is a negative for me, but not a big negative. I like one stop shopping.

I bought a truck from West Metro a couple of years ago. The truck itself has been fantastic, and…read morethe initial sales team was great to work with. However, the experience in the finance office completely ruined the relationship, and I feel like I had one pulled over on me. During the finance process, I felt heavily pressured into buying their extended warranties, specifically the "Wrap Coverage." They heavily sold it as ultimate peace-of-mind protection. It turns out it was anything but that. Here is what you need to look out for if you buy here: * Used Replacement Parts: When I actually needed to use the warranty, the provider they sold me tried to replace my truck's components with used parts. I had to pay out-of-pocket just to get actual new parts put back into my vehicle. * The Fine Print Trap: The "Wrap Coverage" was highly praised by finance, but they failed to disclose that seals and gaskets are completely dropped from coverage after a certain mileage milestone. I am currently sitting on $3,000 worth of necessary seal and gasket work with zero coverage. * Zero Accountability: When I reached out to West Metro, they washed their hands of the situation by telling me they "no longer sell that company's contracts." * Broken Promises & Ghosting: The finance manager dragged me along for a full month, claiming he was talking to the General Manager (GM) about getting my out-of-pocket parts costs reimbursed. I even supplied them with the invoice from my recent visit proving what I had to pay to put new parts in the truck. It has now been three weeks of absolute crickets and ghosting. I thought I was purchasing peace of mind, but I really just bought an expensive lesson in fine-print deception. The sales team can get you a great truck, but run away the second you get sent to the finance office. Don't buy their third-party protections.

Had a great experience! Originally came in to get a free AC evaluation, I had asked to add a free…read moretire evaluation as well and they were more than happy to check! I wasn't expecting a vehicle inspection, but they had done that for me! They had some concerns they told me about. I had no clue my vehicle got that bad! Entirely grateful to the team at Victory Tire and Auto! Thank you Josh and Joel

I'm pretty sure they damaged my car and caused a leak accidentally. This happened after they tested…read morefor a leak that they said did not exist. They gave me a lot of mixed information. They did not know how to communicate well. That's upsetting.

Our Chevrolet Tahoe was the first vehicle we purchased from Iron Man Motors, and it was such a…read moregreat experience that we came back later to buy our Jeep Wrangler. From day one, they treated us with honesty, respect, and absolutely no pressure. They took the time to answer our questions, made the entire process smooth and easy, and genuinely wanted to make sure we found the right vehicle for our family. We've been extremely happy with our Tahoe, but what really earned our loyalty was the way we were treated throughout the buying process. Great customer service doesn't end when you drive off the lot, and Iron Man Motors has continued to stand behind their customers. In today's world, it's rare to find a dealership you can trust, but Iron Man Motors has earned ours. We've now purchased multiple vehicles from them, and I wouldn't hesitate to recommend them to friends, family, or anyone looking for a quality vehicle and an outstanding buying experience.

I found Ironman Motors randomly by chance and I'm very happy that I did. I'm a mechanic and love…read morecars myself, so I know what to look for, especially when buying used classic cars and Don seems like a honest straight shooter about selling cars. He was very transparent and always answered any questions I had and even sent more pictures on any questions he couldn't answer. His dealership isn't anything glamorous or clean cut, but don't let that throw you off from buying from Ironman Motors. When I decide to buy a used car again in the future, I won't hesitate to buy again from Don

Jay is super easy to work with. Very accommodating and makes the sale quickly. Highly recommended.read more

The owner, Steve, really knows what he is talking about. A skilled mechanic with an incredibly…read morequick and HONEST team. If you can not go wrong bringing your car to Steve and his amazing team.

This is the worst experience I have had purchasing and servicing a vehicle. The vehicle they sold…read moreme had the transmission blow out on it within a week. I had it reviewed by a different mechanic, and the Creative Auto told me to tow it to their shop to review it. The tow alone cost over $300, and once they receive it, they told me their "discount" price. Their "discount price" cost more than the full price of the mechanic that originally diagnosed it. What a joke. They won't even buy it back to help us out. We buy multiple vehicles every year for our business, and I was really hoping we had found a good spot to continue doing business. If they can't tell that a transmission is going out on a vehicle they are selling, they can't be trusted to professionally sell or service them.

I worked with Bonnie and everything went well buying a car. She paid attention to details, showed…read moreme how everything worked, we went for a test drive, she put the floor mats in the car and put new license plates on herself. I would definitely recommend them and do business with them again.

There are no signs of hours or information at the retail counter. I was there to pick up a prepaid…read moreitem and despite ringing their little bell no one ever came. When I went into service to ask they said they were really busy. After waiting 15 minutes I left. At least a sign saying what was going on would be nice.

wonderful caring individuals that take time out of there busy day to provide help or direct you in…read morethe right direction to have your issue fixed the owner jeff really great caring guy super helpful hands down nicest auto care business ive been too.

I brought my Impala in for heating issues. The guys there went out of their way to be sure it got…read morefixed due to it being incredibly hard to diagnose. When I was there to get an explanation for it taking longer than expected, another customer came in and needed a ride home. The mechanic took the 15 min out of his day to take her when he didn't need to. Very nice guys who work with you when there are issues and I'll definitely be going back.

I dropped my Hyundai Ioniq 6 off at Walser for routine maintenance and tire rotation. I was…read moreprovided a Lyft ride to my workplace and kept updated about the work being performed via text and also a short video. The car was washed and fully charged after all the work was completed. Once I was ready to pick up the car, a Lyft ride to the dealership was provided. Overall it was a great experience having my car maintained by Walser Hyundai in Brooklyn Park.

I've been coming here since 2019 and keep coming back. Danielle was amazing to me during my car…read morebuying process. She was incredibly understanding of my nervous state (I'd had a car accident 6 months prior and was veeeery shy about "getting back in the saddle"), she took the time to listen to all my concerns and to find out what I truly wanted (and didn't). She also helped me get set up with an aftermarket remote start. She's a superstar! I've had all my maintenance done here since buying my vehicle. Everyone in the service department is wonderful. They make it convenient to schedule appointments either online or by phone and communicate every step of the way. There is also a really nice waiting area with various seating options, a couple of TVs, and free popcorn and beverage options. If you're looking to buy a vehicle or need service done, I highly recommend this place. I've never been disappointed.