When I decided to remodel my kitchen a friend recommended Direct Kitchen. I went to see them and…read morePat & Dan were extremely helpful, easy to work with and provided great customer service. The recommendations Dan made for cabinets, countertop and fixtures was spot on. Contractors were friendly, showed up on time, cleaned up after themselves, very satisfied with their work. My kitchen came out beautiful and I would definitely recommend Pat and his crew.

Hired Direct Kitchen for cabinets and Granite. Highly recommend. A pleasure to work with. Pat came…read moreright out to take measurements. I had the cabinets the following week. Amazing considering we are in a pandemic and everything in life is on back order. His prices are more than fair. Thanks Pat

Very helpful staff, great prices and selection. Just finished a complete kitchen and bath remodel…read moreand everything looks fantastic. Headed back today to shop for my next project.

You know, this place is hit or miss, but Im giving it 4 stars because when you score--you REALLY…read morescore. We found the most beautiful travertine tile for the shower and bathroom floor at this place for a killer price. It looks beautiful and knowing that I paid 40% less than the tile stores/home depot makes me grin each and every time I step foot in there! Does Grossman have everything you need like a homedepot or lowes? Probably not, but it is certainly worth a drive. Are they the most knowledgeable team? No, not at all. But check it out--you, too, might score big and instantly become a fan!

Hosea's painter team did nothing short of a miracle job. Really…read more I wholeheartedly recommend you go with them. You can't go wrong. I appreciated his teams' skills and most importantly his ethics, honesty and integrity. I recruited Hosea and his team for a risky paint job due to the unusual designer type of paint we were going to use. Also, I had a very tight deadline at risk of not being able to move in. Every painters told me they needed at least 2 weeks or more to finish it, even with a 3-person teams. This even included a large national paint companies (those who specialized on commercial or corporate buildings). Hosea's team were able to finish it in just about a week or slightly more, allowing me to move in right in time. I used a designer paint complex to handle and prone to mistake from inexperienced painters with this particular paint. As expected, they made a mistake, but owned it without creating difficulties. The end result ended up very fan-tas-tic, above and beyond expectations. And the pricing (certainly not cheap) was rightly fair and quite reasonable I think. I am so glad I selected Hosea for this impossible mission job. It was a total success. Attached are photos before/after the job. Paint was from Farrow & Ball with the exception of the windows trim (Sherwin Williams).

I worked with Laura at Charlestown Home Improvement on two interior design projects and was…read morethrilled with both experiences. In one, she created a beautiful, thoughtful design starting with a completely empty space; in the other, she helped refine and enhance the design of my home using some existing furniture and recommending new pieces where needed. Laura listens, asks the right questions, and offers creative options without being pushy. Both times, she created spaces that I am truly proud to call home. Highly recommend!

Ultimately, I didn't end up using their services but they were super helpful and weren't dismissive…read morelike other folks out there. Got them bookmarked for future work.

Just finished replacing two 30 year old fiberglass shower/bath units and could not be more happy…read morewith the results. The crew of Matt, lead carpenter and his assistant Lewis were outstanding. Friendly , professional and very knowledgeable with coming up with solutions for any problems encountered as is likely with 30 year old construction. If considering remodeling and in this area, I highly recommend you make an appointment to meet with Mike (the owner) in Saugus center. The showroom is beautiful and and will help in deciding options. Finally I found the price very fair for the quality of work. Rick M.

Nancy, the owner of Water's Edge, was an absolute joy to work with when we redid our (very)…read moreoutdated kitchen. From the beginning, she was happy to create our design without even having to make a down payment, and also happy to change it to fit our needs all the way through... and we wanted to see it a lot of different ways! Nancy never made us feel like we were inconveniencing her and really took the time to make sure it was exactly what we wanted. It's clear she's been in the business for a while now, and she is someone whose opinion you can trust. Nancy came directly to our house to take measurements and made every step simple for us as it was the first big home project we'd ever tackled. The experience was very personal, which I don't think you get with all design companies. Responses were quick and prices also extremely reasonable for a good quality project. I would recommend Nancy to everyone, from small family jobs, to developments. Thank you for the beautiful new kitchen!

