Very helpful staff, great prices and selection. Just finished a complete kitchen and bath remodel…read moreand everything looks fantastic. Headed back today to shop for my next project.

You know, this place is hit or miss, but Im giving it 4 stars because when you score--you REALLY…read morescore. We found the most beautiful travertine tile for the shower and bathroom floor at this place for a killer price. It looks beautiful and knowing that I paid 40% less than the tile stores/home depot makes me grin each and every time I step foot in there! Does Grossman have everything you need like a homedepot or lowes? Probably not, but it is certainly worth a drive. Are they the most knowledgeable team? No, not at all. But check it out--you, too, might score big and instantly become a fan!

Hosea's painter team did nothing short of a miracle job. Really…read more I wholeheartedly recommend you go with them. You can't go wrong. I appreciated his teams' skills and most importantly his ethics, honesty and integrity. I recruited Hosea and his team for a risky paint job due to the unusual designer type of paint we were going to use. Also, I had a very tight deadline at risk of not being able to move in. Every painters told me they needed at least 2 weeks or more to finish it, even with a 3-person teams. This even included a large national paint companies (those who specialized on commercial or corporate buildings). Hosea's team were able to finish it in just about a week or slightly more, allowing me to move in right in time. I used a designer paint complex to handle and prone to mistake from inexperienced painters with this particular paint. As expected, they made a mistake, but owned it without creating difficulties. The end result ended up very fan-tas-tic, above and beyond expectations. And the pricing (certainly not cheap) was rightly fair and quite reasonable I think. I am so glad I selected Hosea for this impossible mission job. It was a total success. Attached are photos before/after the job. Paint was from Farrow & Ball with the exception of the windows trim (Sherwin Williams).

I worked with Laura at Charlestown Home Improvement on two interior design projects and was…read morethrilled with both experiences. In one, she created a beautiful, thoughtful design starting with a completely empty space; in the other, she helped refine and enhance the design of my home using some existing furniture and recommending new pieces where needed. Laura listens, asks the right questions, and offers creative options without being pushy. Both times, she created spaces that I am truly proud to call home. Highly recommend!

Ultimately, I didn't end up using their services but they were super helpful and weren't dismissive…read morelike other folks out there. Got them bookmarked for future work.

Just finished replacing two 30 year old fiberglass shower/bath units and could not be more happy…read morewith the results. The crew of Matt, lead carpenter and his assistant Lewis were outstanding. Friendly , professional and very knowledgeable with coming up with solutions for any problems encountered as is likely with 30 year old construction. If considering remodeling and in this area, I highly recommend you make an appointment to meet with Mike (the owner) in Saugus center. The showroom is beautiful and and will help in deciding options. Finally I found the price very fair for the quality of work. Rick M.

Nancy, the owner of Water's Edge, was an absolute joy to work with when we redid our (very)…read moreoutdated kitchen. From the beginning, she was happy to create our design without even having to make a down payment, and also happy to change it to fit our needs all the way through... and we wanted to see it a lot of different ways! Nancy never made us feel like we were inconveniencing her and really took the time to make sure it was exactly what we wanted. It's clear she's been in the business for a while now, and she is someone whose opinion you can trust. Nancy came directly to our house to take measurements and made every step simple for us as it was the first big home project we'd ever tackled. The experience was very personal, which I don't think you get with all design companies. Responses were quick and prices also extremely reasonable for a good quality project. I would recommend Nancy to everyone, from small family jobs, to developments. Thank you for the beautiful new kitchen!

This was the worst experience! I would never use this company again nor recommend them. Tim came…read moreout to take measurements with existing cabinets in place. When i went to look at his final design it was wrong. I pointed out the sink base wouldn't fit. So he placed a smaller cabinet in its place. I didn't think anything of it, he was suppose to be the professional, but when it showed up it was way to small and the sink wouldn't fit into it nor would the doors open completely. we would have had to scoop the top of the cabinet to make it fit. I didn't do it thinking he would of taking it back since this was on him, but we did cut the back piece, which was just cheap ply wood. He wouldn't take it back so i got stuck with that... He did come back out to take new measurements for a new cabinet, which i had to pay for. Seems there's no accountability at this company. This was a gross lack of due diligence on his part. Once the new cabinet came in, which was late by a week, it was to big and we had to cut into the dry wall to make it fit and this cause a domino effect and we had to do the same to the following cabinet so they would match. Also the backing to the island was about 3/16th thick, very cheap and very thin. I'll have to go get my own backing, someone would eventually put a hole in that piece. Over all very dissatisfied with my experience and the product they sold me.

I called Fitzgerald Stone to ask for a bit more information about Brighton cabinetry and I'm so…read moreglad that I did. Tom is so friendly and helpful. We chatted a lot about the quality of the cabinetry and are going to spend a bit more time to figure out some more details. I always love when I call a small business and I get such excellent service. Thank you!

Tom is the person to go to for all of your countertop, stone, kitchen and bathroom needs. Try him…read morebefore you go anywhere else!

Angela and Eddie came to my home to see if some of my upper cabinets could be repaired. That was…read morenot an option so we chose to replace our upper cabinets. The Creative Design showroom is a great place to see your options. Sarah was our designer and was able to provide a rendition of what new black uppers would look like with our existing cherry lower cabinets. Angela coordinated everything seamlessly and always responded to any questions or requests. Eddie was in charge of installation and was great. I have already recommended Creative Design to our neighbor who loved how our kitchen came out. The whole team was a pleasure to work with.

Enza was wonderful. She took the time to explain all the different choices and options. They…read moredelivered my pantry cabinets exactly on time. I am thrilled with both the service and quality of the products purchased. I plan on buying all the products there on the next portion of my renovation.

This place is huge and has so many options and different styles. I am redoing my entire first floor…read moreand have bought all of my tiles from here since the day they have opened. There are many different design examples and always people around to help out. Honestly, the prices are fair and definitely cheaper than Home Depot or Lowes and tons more options to choose from. my biggest issue is the team members. You constantly get bombarded with them coming up to you and asking you about things. ALL OF THE TIME. And it gets a bit aggravating when you start to realize that they aren't always there to help you, but rather to get you to sign up for things and to ensure that their own name is attached to your purchase so it helps them out personally. I once had a pushy worker come up to my cart and scan all of my items so they would have it ready at the register but I wasn't finished shopping. It didn't matter what I told him, he was going to stop me and scan everything. It's a bit of a turn-off from me wanting to keep coming back, knowing that I will be continuously bothered the whole time. I've come to the conclusion that I need to go it here KNOWING what I am looking for and ignoring those that come up to me. This all being said, the store is big, clean, tons of options, and the return policy is great!! Just need a phone number, no more receipts!

Ozlem helped us many times with our bathroom, kitchen, and bedroom remodel. She was incredibly…read morekind, patient, and helpful in selecting the tiles that fit our style. She helped us to solve poblems and issues as they arose throughout our project, and facilitated returns when we needed that. Overall she was a fabulous collaborator in our project, and I'm so grateful for all of her help!