This was the worst experience! I would never use this company again nor recommend them. Tim came…read moreout to take measurements with existing cabinets in place. When i went to look at his final design it was wrong. I pointed out the sink base wouldn't fit. So he placed a smaller cabinet in its place. I didn't think anything of it, he was suppose to be the professional, but when it showed up it was way to small and the sink wouldn't fit into it nor would the doors open completely. we would have had to scoop the top of the cabinet to make it fit. I didn't do it thinking he would of taking it back since this was on him, but we did cut the back piece, which was just cheap ply wood. He wouldn't take it back so i got stuck with that... He did come back out to take new measurements for a new cabinet, which i had to pay for. Seems there's no accountability at this company. This was a gross lack of due diligence on his part. Once the new cabinet came in, which was late by a week, it was to big and we had to cut into the dry wall to make it fit and this cause a domino effect and we had to do the same to the following cabinet so they would match. Also the backing to the island was about 3/16th thick, very cheap and very thin. I'll have to go get my own backing, someone would eventually put a hole in that piece. Over all very dissatisfied with my experience and the product they sold me.

I called Fitzgerald Stone to ask for a bit more information about Brighton cabinetry and I'm so…read moreglad that I did. Tom is so friendly and helpful. We chatted a lot about the quality of the cabinetry and are going to spend a bit more time to figure out some more details. I always love when I call a small business and I get such excellent service. Thank you!

I had an emergency situation - first tile that I bought online NOT from Fitzgerald to not look…read moreright in kitchen. I had to get new tile immediately or rebook the contractors. Fitzgerald accommodated by panicked search, gave me 3-4 options that I brought home, made the decision at 5:30pm and got the tile in 48 hrs. Then, I RAN out of this tile - needed just a few more pieces and they went to the warehouse to pick up another box for me same time. STELLAR!!

Angela and Eddie came to my home to see if some of my upper cabinets could be repaired. That was…read morenot an option so we chose to replace our upper cabinets. The Creative Design showroom is a great place to see your options. Sarah was our designer and was able to provide a rendition of what new black uppers would look like with our existing cherry lower cabinets. Angela coordinated everything seamlessly and always responded to any questions or requests. Eddie was in charge of installation and was great. I have already recommended Creative Design to our neighbor who loved how our kitchen came out. The whole team was a pleasure to work with.

Enza was wonderful. She took the time to explain all the different choices and options. They…read moredelivered my pantry cabinets exactly on time. I am thrilled with both the service and quality of the products purchased. I plan on buying all the products there on the next portion of my renovation.

Walking into Floor & Decor in Saugus can be a bit intimidating--an enormous warehouse packed with…read moreflooring and tile as far as the eye can see. I was on the hunt for hardwood flooring, and since it's a significant investment, I was genuinely nervous about making the wrong choice. That's when I met Prince. Originally from Australia, Prince is not only friendly and professional but also one of the most knowledgeable, thorough, and helpful associates I've ever encountered. He took the time to listen, asked all the right questions, and guided me through options I wouldn't have considered on my own. He shared smart ideas, clear explanations and helped me feel completely confident in my choices. Because of Prince, I'm now planning to invest in real hardwood floors and a full bathroom remodel. You can do the math--this wasn't just a sale; it was a relationship built on trust and expertise. Floor & Decor is incredibly fortunate to have someone like Prince representing their brand.

Ozlem helped us many times with our bathroom, kitchen, and bedroom remodel. She was incredibly…read morekind, patient, and helpful in selecting the tiles that fit our style. She helped us to solve poblems and issues as they arose throughout our project, and facilitated returns when we needed that. Overall she was a fabulous collaborator in our project, and I'm so grateful for all of her help!

LB Projects repaired & replaced two staircases for us. They did the work promptly & well & the…read morestaircases are beautiful. We'll hire them again. Thank you!

Lio did an amazing job and helped me with a weird problem I had that was too big of a job for a…read morehandyman and too small of a job for a general contractor. Specifically, he helped us run a pipe from a boiler room through the ceiling and through an outdoor porch, involving some complicated coordination and sealing. He was professional, friendly, on time, and overall just a great person to work with. I would recommend him to everyone and will definitely go back to him in the future. The whole process, which I had already spent a year trying to get done with other contractors and various services, was completed quickly and efficiently. Thanks!